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For Companies At a Glance
- Tasks: Lead customer care operations and ensure exceptional service delivery.
- Company: Persimmon Homes, a company that values ambition and growth.
- Benefits: Supportive environment with opportunities for career advancement.
- Why this job: Make a real impact in customer satisfaction and team success.
- Qualifications: Experience in customer care and strong leadership skills.
- Other info: Join a dynamic team where your achievements are celebrated.
The predicted salary is between 36000 - 60000 £ per year.
Location: Perth, PH1
Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Customer Care Operations Manager and step into a role where your success is celebrated, your growth supported, and your work truly matters.
Customer Care Operations Manager in Perth employer: Persimmon Homes
Contact Detail:
Persimmon Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Operations Manager in Perth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. The more connections we make, the better our chances of landing that Customer Care Operations Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We should know what makes Persimmon Homes tick and how we can contribute to their success as a Customer Care Operations Manager.
✨Tip Number 3
Practice common interview questions with a friend or in front of a mirror. The more comfortable we are with our answers, the more confident we'll be when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our applications easily and stay updated on any new opportunities.
We think you need these skills to ace Customer Care Operations Manager in Perth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Care Operations Manager role. Highlight any relevant experience in customer care or operations management to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer care and how your background makes you an ideal candidate for this position. Keep it engaging and personal!
Showcase Your Achievements: Don’t just list your responsibilities; we want to see your achievements! Use specific examples to demonstrate how you’ve made a positive impact in previous roles, especially in customer care or operations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Persimmon Homes
✨Know the Company Inside Out
Before your interview, take some time to research Persimmon Homes. Understand their values, mission, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Prepare for Behavioural Questions
As a Customer Care Operations Manager, you'll likely face behavioural questions. Think of specific examples from your past experiences that demonstrate your problem-solving skills, leadership abilities, and how you've handled customer complaints. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your Leadership Style
In this role, your leadership style is crucial. Be ready to discuss how you motivate teams, manage conflicts, and ensure high standards of customer care. Share anecdotes that highlight your approach and the positive outcomes you've achieved.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they currently face in customer care, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
