At a Glance
- Tasks: Take orders, serve food and drinks, and ensure a fantastic dining experience.
- Company: The Crown at Martley, a vibrant hospitality venue in Worcestershire.
- Benefits: Flexible hours, friendly team, and the chance to work in a lively environment.
- Other info: Great opportunity for career growth in a dynamic hospitality setting.
- Why this job: Join us to create memorable experiences and connect with customers every day.
- Qualifications: GCSEs required; 2+ years of server experience preferred.
The predicted salary is between 10 - 12 £ per hour.
Hours: 1 x FOH Waiting Staff 20+hrs per week. 1 x FOH- Cafe Staff 12+hrs per week
Location: The Crown at Martley, Worcester, WR6 6PA
Job description:
- Take customers’ food and drink orders
- Ensure that all orders are accurate and brought to each table in a timely manner
- Suggest appetisers and meals to customers based on the menu and specials
- Work closely with restaurant management to immediately address all customer concerns and create a pleasant dining experience
- Confirm orders with the chefs and bartenders whenever a clarification is requested
- Assist with setting tables and rearranging tables to accommodate larger parties
Qualifications & Skills:
- GCSEs or equivalent required
- 2+ years’ Server experience preferred
- Must be able to work on your feet all day
- Strong customer service skills required
- Must have legible handwriting
- Ability to use a restaurant POS software platform
Purpose of the Role: Waiting staff will deliver excellent customer service, memorising our menu and daily specials. The Restaurant Waiter will be responsible for taking food and drink orders from customers, and then delivering those orders to the proper people in the kitchen or the bar.
Organisation Context: We are The Crown, a multifaceted hospitality venue providing a Restaurant, Bar, Café and Rooms in Martley, Worcestershire. We pride ourselves on providing memorable experiences for anyone that visits, serving the best quality local produce and providing an atmosphere that has people planning their next visit before they have left.
How to apply: Please send your CV to hello@thecrownatmartley.com. Please quote ‘Pershore Patty Job Board’ when applying directly.
Waiting Staff employer: Pershore Patty
Contact Detail:
Pershore Patty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting Staff
✨Tip Number 1
Get to know the menu inside out! When you walk into an interview, being able to chat about the dishes and specials shows you're genuinely interested in the role. Plus, it’ll help you stand out as someone who’s ready to hit the ground running.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to simulate taking orders and handling tricky situations. This will boost your confidence and prepare you for those busy shifts at The Crown.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional when you show up for your interview. It reflects your seriousness about the job and your respect for the establishment.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows that you’re keen on joining the team at The Crown.
We think you need these skills to ace Waiting Staff
Some tips for your application 🫡
Craft a Catchy CV: Make sure your CV stands out! Highlight your relevant experience in the hospitality industry, especially any server roles. We want to see your customer service skills shine through, so don’t be shy about showcasing your strengths.
Tailor Your Cover Letter: When you write your cover letter, tailor it specifically for us at The Crown. Mention why you’re excited about the role and how your experience aligns with our mission of providing memorable dining experiences. A personal touch goes a long way!
Show Off Your Skills: Don’t forget to mention your ability to use restaurant POS software and your legible handwriting! These are key skills we’re looking for, so make sure they’re front and centre in your application.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at The Crown!
How to prepare for a job interview at Pershore Patty
✨Know the Menu Inside Out
Familiarise yourself with the menu and daily specials before the interview. Being able to discuss specific dishes and suggest pairings shows your enthusiasm and readiness to provide excellent customer service.
✨Show Off Your Customer Service Skills
Prepare examples of how you've handled customer interactions in the past. Whether it’s resolving complaints or creating a memorable experience, demonstrating your strong customer service skills will impress the interviewers.
✨Practice Your Order Taking
Since you'll be taking food and drink orders, practice how you would do this in a busy environment. Role-playing with a friend can help you get comfortable with the process and improve your legible handwriting.
✨Dress the Part
Make sure to dress smartly for the interview. A neat appearance reflects your professionalism and respect for the role. It also gives a good first impression, which is crucial in the hospitality industry.