Logistics & Quality Manager in London

Pernod Ricard is a world leader in premium spirit and champagnes. Our iconic brands are enjoyed in over 160 countries across the globe. We are committed to growing our brands responsibly, empowering people to thrive, and fostering meaningful connections.

Pernod Ricard’s Global Travel Retail (GTR) division is one of the Group’s largest markets, bringing our world-renowned brands to life across various travel channels worldwide. We pride ourselves on a culture built on inclusion, collaboration, and a shared passion for travel’s ability to connect and inspire.

The Logistics & Quality Manager is responsible for the planning, coordination, and operational execution of inbound, outbound, and reverse logistics, ensuring service excellence, regulatory compliance, and efficient operations across 2 regional warehouses and a 13M EUR budget. This position acts as the primary data architect and operational lead, translating capacity targets into high performing logistics outcomes while driving product and service quality improvements across the supply chain.

Your unique contribution:

• Strategic analysis, innovation & projects: Leverage data to build and maintain dynamic Cost to Serve (CTS) models that identify cost drivers at the customer and product level. Analyse data to identify recurring execution issues and lead-time variances to uncover hidden saving opportunities. Strong collaboration with FP&A on distribution cost reporting. Develop analytical tools to stress test inbound and outbound capacity against a 12-week forecast. Own the automation of Logistics reporting. Lead implementation of LEAP in Logistics.
• Quality, Compliance & LOOP: Act as the operational lead for Logistics quality and compliance activities. Drive corrective actions with Brand Companies and manufacturing sites by providing data-driven evidence of issues detected during goods receipt. Support recalls and regulatory inspections. Identify recurring quality failures at the source and influence manufacturing partners to implement structural process corrections.
• Operational Logistics Management: Liaising with the Supply Chain team to optimise inbound deliveries and warehouse management. Liaising with the Commercial team to optimise inbound deliveries and fulfilment of POS. Manage Valpak relationship and submissions. Organise Cannes event and UK Awards organization. Maintain and drive an efficient re-work process with 3PL VAS Teams.
• Logistics & budget execution: Manage the day-to-day spend of circa 13M EUR Distribution budget. Manage daily relationships with carriers and warehouses. Own the strategy and execution for returns and exception flows.
• Leadership & culture: Line manage the Logistics and Quality coordinator, providing direction, coaching, and performance management. Champion a culture of transparency and psychological safety.

Key Performance Indicators: Drive delivery of 96.5% OTIF in collaboration with Customer Operations Team Leaders. Variable distribution cost per 9Lcs adherence to budget. Non-conformity report closure rates and BC corrective action implementation.

Your blend of talent:

• People management experience
• Broad logistics or supply chain experience in complex environments
• Experience planning and executing logistics using demand forecasts
• Project management experience
• Freight tendering and carrier or 3PL negotiation experience
• Experience in developing automated reporting suites
• Exposure to international transport, customs, and excise
• Experience in FMCG, retail, or similarly fast-paced operating environments

Our mix of benefits: For your health, we offer private medical insurance, critical illness cover, a health cash plan, and dental insurance. Our lifestyle benefits include employee pension, share incentive plan, family care, and more. You can access gifts & discounts, including £444 each year to spend on our brands.

We promote diversity and inclusion throughout our business and supply chain. We will assess your application based on your skills, experiences, and achievements.