At a Glance
- Tasks: Be a storyteller and ambassador at The Glenlivet Distillery, creating memorable guest experiences.
- Company: Join Pernod Ricard, a leading global spirits company with a rich heritage.
- Benefits: Enjoy private medical insurance, competitive holidays, discounts, and a vibrant office culture.
- Other info: Flexible hours, dynamic environment, and opportunities for personal growth await you!
- Why this job: Make an impact by sharing your passion for whisky with visitors from around the world.
- Qualifications: Self-motivated, team player with great communication skills and knowledge of cash handling.
The predicted salary is between 30000 - 40000 € per year.
Be part of something big. We are Pernod Ricard, a leading company in the global spirits industry with over 19,000 employees globally. We own 16 of the world’s top 100 Spirits Brands and hold one of the most prestigious and comprehensive brand portfolios in the industry with 240 premium brands available in over 160 countries.
This position sits in our Chivas Brothers business. At Chivas Brothers, our 1,600-strong team across 27 sites is committed to upholding the heritage of Scotch and ensuring its sustainable future, as well as opening it up to new audiences across the globe.
Your unique contribution:
- The role of a Brand Home Host is to be a storyteller and an ambassador of the whisky distillery.
- Create a memorable and enjoyable experience that guests will share with friends; creating lifelong and committed consumers to the brand.
- Deliver exceptional customer service through conducting distillery tours, tastings, ticket, and bottle sales whilst providing guidance in the shop.
- Actively work to direct the vision and implementation of the brand, promoting brand advocacy to trade and public visitors.
It is an essential requirement you have your own accommodation within commutable distance to your assigned place of work; The Glenlivet Distillery. Note these are fixed term contract roles lasting 3-5 months.
Who you’ll be working with:
- Internally, you’ll work with Scotland and Prestige Brand Home Teams, Global Brand Ambassadors, the Visits Coordinator, the Distillery, Warehousing and Engineering teams, Blending and Marketing teams and H&S advisors.
- Externally, your contacts will be our visitors, trade guests including HNWI, tour operators/guides and drivers, local business partners, suppliers and contractors.
Your blend of talent:
- Able to work on your own initiative, self-motivated and have a flexible approach to work.
- Ability to work within a team to promote the interests of the Company brands and deliver an exceptional guest experience.
- Good working knowledge of Company brands and strategic markets.
- Knowledge of cash handling procedures.
- Exceptional communication and interpersonal skills.
- Able to work unsociable hours, including weekends.
Our mix of benefits:
- Private medical insurance, income protection and a comprehensive Employee Assistance Programme.
- Competitive annual holiday entitlement, employee pension, share incentive plan, season ticket loans, payroll giving and more.
- Access to gifts & discounts, including an allowance each year to spend on our brands in our staff shop and employee discounts from a range of high street retailers.
- Regular events in our very own office bar, employee-run networks, a culture of flexibility and trust and a variety of tools and resources to help you focus on your wellbeing and mental fitness.
We’re committed to diversity and inclusion. People are at the heart of everything we do at Pernod Ricard and are the foundation of our collective spirit. We promote diversity and inclusion throughout our business and supply chain.
In our culture, we want to create diverse teams in which our differences contribute to our success. Therefore, all are welcome at Pernod Ricard, regardless of your religious beliefs or personal choices on the consumption of alcohol.
Brand Home Host employer: Pernod Ricard
Pernod Ricard is an exceptional employer, offering a vibrant work culture at The Glenlivet Distillery in the picturesque Speyside region of Scotland. With a strong commitment to employee wellbeing, we provide comprehensive benefits including private medical insurance, generous holiday entitlement, and unique lifestyle perks such as discounts on our premium brands. Our focus on conviviality fosters a supportive environment where employees are empowered to grow, collaborate, and make a meaningful impact in the spirits industry.
StudySmarter Expert Advice🤫
We think this is how you could land Brand Home Host
✨Tip Number 1
Get to know the company! Research Pernod Ricard and their brands like The Glenlivet. This will help you connect with the interviewers and show your genuine interest in being a Brand Home Host.
✨Tip Number 2
Practice your storytelling skills! As a Brand Home Host, you'll need to engage guests with captivating stories about the distillery and its heritage. Try rehearsing some anecdotes that highlight your passion for whisky.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give your application a boost.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the Pernod Ricard family. Don’t forget to mention your availability for those summer months!
We think you need these skills to ace Brand Home Host
Some tips for your application 🫡
Craft Your Story:When writing your CV and cover letter, think of it as telling your own story. Highlight your experiences that relate to being a Brand Home Host, showcasing your passion for whisky and customer service.
Show Off Your Personality:We want to see the real you! Use your cover letter to express your enthusiasm for the role and the brand. Let your personality shine through – after all, you'll be sharing stories with our guests!
Tailor Your Application:Make sure to tailor your CV and cover letter to the job description. Mention specific skills and experiences that align with what we’re looking for, like your communication skills and ability to work in a team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our Pernod Ricard family.
How to prepare for a job interview at Pernod Ricard
✨Know Your Brands
Familiarise yourself with Pernod Ricard's portfolio, especially The Glenlivet and other key brands. Be ready to discuss their unique qualities and what makes them stand out in the spirits industry. This shows your passion and commitment to the role.
✨Master the Art of Storytelling
As a Brand Home Host, storytelling is crucial. Prepare a few engaging anecdotes about whisky, the distillery, or memorable guest experiences. This will help you connect with interviewers and demonstrate your ability to create memorable experiences for visitors.
✨Showcase Your Customer Service Skills
Be prepared to share examples of how you've delivered exceptional customer service in the past. Highlight any experience you have with tours, tastings, or sales, as this aligns perfectly with the responsibilities of the role.
✨Embrace Flexibility and Teamwork
The role requires a flexible approach and the ability to work well within a team. Share instances where you've successfully collaborated with others or adapted to changing situations. This will show that you're a great fit for the dynamic environment at Pernod Ricard.