At a Glance
- Tasks: Lead a dynamic team to create unforgettable whisky experiences and manage Brand Home operations.
- Company: Join Pernod Ricard, a global leader in the spirits industry with a rich heritage.
- Benefits: Enjoy 28 days holiday, private medical insurance, and discounts on premium brands.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Be part of a vibrant culture that values creativity, sustainability, and personal growth.
- Qualifications: Seeking entrepreneurial spirits with project management experience and a passion for luxury brands.
The predicted salary is between 30000 - 40000 £ per year.
Be part of something big. We are Pernod Ricard, a leading company in the global spirits industry with over 19,000 employees globally. We own 16 of the world’s top 100 Spirits Brands and hold one of the most prestigious and comprehensive brand portfolios in the industry with 240 premium brands available in over 160 countries.
Your new team: This position sits in our Chivas Brothers business. At Chivas Brothers, our 1,600-strong team across 27 sites is committed to upholding the heritage of Scotch and ensuring its sustainable future.
Your unique contribution: The purpose of the job is to grow Strathisla Brand Home business and effectively manage it. You will be managing the team according to Chivas Brothers purpose and values and ensuring the Brand Home’s financial profitability and operational excellence.
You will have 4 main areas of responsibility:
- Manage the team: Manage Brand Home staff daily and recruit staff as required. Develop and implement staff training system, including brand and product knowledge, premium experience, retail and hospitality skillset as well as digital competencies. Responsible for producing a monthly staff rota plan, monitoring holidays and sickness, collating time sheets and liaising with payroll. Communicate and report weekly to the Scotland based Prestige Hospitality Manager.
- Deliver premium whisky experiences: Set up an effective and premium range of experiences that is unique. Lead the BH team in implementation and continuous improvement of immersive, high-end guest experiences aligned with luxury positioning and storytelling. Liaise with the marketing brand teams ensuring script and visual content are up to date. Manage online booking system via CBL third-party. Coordinate trade and senior management team visits with Visit Coordinator & Linn House team. Support in the shop, welcoming guests, conducting whisky tastings and guided tours when necessary. Host VIP and HNWI visits. Ensure consistent operational support of visits related to The Vault and associated activities.
- Develop financial profitability: Set up yearly financial KPIs in collaboration with the Brand Home finance team and the Prestige Hospitality Manager. Review and adapt KPIs on a quarterly basis. Establish a yearly promotional plan both online and in the shop. Launch new products in collaboration with brand marketing team. Conduct specific revenue generation activities. Work with Business Development Associate and Visit Coordinator to optimise both tourism and prestige visitor numbers by developing travel trade & luxury tourism partnerships. Maximise tour occupancy using local advertising and social media platforms. Analyse Brand Home monthly P&Ls in order to monitor and adjust structure + other costs.
- Ensure operational excellence: Collect visitor data to grow visitor database and ensure the conversion into sales of online activities. Monitor and report stock levels monthly. Manage the maintenance of suitable cash float and balance the tills daily. Become premise manager and hold a personal license to meet the legal requirements. Administer full Health and Safety records for the Brand Home as part of the site control plan. Fully trained in Food Hygiene where applicable.
Who you’ll be working with: Internally, you will work with Scotland Prestige Hospitality Manager & wider team including Linn House, Head of Prestige Hospitality, relevant Brand marketing team, Distillery team, Blending Team Health & Safety team, HR Brand Home team, CBL communication team, Customer Service team, Finance Business Analyst and relevant Finance teams. Externally, your contacts will be Mail Marketing UK for online activity coordination, 3rd party agency for online booking system management, CBL studio team for content creation, local businesses and tourism operators.
Your blend of talent: This position could be right for you if you have an entrepreneurial spirit and/or background, experience in managing projects, pro-active outlook, autonomy, planning and organisational skills, good understanding in analysing business performances through short and long term KPIs, retail knowledge and experience, marketing and digital skills, ability to communicate effectively at all levels, interest in heritage/luxury brand and ideally premium whiskies, ability to recruit and enhance the skills of the Brand Home team, and a full driving license.
Our mix of benefits: For your health, we offer private medical insurance, income protection and a comprehensive Employee Assistance Programme. Our lifestyle benefits include 28 days’ annual holiday, employee pension, share incentive plan, season ticket loans, payroll giving and more! You can access lots of gifts & discounts, including an allowance each year to spend on our brands in our staff shop and employee discounts from a range of high street retailers.
We’re committed to diversity and inclusion. People are at the heart of everything we do at Pernod Ricard and are the foundation of our collective spirit. We promote diversity and inclusion throughout our business and supply chain.
Responsible drinking: We want to turn social interactions into genuine and friendly experiences of sharing and wellbeing. In our culture, we want to create diverse teams in which our differences contribute to our success.
Strathisla Brand Home Supervisor employer: Pernod Ricard
Pernod Ricard is an exceptional employer, offering a vibrant work culture that prioritises conviviality, collaboration, and employee well-being. With comprehensive benefits including private medical insurance, generous holiday allowances, and opportunities for personal and professional growth, employees are empowered to thrive in their roles. Located in the picturesque Moray region of Scotland, the Strathisla Brand Home Supervisor position allows you to be part of a prestigious brand while enjoying a supportive environment that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Strathisla Brand Home Supervisor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Pernod Ricard. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show your passion for whisky! When you get the chance to meet potential employers, share your enthusiasm for the brand and the experiences you can create. It’s all about making that personal connection.
✨Tip Number 3
Prepare for interviews by knowing your stuff! Research Strathisla and Pernod Ricard’s values, and think about how your skills align with their mission. Be ready to discuss how you can contribute to their growth.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and being part of something big!
We think you need these skills to ace Strathisla Brand Home Supervisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Strathisla Brand Home Supervisor role. Highlight your management experience, financial acumen, and any relevant hospitality or retail knowledge to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the spirits industry and how your entrepreneurial spirit can contribute to our team. Be genuine and let your personality come through!
Showcase Your People Skills:Since this role involves managing a team, make sure to highlight your people management skills. Share examples of how you've successfully led teams, developed staff, or created engaging experiences for customers in the past.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Pernod Ricard
✨Know Your Brand Inside Out
Before the interview, dive deep into the Strathisla brand and its heritage. Understand its unique selling points and how it fits within Pernod Ricard's portfolio. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your People Management Skills
As a Brand Home Supervisor, you'll be managing a team. Prepare examples of how you've successfully led teams in the past, focusing on training, development, and creating a positive work environment. Highlight any experience you have in hospitality or retail management.
✨Demonstrate Financial Acumen
Familiarise yourself with key financial concepts relevant to the role, such as KPIs, revenue optimisation, and cost control. Be ready to discuss how you've previously contributed to financial success in a similar position, showcasing your ability to analyse and adapt strategies.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you've had to manage unexpected changes or challenges, particularly in a hospitality setting. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
