Brand Homes Host in Kirkwall

Brand Homes Host in Kirkwall

Kirkwall Full-Time 20000 - 30000 £ / year (est.) No working from home possible
Pernod Ricard USA

At a Glance

  • Tasks: Be a storyteller and ambassador, creating memorable experiences for guests at our whisky distillery.
  • Company: Join Pernod Ricard, a leading global spirits company with a rich heritage.
  • Benefits: Enjoy private medical insurance, 28 days holiday, discounts, and a vibrant office culture.
  • Other info: Fixed-term roles available from March to October, with opportunities for personal growth.
  • Why this job: Make an impact by sharing your passion for whisky and connecting with visitors worldwide.
  • Qualifications: Self-motivated, team player with great communication skills and knowledge of cash handling.

The predicted salary is between 20000 - 30000 £ per year.

Brand Home Host - Spring/Summer 2026 FTC

Your Manager: Visitor Centre Supervisor

Team: Brand Homes

Location: Scapa, Scotland

Be part of something big. We are Pernod Ricard, a leading company in the global spirits industry with over 19,000 employees globally. We own 16 of the world’s top 100 Spirits Brands and hold one of the most prestigious and comprehensive brand portfolios in the industry with 240 premium brands available in over 160 countries.

Your new team: This position sits in our Chivas Brothers business. At Chivas Brothers, our 1,600‑strong team across 27 sites is committed to upholding the heritage of Scotch and ensuring its sustainable future, as well as opening it up to new audiences across the globe.

Your unique contribution:

  • The role of a Brand Home Host is to be a storyteller and an ambassador of the whisky distillery.
  • Create a memorable and enjoyable experience that guests will part with and share with friends; creating lifelong and committed consumers to the brand.
  • Deliver exceptional customer service through conducting distillery tours, tastings, ticket, and bottle sales whilst providing guidance in the shop.
  • Actively work to direct the vision and implementation of the brand, promoting brand advocacy to trade and public visitors.

It is an essential requirement you have your own accommodation within commutable distance to Scapa, Orkney in Scotland. Note these are fixed term contract roles lasting 3‑7 months with intakes in March, May and June for example, but limited to, mid‑March until end October or early June until end August. Please apply with a CV and cover letter, including a note of your availability for employment between March and October.

Who you’ll be working with: Internally, you’ll work with Scotland and Prestige Brand Home Teams, Global Brand Ambassadors, the Visits Coordinator, the Distillery, Warehousing and Engineering teams, Blending and Marketing teams and H&S advisors. Externally, your contacts will be our visitors, trade guests including HNWI, tour operators/guides and drivers, local business partners, suppliers and contractors.

Your blend of talent: This position could be right for you if you:

  • Are able to work on your own initiative, are self‑motivated and have a flexible approach to work.
  • Have the ability to work within a team to promote the interests of the Company brands and deliver an exceptional guest experience.
  • Have good working knowledge of Company brands and strategic markets.
  • Have knowledge of cash handling procedures.
  • Have exceptional communication and interpersonal skills.
  • Are able to work unsociable hours, including weekends.

Our mix of benefits: For your health, we offer private medical insurance, income protection and a comprehensive Employee Assistance Programme. Our lifestyle benefits include 28 days’ annual holiday, your employee pension, share incentive plan, season ticket loans, payroll giving and more! You can access lots of gifts & discounts, including an allowance each year to spend on our brands in our staff shop and employee discounts from a range of high street retailers.

We have regular events in our very own office bar, employee‑run networks, a culture of flexibility and trust and a variety of tools and resources to help you focus on your wellbeing and mental fitness.

Conviviality: the Pernod Ricard Way: We have our own way of doing things. We call it conviviality! It’s our way of being, and something unique you feel and experience when working for Pernod Ricard. We’re committed to conviviality, and with this, you’ll be Proud to Belong to our Pernod Ricard family. You’ll be Empowered to Perform, supported to succeed, and acknowledged for the value you bring.

We combine all this with our Commitment to Care: we are unlocking the magic of human connection to transform our industry and make a positive impact on the world through our strong focus on sustainability and responsibility.

We’re committed to diversity and inclusion: People are at the heart of everything we do at Pernod Ricard and are the foundation of our collective spirit as ‘Créateurs de Convivialité’. We promote diversity and inclusion throughout our business and supply chain. In our teams, we proactively foster a diverse workforce and an inclusive culture – an environment where we can truly be ourselves.

Responsible drinking: As ‘Créateurs de convivialité’, we want to turn social interactions into genuine and friendly experiences of sharing and wellbeing. In our culture, we want to create diverse teams in which our differences contribute to our success. Therefore, all are welcome at Pernod Ricard, regardless of your religious beliefs or personal choices on the consumption of alcohol.

Brand Homes Host in Kirkwall employer: Pernod Ricard USA

Pernod Ricard is an exceptional employer, offering a vibrant work culture that prioritises conviviality, collaboration, and employee wellbeing. With comprehensive benefits including private medical insurance, generous holiday allowances, and opportunities for personal growth, employees are empowered to thrive in their roles while contributing to the legacy of Scotch whisky in the stunning location of Scapa, Scotland. Join us to be part of a diverse team dedicated to creating memorable experiences for our guests and making a positive impact on the world.

Pernod Ricard USA

Contact Details:

Pernod Ricard USA Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Brand Homes Host in Kirkwall

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Pernod Ricard USA. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Pernod Ricard USA

Don't be shy about reaching out to Pernod Ricard USA directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Brand Homes Host in Kirkwall

Customer Service
Storytelling
Interpersonal Skills
Teamwork
Self-Motivation
Flexibility
Knowledge of Cash Handling Procedures

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Pernod Ricard USA and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Pernod Ricard USA

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!