Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers with vehicle servicing and repairs, ensuring top-notch service.
- Company: Join Perrys, a leading UK car dealership with a rich history.
- Benefits: Enjoy training programs, a pension scheme, and employee discounts.
- Why this job: Be the go-to person for customers and help them keep their cars in top shape.
- Qualifications: Experience as a Service Advisor and great communication skills required.
- Other info: Work in a dynamic environment with opportunities for growth.
The predicted salary is between 24000 - 36000 £ per year.
Perrys is one of the UK’s largest car dealership groups, operating since 1908 with over 50 branches nationwide. We’re an official franchised dealer for many of the country’s top car and commercial vehicle brands, including Ford, Kia, Mazda, and Vauxhall.
Service Advisor Duties:
- Greet and assist customers when they arrive for scheduled and unscheduled servicing and repairs, acting as the primary point of contact.
- Book vehicles into the workshop, maintain regular updates to customers throughout the service process.
- Support the after-sales function by working closely with workshop controllers and assisting the Service Manager in the efficient running of a busy department.
- Manage customer expectations professionally, ensuring transparent communication and a high level of service at every touchpoint.
- Upsell additional products and services to both new and returning customers, contributing to departmental growth.
Key Requirements:
- Previous experience as a Service Advisor in a car dealership, bodyshop, or independent garage.
- Professional appearance and excellent interpersonal skills.
- Full UK driving licence.
- Willingness to work weekends.
Company Benefits:
- Access to training programs
- Company pension scheme
- Employee discount
Any applications will be 100% confidential. Perrys Motor Sales have partnered with Octane Recruitment to manage their recruitment. If your CV meets the requirements, Octane Recruitment will contact you to discuss and then forward your details to the relevant site.
Automotive Service Advisor in Preston employer: Perrys Group
Contact Detail:
Perrys Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor in Preston
✨Tip Number 1
Get to know the company! Research Perrys and their values, especially their approach to customer service. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Service Advisor, you'll be the face of the dealership, so make sure you can explain things clearly and confidently. Role-play with a friend or family member to get comfortable with common scenarios.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and keen to learn more about the role and the team. Think about what you want to know regarding their service processes or how they handle customer feedback.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Automotive Service Advisor in Preston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Automotive Service Advisor role. Highlight your previous experience in car dealerships or garages, and don’t forget to showcase your interpersonal skills – they’re key for this position!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for Perrys KIA Preston. Mention your passion for customer service and how you can contribute to the team’s success.
Show Off Your Communication Skills: As a Service Advisor, clear communication is crucial. In your application, demonstrate your ability to manage customer expectations and provide updates throughout the service process. This will show us you understand the role!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details directly and get you one step closer to joining our team at Perrys!
How to prepare for a job interview at Perrys Group
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry, especially regarding the brands Perrys represents like Kia and Vauxhall. Familiarise yourself with common service processes and customer concerns so you can speak confidently about how you would handle various situations.
✨Showcase Your People Skills
As a Service Advisor, you'll be the face of the dealership. Practice your communication skills and think of examples where you've successfully managed customer expectations or resolved conflicts. This will demonstrate your ability to maintain a high level of service.
✨Dress to Impress
First impressions matter! Dress professionally to reflect the standards of the automotive industry. A smart appearance shows that you take the role seriously and are ready to represent the dealership well.
✨Prepare Questions
Have a few thoughtful questions ready to ask during the interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows your genuine interest in the position and helps you assess if it's the right fit for you.
