At a Glance
- Tasks: Provide high-quality maintenance and remedial works for new homes.
- Company: Join Persimmon Homes, a leading 5-star housebuilder.
- Benefits: Enjoy competitive salary, life cover, pension, and exclusive discounts.
- Other info: Diverse and inclusive environment with opportunities for personal growth.
- Why this job: Make a real impact in customers' lives while building your career.
- Qualifications: Experience in maintenance, customer service skills, and a full UK driving licence.
The predicted salary is between 22680 - 27720 £ per year.
Location: Plymouth, PL68EW
Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Maintenance Operative and step into a role where your success is celebrated, your growth supported, and your work truly matters.
Why Persimmon Homes?
- Competitive salary
- 5* housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction
- Life Cover & Contributory Pension
- Employee Benefits Platform – giving you access to high-street discounts, wellbeing support, and more
- Committed to diversity, inclusion, and empowering your development
What is the role?
The purpose of the role is to provide a variety of high-quality remedial and maintenance works for customers in their new homes, maintaining high standards of customer experience.
Primary Responsibilities
- Manage and prioritise workloads in order to complete high-quality remedial works in a timely manner and in accordance with set SLAs.
- Provide quality remedial works, ensuring compliance under the Persimmon Pledge and Customer Care Policies and Procedures.
- Minimise costs associated with remedial works and adhere to the sign-off and cost recording policies, identifying all contra-charging opportunities.
- Complete all required online reporting via the Operative App, facilitating accurate record keeping of defect resolution and root cause analysis.
- Liaise with and monitor subcontractors where appropriate, to complete inspections of reported defects, providing full details of agreed works to both the customer and the Customer Care Co-ordinators.
- Comply with responsibilities as defined in the Group's HS&E Policy and ensure compliance throughout the team.
What experience do I need?
- Ability to be competent in all aspects of homeowner maintenance, including maintenance of machines and tools.
- Painting and Joinery experience is required.
- PASMA certificate is advantageous.
- Excellent customer service skills.
- Conversant with Microsoft Office.
- Current CSCS Card (Construction Skills Certification Scheme).
- First Aid qualification would be advantageous.
- Full UK Driving Licence is required.
Before submitting your application, please take a moment to review our privacy policy, which is available on our corporate website, which will detail how we will process your personal data.
Maintenance Operative in Exeter employer: Persimmon Homes
At Persimmon Homes, we pride ourselves on being more than just a leading housebuilder; we are a community that fosters growth and celebrates success. As a Maintenance Operative in Plymouth, you will enjoy a competitive salary, comprehensive benefits including life cover and a contributory pension, and access to an employee benefits platform that enhances your wellbeing. Our commitment to diversity and inclusion ensures that every team member has the opportunity to thrive in a supportive environment where your contributions truly matter.
