Flagship Store Manager

Flagship Store Manager

Full-Time 34000 - 46000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead our flagship store, drive sales, and support head office operations.
  • Company: Join Perry Ellis International, a diverse lifestyle and sports apparel brand.
  • Benefits: Enjoy 24 days holiday, life cover, a discretionary bonus, and a pension scheme.
  • Why this job: Be a brand ambassador in a vibrant London location while shaping retail experiences.
  • Qualifications: Retail management experience, strong organisational skills, and a passion for menswear.
  • Other info: Embrace diversity and growth in a dynamic, inclusive work environment.

The predicted salary is between 34000 - 46000 £ per year.

Perry Ellis International, Inc. represents a diverse portfolio of lifestyle & sports apparel brands. The Company owns and licenses nationally with a brand portfolio of over 42 brands domestically and internationally recognized brands including Perry Ellis®, Original Penguin® by Munsingwear®, Laundry by Shelli Segal®, Rafaella®, Cubavera®, Ben Hogan®, Savane®, Grand Slam®, John Henry®, Manhattan®, Axist®, and Farah®. The Company enhances its roster of brands by licensing trademarks from third parties, including Nike® for swimwear, and Callaway®, PGA TOUR®, and Jack Nicklaus® for golf apparel.

About Farah: Founded in Texas in 1920 but finding its spiritual home in the UK, Farah is a heritage menswear brand known for its iconic "F" logo and its deep roots in British youth culture and music. We balance authentic heritage with contemporary style. We are looking for a dynamic leader to take the helm of our London Flagship while playing a pivotal role in supporting our wider Head Office functions.

The Role: We are looking for more than just a Store Manager. We need a Flagship Store/Retail Store Support Manager to lead our premier London Soho location and assist our Head Office and wider retail teams. This is primarily a store based position for a commercially minded retail leader who is ready to step up; however, you may occasionally be required to visit our central London head office or our other stores around the UK. You will be responsible for driving the performance and standards of the London Flagship, acting as the ultimate brand ambassador. Simultaneously, you will support the Head Office team with essential administrative, operational, and reporting tasks, acting as the bridge between the retail floor and the Head Office team.

Key Responsibilities

  • Flagship Store Management (approx. 80%)
  • Commercial Leadership: Drive sales, KPIs, and profitability for the London Flagship. Analyse trade reports to identify opportunities for growth.
  • Team Development: Recruit, train, and mentor the store's sales team to deliver a best in class customer store experience and brand storytelling.
  • Brand Experience: Ensure the store visual merchandising (VM) standards are impeccable and aligned with brand guidelines.
  • Stock Control: Manage inventory levels, organise stock takes, and minimise stock loss through rigorous loss prevention procedures.
  • Marketing Support: Identify areas where we can build and develop our local community presence along with implementation of traffic driving initiatives.
  • Head Office Support & Administration (approx. 20%)
    • Store Support: Extend administrative and operational support beyond Farah to other brands under the wider Perry Ellis Europe umbrella, assisting with general head office requirements as needed.
    • Marketing & Visual Coordination: Work closely with the HO and design team to manage the workflow of creative assets. You will oversee the production and implementation of in-store Point of Sale materials and window display schemes, ensuring they are delivered on time and to spec.
    • Retail Operations Support: Assist the Head Office team with weekly trade reporting, collating data, and presenting feedback from the other retail stores to ensure alignment between the store network and business needs.
    • Office Administration: Support the wider team with essential administrative tasks, ensuring the smooth running of day-to-day office functions.
    • Specialist Projects: Support adhoc projects - eg new store openings, refits etc.

    The Ideal Candidate

    • Experience: Proven experience in retail management, preferably within menswear or fashion.
    • Operational Mindset: Highly organised with strong administrative skills.
    • Dual Focus: The ability to switch gears instantly between being a charismatic host and leader on the shop floor and a focused administrator at a desk.
    • Communication: Articulate and confident. You will be dealing with everyone from VIP customers, store & head office team members and external partners.
    • Brand Affinity: A genuine interest in menswear, music, and culture, with a clear understanding of the Farah aesthetic.
    • Travel: Ability to travel when needed.

    Benefits

    • 24 days holiday plus bank holidays
    • 2x life cover after probation
    • Discretionary bonus
    • Pension - 4% employer and 5% employee contribution
    • Salary: £40,000 per year

    Perry Ellis Europe core values: Always Learning, Always finding balance, Always moving forward, Always making things happen, Always looking for growth, Always for everyone. Perry Ellis Europe is committed to Diversity, Equity and Inclusion as a workplace principle and as a means to measure performance of existing colleagues and the suitability of prospective employees. Perry Ellis welcomes applicants from people of all identities and backgrounds. If you require any adjustments for your application or interview please contact the HR team at recruitment.europe@pery.com.

    Flagship Store Manager employer: Perry Ellis International

    Perry Ellis International, Inc. is an exceptional employer that fosters a vibrant work culture in the heart of London, offering employees the chance to lead a flagship store while engaging with a diverse portfolio of iconic brands. With a strong commitment to employee growth, competitive benefits including generous holiday allowances and a discretionary bonus, and a focus on diversity and inclusion, we empower our team members to thrive both personally and professionally in a dynamic retail environment.
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    Contact Detail:

    Perry Ellis International Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Flagship Store Manager

    Tip Number 1

    Get to know the brand inside out! Familiarise yourself with Farah's history, values, and product lines. This will not only help you stand out in interviews but also show your genuine interest in the role.

    Tip Number 2

    Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

    Tip Number 3

    Prepare for situational questions! Think about how you would handle various scenarios related to retail management, team development, and customer experience. Practising your responses can boost your confidence during interviews.

    Tip Number 4

    Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and ready to take on the flagship store challenge!

    We think you need these skills to ace Flagship Store Manager

    Retail Management
    Sales Performance Analysis
    Team Development
    Visual Merchandising
    Inventory Management
    Loss Prevention
    Marketing Support
    Administrative Skills
    Communication Skills
    Project Management
    Customer Experience
    Brand Knowledge
    Operational Support
    Data Reporting

    Some tips for your application 🫡

    Show Your Passion for the Brand: When you're writing your application, let your love for menswear and the Farah brand shine through. We want to see how you connect with our heritage and style, so share your personal experiences or insights that relate to our aesthetic.

    Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points if it helps – we’re all about efficiency!

    Highlight Your Leadership Skills: As a Flagship Store Manager, you'll be leading a team, so don’t forget to showcase your leadership experience. Share specific examples of how you've motivated teams or driven sales in previous roles – we love a good success story!

    Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re proactive and keen to join our team!

    How to prepare for a job interview at Perry Ellis International

    Know Your Brands

    Before the interview, dive deep into the brands under Perry Ellis International. Understand their history, values, and what makes them unique. This knowledge will not only impress your interviewers but also show your genuine interest in the role.

    Showcase Your Leadership Skills

    As a Flagship Store Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on recruitment, training, and mentoring. Highlight any specific achievements that showcase your ability to drive sales and improve team performance.

    Be Ready for Operational Questions

    Expect questions about inventory management, stock control, and loss prevention. Brush up on your operational skills and be prepared to discuss how you would handle these aspects in the flagship store. Providing concrete examples from your previous experience will help you stand out.

    Engage with Brand Aesthetics

    Since Farah has a distinct aesthetic rooted in British culture, be ready to discuss how you would maintain visual merchandising standards. Bring ideas on how to enhance the customer experience through brand storytelling and community engagement initiatives. This shows you're not just a manager, but a brand ambassador.

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