At a Glance
- Tasks: Be a storyteller and ambassador, creating memorable whisky distillery experiences.
- Company: Join Pernod Ricard, a leading global spirits company with a vibrant culture.
- Benefits: Enjoy private medical insurance, competitive holidays, discounts, and a fun office environment.
- Other info: Fixed-term role from June to October, with excellent career growth opportunities.
- Why this job: Make an impact by sharing your passion for whisky with visitors from around the world.
- Qualifications: Self-motivated, team player with great communication skills and cash handling knowledge.
The predicted salary is between 30000 - 40000 £ per year.
Be part of something big. We are Pernod Ricard, a leading company in the global spirits industry with over 19,000 employees globally. We own 16 of the world’s top 100 Spirits Brands and hold one of the most prestigious and comprehensive brand portfolios in the industry with 240 premium brands available in over 160 countries.
This position sits in our Chivas Brothers business. At Chivas Brothers, our 1,600-strong team across 27 sites is committed to upholding the heritage of Scotch and ensuring its sustainable future, as well as opening it up to new audiences across the globe.
Your unique contribution:
- The role of a Brand Home Host is to be a storyteller and an ambassador of the whisky distillery.
- As a host you will create a memorable and enjoyable experience that guests will part with and share with friends; creating lifelong and committed consumers to the brand.
- The host role will include delivering exceptional customer service through conducting distillery tours, tastings, ticket, and bottle sales whilst providing guidance in the shop.
- Actively working to direct the vision and implementation of the brand, promoting brand advocacy to trade and public visitors.
It is an essential requirement you have your own accommodation within commutable distance to your assigned place of work; The Glenlivet Distillery. Note these are fixed term contract roles lasting 3-5 months.
Who you’ll be working with:
- Internally, you’ll work with Scotland and Prestige Brand Home Teams, Global Brand Ambassadors, the Visits Coordinator, the Distillery, Warehousing and Engineering teams, Blending and Marketing teams and H&S advisors.
- Externally, your contacts will be our visitors, trade guests including HNWI, tour operators/guides and drivers, local business partners, suppliers and contractors.
Your blend of talent:
- Are able to work on your own initiative, are self-motivated and have a flexible approach to work.
- Have the ability to work within a team to promote the interests of the Company brands and deliver an exceptional guest experience.
- Have good working knowledge of Company brands and strategic markets.
- Have knowledge of cash handling procedures.
- Have exceptional communication and interpersonal skills.
- Are able to work unsociable hours, including weekends.
Our mix of benefits:
- For your health, we offer private medical insurance, income protection and a comprehensive Employee Assistance Programme.
- Our lifestyle benefits include competitive annual holiday entitlement, your employee pension, share incentive plan, season ticket loans, payroll giving and more!
- You can access lots of gifts & discounts, including an allowance each year to spend on our brands in our staff shop and employee discounts from a range of high street retailers.
We’re committed to diversity and inclusion. People are at the heart of everything we do at Pernod Ricard and are the foundation of our collective spirit as ‘Créateurs de Convivialité’. We promote diversity and inclusion throughout our business and supply chain.
Responsible drinking: As ‘Créateurs de convivialité’, we want to turn social interactions into genuine and friendly experiences of sharing and wellbeing.
Brand Home Host: Whisky Distillery Tours & Tastings in Aberlour employer: Pernod Ricard España SA
Pernod Ricard is an exceptional employer, offering a vibrant work culture at The Glenlivet Distillery in the heart of Speyside, Scotland. As a Brand Home Host, you will not only engage with visitors from around the globe but also enjoy a range of benefits including private medical insurance, competitive holiday entitlement, and a strong commitment to employee wellbeing and development. With a focus on conviviality and inclusivity, Pernod Ricard fosters an environment where you can thrive, connect, and contribute to the legacy of some of the world's most prestigious spirits brands.
StudySmarter Expert Advice🤫
We think this is how you could land Brand Home Host: Whisky Distillery Tours & Tastings in Aberlour
✨Tip Number 1
Get to know the company inside out! Research Pernod Ricard and their brands like The Glenlivet. This way, when you chat with them, you can drop some knowledge bombs that show you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Practice your storytelling skills. As a Brand Home Host, you'll need to engage visitors with captivating tales about whisky. Try rehearsing your stories with friends or family to get comfortable.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Pernod Ricard family. Don’t forget to highlight your customer service experience!
We think you need these skills to ace Brand Home Host: Whisky Distillery Tours & Tastings in Aberlour
Some tips for your application 🫡
Craft a Compelling CV:Your CV is your first impression, so make it count! Highlight your relevant experience and skills that align with the Brand Home Host role. Keep it clear and concise, and don’t forget to tailor it to showcase your passion for whisky and customer service.
Write a Personalised Cover Letter:This is your chance to shine! Use your cover letter to tell us why you’re the perfect fit for the role. Share your enthusiasm for storytelling and how you can create memorable experiences for our guests at The Glenlivet Distillery.
Show Off Your Communication Skills:As a Brand Home Host, exceptional communication is key. Make sure your application reflects your ability to engage and connect with people. Use a friendly tone and be yourself – we want to see your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Pernod Ricard España SA
✨Know Your Whisky
Familiarise yourself with the different types of whisky, especially those produced by Pernod Ricard. Be ready to discuss the unique characteristics of The Glenlivet and other brands in their portfolio. This knowledge will help you connect with guests and showcase your passion for the product.
✨Master the Art of Storytelling
As a Brand Home Host, storytelling is key. Prepare engaging anecdotes about the distillery's history, the whisky-making process, and the brand's heritage. Practise delivering these stories in a way that captivates your audience and makes their experience memorable.
✨Showcase Your Customer Service Skills
Think of examples from your past experiences where you provided exceptional customer service. Be ready to share these during the interview, highlighting how you handled challenging situations and ensured guests left with a smile. This role is all about creating positive experiences!
✨Embrace Flexibility and Teamwork
Demonstrate your ability to work both independently and as part of a team. Share instances where you've adapted to changing circumstances or collaborated effectively with others. This will show that you're not only self-motivated but also a great fit for the dynamic environment at the distillery.
