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For Companies At a Glance
- Tasks: Provide high-quality maintenance and remedial works for new homes.
- Company: Join Persimmon Homes, a leading 5* housebuilder with a focus on quality.
- Benefits: Enjoy a competitive salary, life cover, pension, and exclusive discounts.
- Why this job: Make a real impact by ensuring customer satisfaction in their new homes.
- Qualifications: Experience in homeowner maintenance, painting, joinery, and excellent customer service skills.
- Other info: Opportunities for growth in a diverse and inclusive environment.
The predicted salary is between 28800 - 43200 £ per year.
Location: North Midlands
Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Maintenance Operative and step into a role where your success is celebrated, your growth supported, and your work truly matters.
Why Persimmon Homes?
- Competitive salary
- 5* housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction
- Life Cover & Contributory Pension
- Employee Benefits Platform – giving you access to high-street discounts, wellbeing support, and more
- Committed to diversity, inclusion, and empowering your development
What is the role?
The purpose of the role is to provide a variety of high-quality remedial and maintenance works for customers in their new homes, maintaining high standards of customer experience.
Primary Responsibilities:
- Manage and prioritise workloads to complete high-quality remedial works in a timely manner and in accordance with set SLAs.
- Provide quality remedial works, ensuring compliance under the Persimmon Pledge and Customer Care Policies and Procedures.
- Minimise costs associated with remedial works and adhere to the sign-off and cost recording policies, identifying all contra-charging opportunities.
- Complete all required online reporting via the Operative App, facilitating accurate record keeping of defect resolution and root cause analysis.
- Liaise with and monitor subcontractors where appropriate, to complete inspections of reported defects, providing full details of agreed works to both the customer and the Customer Care Co-ordinators.
- Comply with responsibilities as defined in the Group's HS&E Policy and ensure compliance throughout the team.
What experience do I need?
- Ability to be competent in all aspects of homeowner maintenance, including maintenance of machines and tools.
- Painting and Joinery experience is required.
- PASMA certificate is advantageous.
- Excellent customer service skills.
- Conversant with Microsoft Office.
- Current CSCS Card (Construction Skills Certification Scheme).
- First Aid qualification would be advantageous.
- Full UK Driving Licence is required.
Before submitting your application, please take a moment to review our privacy policy, which is available on our corporate website, detailing how we will process your personal data.
Maintenance Operative in Loughborough employer: Persimmon Homes
Contact Detail:
Persimmon Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Operative in Loughborough
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the construction or maintenance industry. A personal recommendation can go a long way in landing that Maintenance Operative role.
✨Tip Number 2
Show off your skills! If you’ve got experience in painting, joinery, or any other relevant maintenance tasks, make sure to highlight these in conversations. Bring along examples of your work if you can – it’s all about proving you’re the right fit for the job!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or meeting, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic Maintenance Operative.
✨Tip Number 4
Apply through our website! We’ve got all the latest job openings listed there, and it’s the best way to ensure your application gets seen. Plus, you’ll find all the info you need about the role and what we’re looking for in a candidate.
We think you need these skills to ace Maintenance Operative in Loughborough
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience in maintenance, especially with painting and joinery. We want to see how your skills can contribute to our team, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for the Maintenance Operative role. Use keywords from the job description to show us you’re the perfect fit for what we’re looking for.
Keep It Professional: While we love a friendly tone, make sure your application is polished and professional. Double-check for any typos or errors before hitting send – first impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Persimmon Homes
✨Know Your Stuff
Make sure you brush up on your maintenance skills and knowledge. Familiarise yourself with common homeowner issues, tools, and techniques. Being able to discuss your experience in painting, joinery, and machine maintenance will show that you're the right fit for the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with customers, be prepared to share examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or went above and beyond to help someone out.
✨Be Ready for Practical Questions
Expect some scenario-based questions during the interview. They might ask how you'd handle a specific maintenance issue or manage your workload under pressure. Practise answering these types of questions so you can demonstrate your problem-solving abilities.
✨Highlight Your Teamwork Experience
You'll likely be working with subcontractors and other team members, so it's important to show that you can collaborate effectively. Share examples of successful teamwork from your previous roles, especially if it involved coordinating with others to complete tasks efficiently.
