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For Companies At a Glance
- Tasks: Provide high-quality maintenance and remedial works for new homeowners.
- Company: Join Persimmon Homes, a leading 5* housebuilder known for quality and customer satisfaction.
- Benefits: Enjoy competitive salary, life cover, pension, and access to exclusive discounts.
- Why this job: Be part of a supportive culture that values your growth and celebrates your success.
- Qualifications: Experience in homeowner maintenance, painting, joinery, and excellent customer service skills required.
- Other info: Full UK driving licence and CSCS card needed; First Aid qualification is a plus.
The predicted salary is between 24000 - 36000 £ per year.
Job Title: Maintenance Operative Location: Bowburn, DH6 Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Maintenance Operative and step into a role where your success is celebrated, your growth supported, and your work truly matters. Why Persimmon Homes? At Persimmon, we don\’t just build homes — we build careers. When you join us as a Maintenance Operative, you\’ll benefit from: Competitive salary 5* housebuilder – Be part of a company that consistently delivers quality homes and outstanding customer satisfaction Life Cover & Contributory Pension Employee Benefits Platform – giving you access to high-street discounts, wellbeing support, and more Committed to diversity, inclusion, and empowering your development What is the role? The purpose of the role is to provide a variety of high-quality remedial and maintenance works for customers in their new homes, providing maintaining high standards of customer experience. Primary Responsibilities Manage and prioritise workloads in order to complete high-quality remedial works in a timely manner and in accordance with set SLA\’s. Provide quality remedial works, ensuring compliance under the Persimmon Pledge and Customer Care Policies and Procedures. Minimise costs associated with remedial works and adhere to the sign-off and cost recording policies, identify all contra-charging opportunities. Complete all required online reporting via the Operative App, facilitating accurate record keeping of defect resolution and root cause analysis. Liaise with and monitor subcontractors where appropriate, to complete inspections of reported defects, providing full details of agreed works to both the customer and the Customer Care Co-ordinators. Comply with responsibilities as defined in the Group\’s HS&E Policy and ensure compliance throughout team What experience do I need? Ability to be competent in all aspects of homeowner maintenance, including maintenance of machines and tools Painting and Joinery experience is required PASMA certificate is advantageous Excellent customer service skills Conversant with Microsoft Office Current CSCS Card (Construction Skills Certification Scheme) First Aid qualification would be advantageous Full UK Driving Licence is required Before submitting your application, please take a moment to review our privacy policy, which is available on our corporate website, which will detail how we will process your personal data. TPBN1_UKTJ
Maintenance Operative employer: Persimmon Homes
Contact Detail:
Persimmon Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Operative
✨Tip Number 1
Familiarise yourself with the Persimmon Pledge and Customer Care Policies. Understanding these will help you demonstrate your commitment to high-quality customer service during any interviews or discussions.
✨Tip Number 2
Highlight your experience in painting and joinery, as these skills are specifically mentioned in the job description. Be ready to discuss specific projects where you've successfully applied these skills.
✨Tip Number 3
Make sure to showcase your ability to manage and prioritise workloads effectively. Prepare examples of how you've handled multiple tasks or projects simultaneously in previous roles.
✨Tip Number 4
If you have a CSCS card or First Aid qualification, mention these prominently. They are advantageous for this role and can set you apart from other candidates.
We think you need these skills to ace Maintenance Operative
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Maintenance Operative position. Tailor your application to highlight relevant experience in homeowner maintenance, painting, and joinery.
Highlight Relevant Skills: Make sure to emphasise your customer service skills and any certifications you hold, such as a CSCS card or First Aid qualification. Mention your ability to manage workloads and work with subcontractors, as these are key aspects of the role.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you want to work for Persimmon Homes and how your skills align with their values. Use specific examples from your past experiences to demonstrate your capabilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Maintenance Operative.
How to prepare for a job interview at Persimmon Homes
✨Showcase Your Technical Skills
As a Maintenance Operative, you'll need to demonstrate your competence in various maintenance tasks. Be prepared to discuss your experience with painting, joinery, and any relevant certifications like PASMA. Highlight specific projects where you've successfully completed similar work.
✨Emphasise Customer Service
Since the role involves interacting with homeowners, it's crucial to showcase your customer service skills. Share examples of how you've handled customer queries or complaints in the past, ensuring you convey your commitment to providing a high-quality customer experience.
✨Understand the Company Values
Familiarise yourself with Persimmon Homes' values and mission. During the interview, express how your personal values align with theirs, particularly regarding quality, customer satisfaction, and diversity. This shows that you're not just looking for a job, but a place where you can grow and contribute.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific maintenance scenarios or challenges. Prepare by thinking through potential problems you might face on the job and how you would resolve them. This will demonstrate your problem-solving skills and readiness for the role.
