Job Description
About PerryGolf
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PerryGolf is a leading international luxury golf travel company, creating exceptional golf experiences for clients travelling throughout the world.
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Our escorted travel portfolio includes luxury golf cruises and small group tours across the UK & Ireland, Europe, Australia, New Zealand, Japan, South America and beyond.
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We are looking for a highly organised, proactive and personable Product Coordinator to join our Product Team in Helensburgh.
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About the Role
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Reporting to the Product Manager, the Product Coordinator will support the planning, coordination and delivery of PerryGolf’s portfolio of Small Group Tours and Golf Cruises.
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This is a varied operational role combining travel planning, events management and logistics, involving golf courses, hotels, transportation, restaurants, sightseeing, guides, special events and cruise operations.
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You will work with suppliers and Destination Management Companies around the world, helping turn itineraries into fully coordinated programmes ready for our guests to travel.
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The successful candidate will be comfortable managing several programmes simultaneously, taking ownership of their work and identifying and resolving issues before they become problems.
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Key Responsibilities
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You will work closely with the Product Manager and wider PerryGolf team to:
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- Coordinate arrangements for escorted tours and golf cruises, including golf courses, hotels, transportation, restaurants, guides, sightseeing and other programme services.
- Confirm and maintain bookings with suppliers and Destination Management Companies.
- Coordinate special events and group functions, including welcome dinners, receptions, tournament arrangements and private dining.
- Establish detailed operational timings around ship arrivals and departures, golf tee times, travel distances, flights and programme schedules.
- Maintain accurate planning and operational information across multiple programmes and departures.
- Communicate with suppliers regarding group numbers, timings, requirements, programme updates and final arrangements.
- Prepare final operational information including guest lists, golf pairings, transportation requirements, programme timings and supplier instructions.
- Liaise with cruise partners and onboard teams regarding PerryGolf golf groups.
- Review supplier invoices and assist with supplier payments.
- Prepare information and documentation for PerryGolf Tour Hosts.
- Work with Tour Hosts and suppliers to resolve operational issues before and during programmes.
- Review guest and host feedback and help identify improvements for future programmes.
- Maintain strong relationships with international suppliers and partners.
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What We’re Looking For
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We are looking for someone who:
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- Has excellent organisational skills and strong attention to detail.
- Can confidently manage multiple programmes, deadlines and priorities.
- Takes ownership of tasks and follows them through to completion.
- Is proactive, dependable and comfortable solving problems.
- Communicates professionally and confidently with suppliers, colleagues and international partners.
- Has strong written and verbal communication skills.
- Is comfortable working with invoices, multiple currencies and operational information.
- Is confident using Microsoft Office, particularly Excel, Outlook and Word.
- Is comfortable working with databases and learning new technology.
- Remains calm and practical in time-sensitive situations.
- Understands the high standards required in luxury travel and events.
- Works well both independently and as part of a small team.
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Experience
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Candidates must have a minimum of five years’ professional, office-based experience.
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Experience within travel, hospitality, events management, tour operations or logistics would be a strong advantage.
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Experience coordinating suppliers, venues or multi-part projects would also be beneficial.
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Knowledge of golf is useful but not essential. A willingness to learn about the game, golf destinations and the requirements of travelling golfers is more important.
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Location & Working Arrangements
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The role is based at our office in Helensburgh, Scotland, and applicants should currently live within approximately one hour of the office. This is primarily an office-based role, with the expectation that the successful candidate will work from our Helensburgh office on a regular basis. Limited flexibility for occasional home working may be considered by agreement.
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Working hours are Monday to Friday, 9:00am–5:30pm, with a one-hour lunch break.
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Due to the international nature of the role, there may occasionally be a requirement for some flexibility outside normal working hours when programmes are operating.
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Compensation & Benefits
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- Competitive salary, dependent upon experience.
- 28 days’ annual leave, inclusive of UK public holidays.
- Opportunity to work within a small, experienced international travel team.
- Exposure to some of the world’s leading golf clubs, hotels, cruise companies, venues and destination partners.
- A varied role with the opportunity to take increasing responsibility as your experience develops.
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How to Apply
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Please send your CV, together with a short covering note, to the listed email address.
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In your application, please confirm that you:
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- Currently live within approximately one hour of Helensburgh; and
- Have a minimum of five years’ professional, office-based experience.
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We would also welcome a brief note on why you feel your experience is a good fit for the role.
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