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For Companies At a Glance
- Tasks: Provide admin support, manage calls, and assist with secretarial duties.
- Company: Join Persimmon Homes, a leading UK housebuilder with a strong reputation.
- Benefits: Enjoy a competitive salary, life cover, pension, and exclusive discounts.
- Why this job: Be part of a team that values your growth and celebrates your success.
- Qualifications: Strong communication skills and experience in an office environment required.
- Other info: Dynamic workplace committed to diversity and career development.
The predicted salary is between 28800 - 43200 £ per year.
Location: Thornaby, TS17
Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as Customer Care Administrator and step into a role where your success is celebrated, your growth supported, and your work truly matters.
Why Persimmon Homes?
- We are one of the UK’s largest and most established housebuilders — FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year.
- At Persimmon, we don’t just build homes — we build careers.
When you join us as Customer Care Administrator, you’ll benefit from:
- Competitive salary
- 5* housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction
- Life Cover & Contributory Pension
- Bonus
- Employee Benefits Platform – giving you access to high-street discounts, wellbeing support, and more
- Committed to diversity, inclusion, and empowering your development
What is the role?
The purpose of this role is to provide and perform general administration and secretarial support using own initiative and self-motivation where necessary.
What you’ll do as Customer Care Administrator:
- ‘Triaging’ incoming telephone calls and distributing messages on behalf of team members who may be out of the office or away from their desk in a timely manner
- Assisting in secretarial duties, including data entry into COINS and the use of excel spreadsheets
- Assisting in the provision of refreshments where required
- Booking of appointments with diary and calendar management
- Issuing correspondence and updates to sub-contractors
- Monitoring and responding to general emails and letters
- Attending various meetings and accurate minute taking, documenting key tasks which are important for future action and success
- Various other administrative duties
What experience do I need?
- Good written and verbal communication skills
- Previous experience within an office environment
- Computer literate with experience of a number of different packages including Microsoft Word, Excel, Power Point and Outlook
- Ability to be well organised, self-motivated with high attention to detail
Customer Care Administrator in Stockton-on-Tees employer: Persimmon Homes
Contact Detail:
Persimmon Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Administrator in Stockton-on-Tees
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections at Persimmon Homes. A personal introduction can make all the difference in getting your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show them you’re not just another candidate; you’re genuinely interested in being part of their team and contributing to their success.
✨Tip Number 3
Practice common interview questions and tailor your answers to highlight your skills as a Customer Care Administrator. Think about how your previous experiences align with the role and be ready to share specific examples.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Customer Care Administrator in Stockton-on-Tees
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Care Administrator role. Highlight your relevant experience and skills, especially in administration and communication. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background fits with what we're looking for. Keep it concise but engaging – we love a good story!
Show Off Your Skills: Don’t forget to showcase your computer skills and any experience with tools like Excel or Word. Mention specific examples of how you've used these in previous roles. We’re all about attention to detail, so make sure your application reflects that!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, you’ll be one step closer to joining our fantastic team at Persimmon Homes!
How to prepare for a job interview at Persimmon Homes
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Customer Care Administrator role. Familiarise yourself with the key responsibilities like triaging calls and managing diaries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since good written and verbal communication is crucial for this role, prepare examples of how you've effectively communicated in previous jobs. Think about times when you had to handle difficult conversations or relay important information clearly.
✨Be Ready with Tech Skills
Brush up on your computer skills, especially with Microsoft Office applications like Excel and Word. You might be asked to perform a quick task during the interview, so being confident with these tools will give you an edge.
✨Demonstrate Your Organisational Skills
As a Customer Care Administrator, being organised is key. Prepare to discuss how you manage your time and prioritise tasks. You could even share a specific example of a time when your organisational skills led to a successful outcome.
