At a Glance
- Tasks: Greet customers, book vehicles for service, and manage customer expectations.
- Company: Perrys is a leading UK car dealership group with over 50 branches since 1908.
- Benefits: Enjoy training, a company pension, and employee discounts.
- Why this job: Join a dynamic team in a reputable company with opportunities for growth and customer interaction.
- Qualifications: Experience as a Service Advisor in a dealership, professional appearance, and a full UK driving licence required.
- Other info: Confidential application process with support from Octane Recruitment.
The predicted salary is between 24000 - 36000 £ per year.
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Client:
Perrys
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Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
2867ee0a26dd
Job Views:
5
Posted:
16.07.2025
Expiry Date:
30.08.2025
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Job Description:
Description
Service Advisor – Perrys Vauxhall Sittingbourne
Description
Service Advisor – Perrys Vauxhall Sittingbourne
Hours: to be discussed
Salary: negotiable depending on experience
Perrys are one of the UK’s largest Car Dealership Groups having served customers since 1908 with over 50 branches across the country. Official franchised dealer for many of the UK’s most popular car and commercial vehicle brands, including Ford, Kia, Mazda, and Vauxhall.
Service Advisor duties:
•Your remit will be to meet and greet customers bringing their vehicles to the car dealership for scheduled & non-scheduled servicing and repairs.
• Booking customer vehicles into the workshop and keeping them up to date on the progress.
• Support the after sales function and the various staff members in the department such as workshop controllers & assist the service manager in the day to day running of a busy after sales department.
• Manage customer expectations and always strive for a professional approach.
• Upselling any additional products to new and existing customers.
Requirements:
• Looking for an experienced Service Advisor from a Car Dealership, Bodyshop or independent background.
• Professional and presentable individual
• Full UK Driving licence
• Willing to work weekends.
Company benefits:
• Training
• Company pension
• Employee discount
Any applications will be 100% confidential.
Perrys Motor Sales are working with Octane Recruitment to cover all their recruitment needs. Should your CV match the requirements then Octane Recruitment will be in touch to discuss your CV before forwarding to the site.
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Service Advisor - Sittingbourne employer: Perrys
Contact Detail:
Perrys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor - Sittingbourne
✨Tip Number 1
Familiarise yourself with Perrys Vauxhall and their services. Understanding their brand values and customer service approach will help you align your responses during any interviews or discussions.
✨Tip Number 2
Network with current or former employees of Perrys. They can provide valuable insights into the company culture and what they look for in a Service Advisor, which can give you an edge.
✨Tip Number 3
Prepare to discuss your experience in customer service and upselling. Be ready with specific examples that demonstrate your ability to manage customer expectations and enhance their experience.
✨Tip Number 4
Show your enthusiasm for the automotive industry. Being passionate about cars and customer service can set you apart from other candidates and show that you're a great fit for the role.
We think you need these skills to ace Service Advisor - Sittingbourne
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Service Advisor position. Tailor your application to highlight relevant experience in customer service and automotive knowledge.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in similar roles. Emphasise any specific achievements or skills that relate to the duties mentioned, such as managing customer expectations or upselling products.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at Perrys and how your background makes you a suitable candidate. Be sure to address any specific requirements listed in the job description.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Service Advisor role.
How to prepare for a job interview at Perrys
✨Know the Company
Before your interview, take some time to research Perrys Vauxhall. Understand their history, values, and the brands they represent. This knowledge will help you demonstrate your genuine interest in the company and its operations.
✨Showcase Your Customer Service Skills
As a Service Advisor, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've successfully managed customer expectations or resolved issues. Highlighting these skills will show that you're well-suited for the role.
✨Prepare for Common Questions
Anticipate questions related to your experience in the automotive industry, particularly in service roles. Be ready to discuss how you handle difficult customers, upselling techniques, and your approach to teamwork within a busy environment.
✨Dress Professionally
First impressions matter! Dress smartly and professionally for your interview. This not only shows respect for the interviewers but also reflects the professional image expected in a car dealership setting.