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- Tasks: Facilitate brand home operations and enhance visitor experiences through tastings and support.
- Company: Join Pernod Ricard, a global leader in the spirits industry with a vibrant culture.
- Benefits: Enjoy private medical insurance, 28 days holiday, discounts, and a fun office environment.
- Why this job: Be part of an exciting team, meet diverse people, and create memorable experiences.
- Qualifications: Self-motivated, flexible, and great communication skills are essential.
- Other info: Fixed-term roles with opportunities for growth and a focus on sustainability.
The predicted salary is between 1200 - 1680 £ per month.
Overview
Your Manager: Visitor Centre Supervisor
Team: Brand Homes
Location: Speyside, Scotland
Be part of something big. We are Pernod Ricard, a leading company in the global spirits industry with over 19,000 employees globally. We own 16 of the world’s top 100 Spirits Brands and hold one of the most prestigious and comprehensive brand portfolios in the industry with 240 premium brands available in over 160 countries.
Your new team: This position sits in our Chivas Brothers business. At Chivas Brothers, our 1,600-strong team across 27 sites is committed to upholding the heritage of Scotch and ensuring its sustainable future.
Your unique contribution: You will have these main areas of responsibility:
- The role of a Brand Home Hospitality Assistant is to be a facilitator of the brand home operations (tastings, stocks in the shop) to optimise the customer experience.
- Perform a vital support role within the Brand Home and therefore contribute to the overall success of providing an exceptional customer experience to trade and public visitors.
- Prepare and clear whisky tastings and experiences for our visitors, assist with catering and general housekeeping.
- Actively build relationships with colleagues in all departments to contribute to a convivial and positive working environment in which to welcome visitors.
It is an essential requirement you have your own accommodation within commutable distance to your assigned place of work; Strathisla Distillery in Keith, Aberlour Distillery in Aberlour or The Glenlivet Distillery in Ballindalloch.
Note these are fixed term contract roles lasting 3-7 months with intakes in March, May and June for example, but not limited to, mid-March until end October or early June until end August.
Please apply with a CV and cover letter, including a note of your availability for employment between March and October.
Who you’ll be working with: Internally, you’ll work with Scotland and Prestige Brand Home Teams, Global Brand Ambassadors, the Visits Coordinator, the Distillery, Warehousing and Engineering teams, Blending and Marketing teams and H&S advisors. Externally, your contacts will be our visitors, trade guests including HNWI, tour operators/guides and drivers, local business partners, suppliers and contractors.
Your blend of talent: This position could be right for you if you:
- Are able to work on your own initiative, are self-motivated and have a flexible approach to work.
- Have good communication and interpersonal skills.
- Have a positive attitude and the ability to adapt to changing circumstances at short notice.
- Ability to work unsocial hours, including weekends.
Our mix of benefits: For your health, we offer private medical insurance, income protection and a comprehensive Employee Assistance Programme. Our lifestyle benefits include 28 days’ annual holiday, your employee pension, share incentive plan, season ticket loans, payroll giving and more!
We have regular events in our very own office bar, employee-run networks, a culture of flexibility and trust and a variety of tools and resources to help you focus on your wellbeing and mental fitness.
We’re committed to diversity and inclusion. People are at the heart of everything we do at Pernod Ricard and are the foundation of our collective spirit as ‘Créateurs de Convivialité’. We promote diversity and inclusion throughout our business and supply chain.
Responsible drinking: As ‘Créateurs de convivialité’, we want to turn social interactions into genuine and friendly experiences of sharing and wellbeing.
Brand Homes Hospitality Assistant in Keith employer: Pernod Ricard USA
Contact Detail:
Pernod Ricard USA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand Homes Hospitality Assistant in Keith
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Pernod Ricard on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Pernod Ricard’s brands and their values. Show them you’re not just another candidate but someone who genuinely connects with their mission of conviviality.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on those key skills they’re looking for, like communication and adaptability. The more comfortable you are, the better you'll shine!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Brand Homes Hospitality Assistant in Keith
Some tips for your application 🫡
Craft a Personalised Cover Letter: When applying, make sure your cover letter isn’t just a copy-paste job. Tailor it to reflect your passion for the role and how your skills align with what we’re looking for at Pernod Ricard. Show us why you’re excited about being part of our team!
Highlight Relevant Experience: In your CV, focus on experiences that showcase your customer service skills and ability to work in a team. We want to see how you’ve contributed to creating positive experiences in previous roles, especially in hospitality or similar environments.
Be Clear About Your Availability: Since this role requires flexibility, be upfront about your availability in your application. Mention any specific dates you can start and your willingness to work weekends. This helps us understand how you fit into our schedule right from the get-go!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Pernod Ricard USA
✨Know Your Brands
Familiarise yourself with Pernod Ricard's extensive portfolio, especially the brands you'll be representing. Understanding the heritage and unique selling points of each brand will help you engage with visitors and demonstrate your passion for the role.
✨Showcase Your People Skills
As a Brand Home Hospitality Assistant, you'll be interacting with a diverse range of guests. Prepare examples of how you've successfully built relationships in previous roles, highlighting your communication and interpersonal skills. This will show that you're ready to create a convivial atmosphere.
✨Flexibility is Key
Be ready to discuss your availability and willingness to work unsocial hours, including weekends. Share any past experiences where you've adapted to changing circumstances, as this will demonstrate your flexibility and commitment to the role.
✨Embrace Conviviality
Understand the concept of 'conviviality' that Pernod Ricard values. Think about how you can contribute to a positive working environment and enhance the visitor experience. Sharing your ideas on fostering a welcoming atmosphere will resonate well with the interviewers.
