At a Glance
- Tasks: Manage the Order to Cash process and ensure top-notch customer service.
- Company: Join a global beverage company with a strong reputation.
- Benefits: Enjoy private medical insurance, generous holiday leave, and hybrid working.
- Other info: Great opportunity for career growth in an international setting.
- Why this job: Be part of a dynamic team and make a real impact in customer operations.
- Qualifications: Experience in FMCG and proficiency in ERP systems required.
The predicted salary is between 30000 - 40000 £ per year.
A global beverage company is looking for a Customer Operations Executive to manage the Order to Cash process in Brentford. This role involves collaborating with logistics and finance teams while ensuring high standards of customer service.
Candidates should have experience in FMCG within an international setting and be proficient in ERP systems.
The position offers a hybrid working arrangement and various employee benefits, including private medical insurance and generous holiday leave.
O2C & Customer Ops Specialist – 14m FTC, Hybrid London in Brentford employer: Pernod Ricard
Pernod Ricard UK is an exceptional employer, offering a vibrant and inclusive work culture that values collaboration and innovation. With a strong focus on employee growth, the company provides numerous opportunities for professional development while ensuring a supportive environment where every team member can thrive. Located in London, employees benefit from a dynamic city atmosphere, alongside competitive benefits and a commitment to health and safety in all operations.
StudySmarter Expert Advice🤫
We think this is how you could land O2C & Customer Ops Specialist – 14m FTC, Hybrid London in Brentford
✨Tip Number 1
Network like a pro! Reach out to people in the FMCG sector, especially those who work in customer operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your ERP systems knowledge. We all know that being able to talk confidently about your experience with these tools can set you apart from the competition.
✨Tip Number 3
Showcase your customer service skills! Think of specific examples where you went above and beyond for a customer. This will demonstrate your commitment to high standards, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace O2C & Customer Ops Specialist – 14m FTC, Hybrid London in Brentford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in FMCG and any relevant ERP systems you've worked with. We want to see how your background aligns with the Order to Cash process, so don’t hold back on those details!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how you can contribute to our customer operations team. Keep it engaging and personal – we love to see your personality!
Showcase Your Teamwork Skills:Since this role involves collaborating with logistics and finance teams, make sure to mention any experiences where you’ve successfully worked in a team. We value collaboration, so let us know how you can bring that spirit to our company!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Pernod Ricard
✨Know Your Order to Cash Process
Make sure you understand the Order to Cash process inside out. Brush up on how it works in the FMCG sector, especially in an international context. Be ready to discuss your previous experiences and how they relate to this role.
✨Familiarise Yourself with ERP Systems
Since proficiency in ERP systems is key for this position, take some time to review the specific systems mentioned in the job description. If you’ve used similar systems before, be prepared to share examples of how you navigated challenges or improved processes.
✨Collaboration is Key
This role involves working closely with logistics and finance teams, so think about times when you successfully collaborated across departments. Prepare to share specific examples that highlight your teamwork skills and how you ensure high standards of customer service.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, or how success is measured in this role. This shows your genuine interest and helps you determine if the company is the right fit for you.
