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- Tasks: Coordinate helpdesk operations and manage engineers across the UK.
- Company: Join a growing organization focused on facilities management.
- Benefits: Enjoy a salary up to £27,000, 23 days holiday, and a pension plan.
- Why this job: Perfect for those seeking a stable office role with no weekends or evenings.
- Qualifications: Experience in a busy office or helpdesk environment is desirable.
- Other info: Full-time position, Monday to Friday, 37.5 hours per week.
The predicted salary is between 16200 - 19800 £ per year.
Helpdesk Co-ordinator Facilities Up to 27,000 + Package We are recruiting for a growing organisation who are looking for Helpdesk Service Coordinator to work in their office on their Service Helpdesk managing engineers UK wide who are field based, it will be joining another coordinator, workload scheduling, planning PPM works and Reactive callouts, and other administration tasks. This role is a full-time office-based role, Monday to Friday, 37.5 Hrs, no Weekends or evenings required. Helpdesk Co-ordinator – Package Salary up to £27,000 Pension 23 Days holiday + Bank Holidays Helpdesk Co-ordinator – Requirements Used a busy office environment or helpdesk – Desirable Scheduling of Engineers workloads – Desirable Full Driving Licence Desirable IT Skills and Reporting – Desirable This would suit someone who has worked within Facilities Management, Construction, Industrial Maintenance, or a Hire organisation or within other similar industries. We will accept applications from those who have worked as a Help desk Coordinator, Helpdesk Manager, Service Co-ordinator, Engineering Co-ordinator, Helpdesk Technician, Service coordinator, Service Scheduler, Helpdesk Support, Service planner, Help Desk Engineer, Helpdesk Coordinator. Perpetual Partnerships acts as an employment agency in respect of this posit…
Helpdesk Co-ordinator employer: Perpetual Engineering Careers
Contact Detail:
Perpetual Engineering Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Helpdesk Co-ordinator
✨Tip Number 1
Familiarize yourself with the specific software and tools commonly used in helpdesk coordination. Being able to demonstrate your proficiency in these systems during the interview can set you apart from other candidates.
✨Tip Number 2
Highlight any experience you have in scheduling and workload management. Be prepared to discuss specific examples of how you've successfully managed engineer schedules or handled reactive callouts in previous roles.
✨Tip Number 3
Show your understanding of the facilities management industry. Research current trends and challenges in the sector, and be ready to discuss how your skills can contribute to overcoming these challenges.
✨Tip Number 4
Network with professionals in the facilities management and helpdesk sectors. Attend relevant industry events or join online forums to connect with others who can provide insights or even referrals for the position.
We think you need these skills to ace Helpdesk Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in helpdesk coordination or similar roles. Emphasize any experience with scheduling workloads and managing engineers, as these are key aspects of the job.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as IT skills and experience in facilities management or construction.
Highlight Relevant Experience: When detailing your work history, focus on positions where you managed workloads, coordinated teams, or provided administrative support. Use quantifiable achievements to demonstrate your impact in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Perpetual Engineering Careers
✨Show Your Organizational Skills
As a Helpdesk Coordinator, you'll need to manage workloads and schedules effectively. Be prepared to discuss specific examples from your past experiences where you successfully organized tasks or coordinated teams.
✨Demonstrate Your IT Proficiency
Since the role requires IT skills and reporting, make sure to highlight your experience with relevant software or tools. Bring up any specific systems you've used in previous roles that relate to helpdesk operations.
✨Understand the Industry
Familiarize yourself with the Facilities Management and related industries. Showing that you understand the challenges and requirements of these sectors can set you apart from other candidates.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle real-life situations on the helpdesk. Think about potential scenarios involving scheduling conflicts or urgent callouts, and prepare your responses to demonstrate your problem-solving skills.
