At a Glance
- Tasks: Create memorable experiences for guests while maintaining high cleanliness standards.
- Company: Join Pernod Ricard, a global leader in the spirits industry with a vibrant culture.
- Benefits: Enjoy private medical insurance, 28 days holiday, and discounts on premium brands.
- Why this job: Be part of a passionate team delivering exceptional hospitality in a unique setting.
- Qualifications: Passion for Scotch whisky and excellent customer service skills required.
- Other info: Flexible hours, dynamic environment, and opportunities for personal growth.
The predicted salary is between 24000 - 30000 £ per year.
Overview
Be part of something big. We are Pernod Ricard, a leading company in the global spirits industry with over 19,000 employees globally. We own 16 of the world’s top 100 Spirits Brands and hold one of the most prestigious and comprehensive brand portfolios in the industry.
Your new team
This position sits in our Chivas Brothers business. The Linn House Housekeeping Host has a pivotal role to play in helping the team to deliver excellent hospitality/customer service to all guests staying at Linn House.
Your unique contribution
Please note, this is a fixed term contract until October 2026. The key purpose of the role holder is to create a pleasant experience for the guests, to deliver hospitality with passion and provide truly memorable moments to our guests.
Key responsibilities will be:
- To ensure Linn House communal areas and guests rooms are kept to high standards of cleanliness at all times.
- Responsible to deliver various in-house experiences to guests.
- Delivering key house messages and telling important cultural and historic stories to our guests about the company brands and Linn House.
- Liase with International Brand Ambassador and all LH work colleagues to ensure all guests needs are accommodated to high standards of quality.
- You’ll be responsible for the cleaning of communal areas, guests rooms, laundry duties, set and clear stations for guests such as the Whisky bar for drinks, support the team with service & cleaning duties for in-house experiences, tastings, breakfasts and lunches.
- Carry out operations within Linn House conform to current Health and Safety legislation and report any failings to company health and safety representative.
- Undertake any other reasonable duties as requested by the Linn House Supervisor.
Who you’ll be working with
Report to the Linn House Supervisor. Team up to 8 people (permanent).
Your blend of talent
This position could be right for you if you:
- Have general knowledge & passion of Scotch whiskey and Chivas Brothers Company brands.
- Have excellent skills of house and rooms cleaning duties.
- Have experience in delivering excellent customer service to public guests.
- Good organisational skills.
- Ability to work within a team to promote the interests of the Chivas Brothers brands and deliver an exceptional guest experience.
- Good communication skills: ability to communicate effectively at all levels.
- Ability to work unsocial hours, including weekends, and day shifts when there is a business requirement.
- Pro-active outlook and the ability to adapt to changing circumstances at short notice.
Our mix of benefits
For your health, we offer private medical insurance, income protection and a comprehensive Employee Assistance Programme. Our lifestyle benefits include 28 days’ annual holiday, your employee pension, share incentive plan, season ticket loans, payroll giving and more!
Conviviality: the Pernod Ricard Way
We have our own way of doing things. We call it conviviality! It’s our way of being, and something unique you feel and experience when working for Pernod Ricard.
We’re committed to diversity and inclusion
People are at the heart of everything we do at Pernod Ricard and are the foundation of our collective spirit. We promote diversity and inclusion throughout our business and supply chain.
Responsible drinking
As ‘Créateurs de convivialité’, we want to turn social interactions into genuine and friendly experiences of sharing and wellbeing.
Housekeeper & Host in Keith employer: Pernod Ricard USA
Contact Detail:
Pernod Ricard USA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper & Host in Keith
✨Tip Number 1
Get to know the company! Research Pernod Ricard and their brands. When you walk into that interview, show your passion for Scotch whisky and how it connects with their values. It’ll make you stand out!
✨Tip Number 2
Practice your hospitality skills! Think of examples where you've delivered excellent customer service. Be ready to share those stories during your interview to demonstrate your fit for the Housekeeper & Host role.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral. We love seeing familiar faces!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Pernod Ricard family. Don’t miss out on this opportunity!
We think you need these skills to ace Housekeeper & Host in Keith
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for Scotch whisky and hospitality shine through. We want to see that you’re genuinely excited about the role and the chance to create memorable experiences for our guests.
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping and customer service. We’re looking for specific examples of how you've delivered excellent service or maintained high cleanliness standards in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Pernod Ricard USA
✨Know Your Stuff About Scotch
Brush up on your knowledge of Scotch whisky and the Chivas Brothers brand. Being able to discuss the heritage and unique qualities of their products will show your passion and understanding of the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered excellent customer service. Highlight how you handled difficult situations or went above and beyond to create memorable moments for guests.
✨Demonstrate Team Spirit
Since this role involves working closely with a team, be ready to discuss how you collaborate with others. Share specific instances where you contributed to a positive team environment or helped resolve conflicts.
✨Be Ready for Flexibility
The job requires adaptability to changing circumstances. Think of examples where you successfully adjusted to unexpected changes in your work environment or schedule, and be prepared to discuss your proactive approach.