Brand Homes Hospitality Assistant
Brand Homes Hospitality Assistant

Brand Homes Hospitality Assistant

Temporary 20000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Facilitate brand home operations and enhance visitor experiences through tastings and events.
  • Company: Join Pernod Ricard, a global leader in the spirits industry with a vibrant culture.
  • Benefits: Enjoy private medical insurance, 28 days holiday, discounts, and a supportive work environment.
  • Why this job: Be part of a dynamic team creating memorable experiences for visitors from around the world.
  • Qualifications: Self-motivated, adaptable, and possess strong communication skills.
  • Other info: Fixed-term roles with opportunities for growth and a focus on diversity and inclusion.

The predicted salary is between 20000 - 30000 £ per year.

Be part of something big. We are Pernod Ricard, a leading company in the global spirits industry with over 19,000 employees globally. We own 16 of the world’s top 100 Spirits Brands and hold one of the most prestigious and comprehensive brand portfolios in the industry with 240 premium brands available in over 160 countries.

This position sits in our Chivas Brothers business. At Chivas Brothers, our 1,600-strong team across 27 sites is committed to upholding the heritage of Scotch and ensuring its sustainable future, as well as opening it up to new audiences across the globe.

You will have these main areas of responsibility:

  • The role of a Brand Home Hospitality Assistant is to be a facilitator of the brand home operations (tastings, stocks in the shop) to optimise the customer experience.
  • Perform a vital support role within the Brand Home and therefore contribute to the overall success of providing an exceptional customer experience to trade and public visitors.
  • Prepare and clear whisky tastings and experiences for our visitors, assist with catering and general housekeeping. You will work on a rota basis across a 7-day week, this includes weekends.
  • Actively build relationships with colleagues in all departments to contribute to a convivial and positive working environment in which to welcome visitors.

It is an essential requirement you have your own accommodation within commutable distance to Speyside or Scapa, Orkney in Scotland. Note these are fixed term contract roles lasting 3-7 months with intakes in March, May and June for example, but not limited to, mid-March until end October or early June until end August.

Please apply with a CV and cover letter, including a note of your availability for employment between March and October.

Internally, you’ll work with Scotland and Prestige Brand Home Teams, Global Brand Ambassadors, the Visits Coordinator, the Distillery, Warehousing and Engineering teams, Blending and Marketing teams and H&S advisors. Externally, your contacts will be our visitors, trade guests including HNWI, tour operators/guides and drivers, local business partners, suppliers and contractors.

This position could be right for you if you:

  • Are able to work on your own initiative, are self-motivated and have a flexible approach to work.
  • Have good communication and interpersonal skills.
  • Have a positive attitude and the ability to adapt to changing circumstances at short notice.

For your health, we offer private medical insurance, income protection and a comprehensive Employee Assistance Programme. Our lifestyle benefits include 28 days’ annual holiday, your employee pension, share incentive plan, season ticket loans, payroll giving and more!

You can access lots of gifts & discounts, including an allowance each year to spend on our brands in our staff shop and employee discounts from a range of high street retailers. We have regular events in our very own office bar, employee-run networks, a culture of flexibility and trust and a variety of tools and resources to help you focus on your wellbeing and mental fitness.

We’re committed to diversity and inclusion. People are at the heart of everything we do at Pernod Ricard and are the foundation of our collective spirit as ‘Créateurs de Convivialité’. We promote diversity and inclusion throughout our business and supply chain.

In our culture, we want to create diverse teams in which our differences contribute to our success. Therefore, all are welcome at Pernod Ricard, regardless of your religious beliefs or personal choices on the consumption of alcohol.

Brand Homes Hospitality Assistant employer: Pernod Ricard

Pernod Ricard is an exceptional employer, offering a vibrant work culture that prioritises conviviality and collaboration. With comprehensive benefits including private medical insurance, generous holiday allowances, and a commitment to employee wellbeing, staff are empowered to thrive in their roles. Located in the picturesque regions of Speyside and Scapa, employees enjoy a unique opportunity to engage with world-renowned brands while contributing to the sustainable future of Scotch whisky.
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Contact Detail:

Pernod Ricard Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Brand Homes Hospitality Assistant

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those connected to Pernod Ricard. Use LinkedIn to connect with current employees and ask them about their experiences. A friendly chat can sometimes lead to insider tips or even a referral!

✨Tip Number 2

Show your passion for hospitality! When you get the chance to meet potential employers, whether at events or interviews, let your enthusiasm shine through. Share stories about your previous experiences in customer service and how you’ve gone the extra mile to create memorable moments.

✨Tip Number 3

Be prepared for anything! The role involves a variety of tasks, so brush up on your knowledge of whisky and the brand portfolio. Familiarise yourself with Pernod Ricard’s values and culture, as this will help you stand out as someone who truly fits into their conviviality ethos.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. Make sure to highlight your availability and any relevant experience in your application!

We think you need these skills to ace Brand Homes Hospitality Assistant

Customer Service Skills
Communication Skills
Interpersonal Skills
Self-Motivation
Flexibility
Initiative
Teamwork
Attention to Detail
Catering Assistance
Housekeeping Skills
Relationship Building
Adaptability
Positive Attitude

Some tips for your application 🫡

Craft a Compelling CV: Your CV is your first impression, so make it count! Highlight relevant experience and skills that align with the Brand Homes Hospitality Assistant role. Keep it clear, concise, and tailored to show how you can contribute to our conviviality.

Write a Personalised Cover Letter: Don’t just send a generic cover letter! Take the time to personalise it for us at Pernod Ricard. Share why you're excited about the role and how your values align with our commitment to conviviality and sustainability.

Show Your Availability: Since this role has specific contract dates, be sure to clearly state your availability in your application. We want to know when you can join our team and help create memorable experiences for our visitors!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details you need about the role and our company culture there!

How to prepare for a job interview at Pernod Ricard

✨Know Your Brands

Familiarise yourself with Pernod Ricard's extensive portfolio, especially the brands you'll be representing. Understanding the heritage and unique selling points of each brand will help you engage with interviewers and demonstrate your passion for the role.

✨Showcase Your Hospitality Skills

Prepare examples from your past experiences that highlight your customer service and hospitality skills. Think about times when you went above and beyond to create a memorable experience for guests, as this aligns perfectly with the role of a Brand Home Hospitality Assistant.

✨Emphasise Teamwork and Communication

Since you'll be working closely with various teams, be ready to discuss how you build relationships and communicate effectively. Share specific instances where your interpersonal skills made a positive impact on a project or event.

✨Be Adaptable and Positive

The job requires flexibility and a positive attitude, especially in a dynamic environment. Prepare to discuss how you've successfully adapted to changing circumstances in previous roles, showcasing your ability to maintain a cheerful disposition even under pressure.

Brand Homes Hospitality Assistant
Pernod Ricard
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