Perplexity in the United Kingdom seeks an experienced Enterprise Customer Support Specialist to blend deep product knowledge with automation to scale world-class support for Enterprise Pro customers.
You will diagnose complex issues via tickets, Slack, and calls, guide customers on APIs, SSO/SAML, and cloud integrations, and feed insights into product roadmaps while building self-service playbooks and up-to-date documentation.
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Enterprise AI-Driven Customer Support Specialist employer: Perplexity
Perplexity is an exceptional employer that fosters a collaborative and innovative work culture, where your contributions directly impact the evolution of cutting-edge search technologies. With a hybrid work model in vibrant cities like Belgrade, London, or Berlin, employees enjoy flexibility alongside opportunities for professional growth and development in a dynamic environment. Join us to be part of a team that values creativity and excellence, while also providing competitive benefits and a supportive atmosphere for personal and career advancement.
