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For Companies At a Glance
- Tasks: Be the go-to person for customers, managing their vehicle service needs with professionalism.
- Company: Established car dealership in Dover with a strong reputation.
- Benefits: Training programmes and pension scheme to support your career growth.
- Why this job: Join a dynamic team and enhance your customer care skills while working with cars.
- Qualifications: Previous experience as a service advisor and a valid driving licence required.
- Other info: Opportunity to develop in a supportive environment with a focus on customer satisfaction.
The predicted salary is between 24000 - 36000 £ per year.
Une concession automobile bien établie recherche un conseiller de service à Dover. Vous serez le principal point de contact pour les clients lors de la prise en charge de leurs véhicules, tout en assurant un service professionnel et en gérant les attentes des clients.
Le rôle exige une expérience préalable en tant que conseiller de service, un permis de conduire et une présentation soignée.
Les avantages incluent des programmes de formation et un régime de pension.
Car Service Advisor | Upsell & Customer Care in Dover employer: Perrys Group
Contact Detail:
Perrys Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Car Service Advisor | Upsell & Customer Care in Dover
✨Tip Number 1
Make sure you know the ins and outs of the car service industry. Brush up on your knowledge about vehicle maintenance and customer care. This will help you stand out during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a Car Service Advisor, you'll be the face of the company. Role-play with friends or family to get comfortable explaining services and upselling without sounding pushy.
✨Tip Number 3
Network like a pro! Connect with people in the automotive industry on LinkedIn or local events. You never know who might have a lead on a job or can give you insider tips on the application process.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Car Service Advisor | Upsell & Customer Care in Dover
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a service advisor. We want to see how you've managed customer expectations and provided professional service in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about customer care and how you can upsell effectively. Keep it engaging and relevant to the role.
Show Off Your Skills: Don’t forget to mention any specific skills that relate to the automotive industry or customer service. We love seeing candidates who can bring something extra to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Perrys Group
✨Know Your Stuff
Make sure you brush up on your knowledge of car services and common customer concerns. Being able to discuss specific services or upselling techniques will show that you're not just familiar with the role, but genuinely interested in helping customers.
✨Practice Active Listening
During the interview, demonstrate your ability to listen carefully to questions and respond thoughtfully. This is crucial for a service advisor role, as understanding customer needs is key to providing excellent service.
✨Showcase Your People Skills
Prepare examples of how you've successfully dealt with difficult customers or resolved conflicts in the past. Highlighting your customer care experience will reassure them that you can handle the pressures of the job.
✨Dress to Impress
Since the role requires a neat appearance, make sure you dress professionally for the interview. A polished look not only reflects well on you but also aligns with the expectations of the automotive industry.
