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- Tasks: Manage the Order to Cash process and ensure top-notch customer service.
- Company: Join a global beverage company with a strong reputation.
- Benefits: Enjoy private medical insurance, generous holiday leave, and hybrid working.
- Other info: Great opportunity for career growth in an international setting.
- Why this job: Be part of a dynamic team and make a real impact in customer operations.
- Qualifications: Experience in FMCG and proficiency in ERP systems required.
The predicted salary is between 30000 - 40000 £ per year.
A global beverage company is looking for a Customer Operations Executive to manage the Order to Cash process in Brentford. This role involves collaborating with logistics and finance teams while ensuring high standards of customer service.
Candidates should have experience in FMCG within an international setting and be proficient in ERP systems.
The position offers a hybrid working arrangement and various employee benefits, including private medical insurance and generous holiday leave.
O2C & Customer Ops Specialist – 14m FTC, Hybrid London employer: Pernod Ricard
Contact Detail:
Pernod Ricard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land O2C & Customer Ops Specialist – 14m FTC, Hybrid London
✨Tip Number 1
Network like a pro! Reach out to people in the FMCG sector, especially those who work in customer operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your ERP system knowledge. We all know that being able to talk confidently about your experience with these systems can really set you apart from other candidates.
✨Tip Number 3
Showcase your customer service skills! Think of specific examples where you went above and beyond for a customer. This will demonstrate your commitment to high standards, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar names pop up in our system!
We think you need these skills to ace O2C & Customer Ops Specialist – 14m FTC, Hybrid London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in FMCG and any relevant ERP systems you've worked with. We want to see how your skills align with the Order to Cash process, so don’t hold back on showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background makes you a perfect fit for our team. Remember, we love a bit of personality, so let your enthusiasm show!
Showcase Your Teamwork Skills: Since this role involves collaborating with logistics and finance teams, make sure to highlight any experiences where you’ve successfully worked in a team. We value collaboration, so share examples that demonstrate your ability to work well with others.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Pernod Ricard
✨Know Your Order to Cash Process
Make sure you understand the Order to Cash process inside out. Brush up on how it works in the FMCG sector, especially in an international context. Be ready to discuss your previous experiences and how they relate to this role.
✨Familiarise Yourself with ERP Systems
Since proficiency in ERP systems is key for this position, take some time to review the specific systems mentioned in the job description. If you’ve used similar systems before, be prepared to share examples of how you navigated challenges or improved processes.
✨Highlight Your Customer Service Skills
This role emphasises high standards of customer service, so think of specific instances where you went above and beyond for a customer. Prepare to explain how you handle difficult situations and ensure customer satisfaction.
✨Collaborate and Communicate
As you'll be working closely with logistics and finance teams, demonstrate your ability to collaborate effectively. Think of examples where teamwork led to successful outcomes and be ready to discuss how you communicate across departments.