At a Glance
- Tasks: Process customer orders, manage returns, and resolve queries while mentoring juniors.
- Company: Perrigouk, a dynamic company in Barnsley with a supportive culture.
- Benefits: Competitive benefits and hybrid working for flexibility.
- Other info: Join a team that values collaboration and support.
- Why this job: Enhance your career in a fast-paced environment with growth opportunities.
- Qualifications: Experience in customer service and strong problem-solving skills.
The predicted salary is between 30000 - 40000 € per year.
Perrigouk in Barnsley is searching for a Senior Customer Service Advisor who thrives in a fast-paced environment. This role involves processing customer orders, managing returns, and resolving queries while mentoring junior team members.
We offer competitive benefits and promote a hybrid working approach, allowing flexibility to work two days a week from home. Join us and enhance your career in a supportive environment.
Senior Customer Service & Order Specialist - Hybrid employer: Perrigouk
Perrigouk in Barnsley is an excellent employer that values its employees by offering competitive benefits and a hybrid working model, allowing for a balanced work-life integration. Our supportive work culture fosters professional growth, with opportunities to mentor junior team members and develop your skills in a dynamic environment. Join us to be part of a team that prioritises both individual and collective success.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Customer Service & Order Specialist - Hybrid
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Perrigouk on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you’d handle tricky situations, as they love seeing how we think on our feet!
✨Tip Number 3
Show off your mentoring skills! Since this role involves guiding junior team members, be ready to share examples of how we’ve helped others grow in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows us you’re serious about joining the team.
We think you need these skills to ace Senior Customer Service & Order Specialist - Hybrid
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and order management. We want to see how you've thrived in fast-paced environments, so don’t hold back on those examples!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re the perfect fit for the Senior Customer Service Advisor role and how you can contribute to our team. Keep it engaging and personal.
Showcase Your Mentoring Skills:Since this role involves mentoring junior team members, share any relevant experiences where you've guided or trained others. We love seeing how you can uplift your teammates!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Perrigouk
✨Know the Company Inside Out
Before your interview, make sure you research Perrigouk thoroughly. Understand their values, products, and customer service approach. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you've successfully resolved customer queries or managed orders. Highlight any mentoring experience you have, as this is key for the Senior Customer Service Advisor role.
✨Emphasise Adaptability
Since this position is in a fast-paced environment, be ready to discuss how you handle pressure and adapt to changing situations. Share stories that demonstrate your ability to think on your feet and maintain high service standards.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, the hybrid working model, or opportunities for professional development. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
