Brand Homes Host in Kirkwall

Be part of something big. We are Pernod Ricard, a leading company in the global spirits industry with over 19,000 employees globally. We own 16 of the world’s top 100 Spirits Brands and hold one of the most prestigious and comprehensive brand portfolios in the industry with 240 premium brands available in over 160 countries.

This position sits in our Chivas Brothers business. At Chivas Brothers, our 1,600-strong team across 27 sites is committed to upholding the heritage of Scotch and ensuring its sustainable future, as well as opening it up to new audiences across the globe.

The role of a Brand Home Host is to be a storyteller and an ambassador of the whisky distillery. As a host you will create a memorable and enjoyable experience that guests will part with and share with friends; creating lifelong and committed consumers to the brand. The host role will include delivering exceptional customer service through conducting distillery tours, tastings, ticket, and bottle sales whilst providing guidance in the shop. Actively working to direct the vision and implementation of the brand, promoting brand advocacy to trade and public visitors.

It is an essential requirement you have your own accommodation within commutable distance to Speyside or Scapa, Orkney in Scotland. Note these are fixed term contract roles lasting 3-7 months with intakes in March, May and June for example, but not limited to, mid-March until end October or early June until end August.

Internally, you’ll work with Scotland and Prestige Brand Home Teams, Global Brand Ambassadors, the Visits Coordinator, the Distillery, Warehousing and Engineering teams, Blending and Marketing teams and H&S advisors. Externally, your contacts will be our visitors, trade guests including HNWI, tour operators/guides and drivers, local business partners, suppliers and contractors.

This position could be right for you if you:

• Are able to work on your own initiative, are self-motivated and have a flexible approach to work.
• Have the ability to work within a team to promote the interests of the Company brands and deliver an exceptional guest experience.
• Have good working knowledge of Company brands and strategic markets.
• Have knowledge of cash handling procedures.
• Have exceptional communication and interpersonal skills.

For your health, we offer private medical insurance, income protection and a comprehensive Employee Assistance Programme. Our lifestyle benefits include 28 days’ annual holiday, your employee pension, share incentive plan, season ticket loans, payroll giving and more! You can access lots of gifts & discounts, including an allowance each year to spend on our brands in our staff shop and employee discounts from a range of high street retailers.

We have regular events in our very own office bar, employee-run networks, a culture of flexibility and trust and a variety of tools and resources to help you focus on your wellbeing and mental fitness.

We have our own way of doing things. We call it conviviality! It’s our way of being, and something unique you feel and experience when working for Pernod Ricard. We’re committed to conviviality, and with this, you’ll be Proud to Belong to our Pernod Ricard family. You’ll be Empowered to Perform, supported to succeed, and acknowledged for the value you bring.

We combine all this with our Commitment to Care: we are unlocking the magic of human connection to transform our industry and make a positive impact on the world through our strong focus on sustainability and responsibility.

People are at the heart of everything we do at Pernod Ricard and are the foundation of our collective spirit as ‘Créateurs de Convivialité’. We promote diversity and inclusion throughout our business and supply chain. In our teams, we proactively foster a diverse workforce and an inclusive culture – an environment where we can truly be ourselves.

We will assess your application for this role based on your skills, experiences and achievements, not your gender, age, ethnic or educational background or any other such factors. Please feel free to leave these off your CV and application form if you so wish. Similarly, if you would like to discuss opportunities for flexible working or require accommodations or support to complete our application process, please let us know.

As ‘Créateurs de convivialité’, we want to turn social interactions into genuine and friendly experiences of sharing and wellbeing. In our culture, we want to create diverse teams in which our differences contribute to our success. Therefore, all are welcome at Pernod Ricard, regardless of your religious beliefs or personal choices on the consumption of alcohol.

In our business, we work together with industry members, civil society, governments, local authorities and UN bodies to promote responsible drinking.