Brand Homes Hospitality Assistant in Kirkwall

Overview

Your Manager: Visitor Centre Supervisor

Team: Brand Homes

Location: Scapa, Scotland

Be part of something big. We are Pernod Ricard, a leading company in the global spirits industry with over 19,000 employees globally. We own 16 of the world’s top 100 Spirits Brands and hold one of the most prestigious and comprehensive brand portfolios in the industry with 240 premium brands available in over 160 countries.

Your new team: This position sits in our Chivas Brothers business. At Chivas Brothers, our 1,600-strong team across 27 sites is committed to upholding the heritage of Scotch and ensuring its sustainable future.

Your unique contribution: You will have these main areas of responsibility:

• The role of a Brand Home Hospitality Assistant is to be a facilitator of the brand home operations (tastings, stocks in the shop) to optimise the customer experience.
• Perform a vital support role within the Brand Home and therefore contribute to the overall success of providing an exceptional customer experience to trade and public visitors.
• Prepare and clear whisky tastings and experiences for our visitors, assist with catering and general housekeeping.
• Actively build relationships with colleagues in all departments to contribute to a convivial and positive working environment in which to welcome visitors.

It is an essential requirement you have your own accommodation within commutable distance to Scapa, Orkney in Scotland. Note these are fixed term contract roles lasting 3-7 months with intakes in March, May and June for example, but not limited to, mid-March until end October or early June until end August.

Who you’ll be working with: Internally, you’ll work with Scotland and Prestige Brand Home Teams, Global Brand Ambassadors, the Visits Coordinator, the Distillery, Warehousing and Engineering teams, Blending and Marketing teams and H&S advisors. Externally, your contacts will be our visitors, trade guests including HNWI, tour operators/guides and drivers, local business partners, suppliers and contractors.

Your blend of talent: This position could be right for you if you:

• Are able to work on your own initiative, are self-motivated and have a flexible approach to work.
• Have good communication and interpersonal skills.
• Have a positive attitude and the ability to adapt to changing circumstances at short notice.
• Ability to work unsocial hours, including weekends.

Our mix of benefits: For your health, we offer private medical insurance, income protection and a comprehensive Employee Assistance Programme. Our lifestyle benefits include 28 days’ annual holiday, your employee pension, share incentive plan, season ticket loans, payroll giving and more!

We have regular events in our very own office bar, employee-run networks, a culture of flexibility and trust and a variety of tools and resources to help you focus on your wellbeing and mental fitness.

We’re committed to diversity and inclusion. People are at the heart of everything we do at Pernod Ricard and are the foundation of our collective spirit as ‘Créateurs de Convivialité’. We promote diversity and inclusion throughout our business and supply chain.

Responsible drinking: As ‘Créateurs de convivialité’, we want to turn social interactions into genuine and friendly experiences of sharing and wellbeing.