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- Tasks: Assist customers with vehicle servicing and repairs, ensuring top-notch communication.
- Company: Join Perrys, a leading UK car dealership group with over 50 branches since 1908.
- Benefits: Enjoy training programs, a pension scheme, and employee discounts.
- Why this job: Be part of a dynamic team in a fast-paced environment with growth opportunities.
- Qualifications: Experience as a Service Advisor and a full UK driving licence required.
- Other info: Confidential application process managed by Octane Recruitment.
The predicted salary is between 24000 - 36000 £ per year.
Service Advisor – Milton Keynes , Buckinghamshire
Sector
Service
Vacancy Type
Permanent
Negotiable
Description:
Service Advisor – Perrys Citroen & Peugeot Milton Keynes
Hours: To be discussed
Salary: Negotiable, depending on experience
Perrys is one of the UK’s largest car dealership groups, operating since 1908 with over 50 branches nationwide. We’re an official franchised dealer for many of the country’s top car and commercial vehicle brands, including Ford, Kia, Mazda, and Vauxhall.
Service Advisor Duties
• Greet and assist customers when they arrive for scheduled and unscheduled servicing and repairs, acting as the primary point of contact.
• Book vehicles into the workshop, maintain regular updates to customers throughout the service process.
• Support the after-sales function by working closely with workshop controllers and assisting the Service Manager in the efficient running of a busy department.
• Manage customer expectations professionally, ensuring transparent communication and a high level of service at every touchpoint.
• Upsell additional products and services to both new and returning customers, contributing to departmental growth.
Key Requirements
• Previous experience as a Service Advisor in a car dealership, bodyshop, or independent garage.
• Professional appearance and excellent interpersonal skills.
• Full UK driving licence.
• Willingness to work weekends.
Company Benefits
• Access to training programs
• Company pension scheme
• Employee discount
Any applications will be 100% confidential.
Perrys Motor Sales have partnered with Octane Recruitment to manage their recruitment. If your CV meets the requirements, Octane Recruitment will contact you to discuss and then forward your details to the relevant site.
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Service Advisor employer: Perrys Group
Contact Detail:
Perrys Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific brands and services offered by Perrys Citroen & Peugeot. Understanding their product range and service offerings will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills, as this role heavily relies on excellent interpersonal communication. Consider role-playing common customer scenarios with a friend to practice how you would handle various situations professionally.
✨Tip Number 3
Network with current or former employees of Perrys or similar dealerships. They can provide valuable insights into the company culture and expectations, which can give you an edge during the interview process.
✨Tip Number 4
Prepare specific examples from your past experience that showcase your ability to manage customer expectations and upsell services. Being able to articulate these experiences clearly will demonstrate your suitability for the Service Advisor position.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Service Advisor position. Tailor your application to highlight relevant experience and skills that match what Perrys is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience as a Service Advisor or in similar roles. Emphasise your interpersonal skills, customer service experience, and any achievements that demonstrate your ability to upsell products and manage customer expectations.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past work that showcase your ability to assist customers effectively and contribute to a busy department.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Perrys Group
✨Know the Company
Before your interview, take some time to research Perrys Citroen & Peugeot. Understand their history, values, and the brands they represent. This knowledge will help you demonstrate your genuine interest in the company and its operations.
✨Showcase Your Experience
Be prepared to discuss your previous experience as a Service Advisor or in a similar role. Highlight specific examples of how you've managed customer expectations, handled difficult situations, and contributed to departmental growth through upselling.
✨Demonstrate Interpersonal Skills
As a Service Advisor, excellent communication is key. During the interview, focus on showcasing your interpersonal skills. Practice active listening and ensure you articulate your thoughts clearly, as this will reflect your ability to interact with customers effectively.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you assess if it's the right fit for you.
