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- Tasks: Support homeowners by addressing their concerns and ensuring timely communication.
- Company: Leading construction company committed to diversity and growth.
- Benefits: Supportive work environment with opportunities for personal and professional development.
- Why this job: Make a real difference in customers' lives while growing your career.
- Qualifications: Excellent communication skills, attention to detail, and previous customer care experience preferred.
- Other info: Fast-paced environment that values teamwork and problem-solving.
The predicted salary is between 30000 - 42000 £ per year.
A leading construction company is seeking a Customer Care Coordinator in Durham to provide effective support to homeowners. This role focuses on communicating with customers about their problems, ensuring timely responses, and collaborating with other departments.
Ideal candidates will have excellent communication skills and attention to detail, with previous customer care experience preferred. IT literacy and problem-solving abilities are essential for success in this fast-paced environment.
Join a company that values diversity and offers a supportive growth environment.
Customer Care Coordinator — Growth & Impact in North East employer: Persimmon Homes
Contact Detail:
Persimmon Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Coordinator — Growth & Impact in North East
✨Tip Number 1
Get to know the company inside out! Research their values, projects, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about connecting with customers, make sure you can articulate your thoughts clearly and confidently. Role-playing with a friend can really help!
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you successfully resolved customer issues. Be ready to share these during your interview to demonstrate your capability.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Care Coordinator — Growth & Impact in North East
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer care experience and communication skills. We want to see how you've tackled problems in the past, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Care Coordinator role. Show us your passion for helping homeowners and how you can contribute to our team.
Show Off Your IT Skills: Since IT literacy is key for this role, mention any relevant software or tools you’ve used in previous jobs. We love seeing candidates who are tech-savvy and ready to tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Persimmon Homes
✨Know the Company Inside Out
Before your interview, take some time to research the construction company. Understand their values, recent projects, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Care Coordinator, communication is key. Prepare examples from your previous experience where you successfully resolved customer issues or collaborated with other departments. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you faced challenges in customer care and how you overcame them. Be ready to discuss your thought process and the steps you took to resolve issues. This will highlight your problem-solving skills, which are essential for this fast-paced role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, growth opportunities, or how the company supports diversity. This shows that you’re not just interested in the job, but also in how you can contribute to and grow within the company.
