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- Tasks: Take orders, serve food, and create a fantastic dining experience for customers.
- Company: The Crown, a vibrant café and restaurant in Martley, Worcestershire.
- Benefits: Flexible hours, friendly team, and the chance to work in a lively environment.
- Other info: Great opportunity for career growth in the hospitality industry.
- Why this job: Join us to enhance your customer service skills and be part of a fun team.
- Qualifications: GCSEs required; previous server experience preferred but not essential.
The predicted salary is between 12 - 15 £ per hour.
Hours: 1 x FOH Waiting Staff 20+hrs per week. 1 x FOH- Cafe Staff 12+hrs per week
Location: The Crown at Martley, Worcester, WR6 6PA
Job description: These describe the behaviour you will need to demonstrate to carry out your job effectively.
- Take customers’ food and drink orders
- Ensure that all orders are accurate and brought to each table in a timely manner
- Suggest appetisers and meals to customers based on the menu and specials
- Work closely with restaurant management to immediately address all customer concerns and create a pleasant dining experience
- Confirm orders with the chefs and bartenders whenever a clarification is requested
- Assist with setting tables and rearranging tables to accommodate larger parties
Qualifications & Skills:
- GCSEs or equivalent required
- 2+ years’ Server experience preferred
- Must be able to work on your feet all day
- Strong customer service skills required
- Must have legible handwriting
- Ability to use a restaurant POS software platform a plus
Purpose of the Role: Waiting staff will deliver excellent customer service, memorising our menu and daily specials. The Restaurant Waiter will be responsible for taking food and drink orders from customers, and then delivering those orders to the proper people in the kitchen or the bar.
Organisation Context: We are The Crown, a multifaceted hospitality venue providing a Restaurant, Bar, Café and Rooms in Martley, Worcestershire. We pride ourselves on providing memorable experiences for anyone that visits, serving the best quality local produce and providing an atmosphere that has people planning their next visit before they have left.
How to apply: Please send your CV to hello@thecrownatmartley.com
Ref: Please quote ‘Pershore Patty Job Board’ when applying directly.
Dynamic Front-of-House Waitstaff for Café & Restaurant employer: Pershore Patty
Contact Detail:
Pershore Patty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamic Front-of-House Waitstaff for Café & Restaurant
✨Tip Number 1
Get to know the venue! Before you apply, pop into The Crown and soak up the atmosphere. Chat with the staff and get a feel for the place – it’ll help you stand out when you mention your experience during the interview.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to simulate taking orders and handling customer queries. This will boost your confidence and prepare you for those busy shifts at the café.
✨Tip Number 3
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about your previous experiences and how you’ve created memorable dining experiences for customers.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Make sure to highlight your relevant experience and why you’d be a great fit for The Crown in your cover letter.
We think you need these skills to ace Dynamic Front-of-House Waitstaff for Café & Restaurant
Some tips for your application 🫡
Craft a Catchy CV: Make sure your CV stands out! Highlight your relevant experience in the hospitality industry, especially any server roles. We want to see your strong customer service skills shine through!
Tailor Your Cover Letter: Don’t just send a generic cover letter. Take a moment to personalise it for The Crown. Mention why you’re excited about working with us and how you can contribute to creating memorable experiences for our guests.
Show Off Your Skills: If you’ve got experience with POS software or have a knack for memorising menus, let us know! These skills are super valuable in a fast-paced environment like ours, so make sure they’re front and centre in your application.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Pershore Patty
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the café's menu and daily specials. This will not only impress the interviewers but also show that you're genuinely interested in the role and ready to provide excellent customer service.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for customers. Whether it’s resolving a complaint or making a recommendation, demonstrating your strong customer service skills will be key to landing the job.
✨Practice Your Order Taking
Since you'll be taking food and drink orders, practice how you would do this in a busy environment. You might even want to role-play with a friend to get comfortable with the process and ensure your handwriting is legible!
✨Ask Questions About the Team
During the interview, don’t hesitate to ask about the team dynamics and how you’ll work with management and kitchen staff. This shows that you’re a team player and are keen on creating a pleasant dining experience for customers.