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- Tasks: Engage with customers, process orders, and promote packaging products.
- Company: Dynamic logistics company focused on customer relationships.
- Benefits: Competitive salary, bonuses, pension, and career progression opportunities.
- Why this job: Join a vibrant team and make a real impact in customer engagement.
- Qualifications: Strong communication skills and a willingness to learn.
- Other info: Enjoy a supportive environment with opportunities for professional development.
The predicted salary is between 21600 - 36000 £ per year.
Responsibilities Conduct informal and formal needs assessments to recommend appropriate packaging products tailored to each customer.Gather and document customer information, purchases, and reactions to products for accurate insights.Customer Engagement & Relationship Building Develop a rapport with customers, demonstrating a friendly and helpful manner to ensure they feel at ease.Answer customers\’ questions about products and keep them informed about new offerings.Actively listen to customer needs to drive repeat sales and upsell opportunities.Foster positive working relationships with sales and customer service team members.Take incoming sales calls and make daily outbound calls to existing and new customers.Conduct mailshots and send mailers to existing or new customers to promote products and services.Manage accounts handed over by senior management and support rejuvenation of business opportunities.Order Processing & Follow-Up Process orders efficiently via phone and email.Follow up and chase sample requests to ensure timely delivery.Professional Development & Compliance Participate in training and professional development programs to apply new skills effectively.Maintain a neat and professional appearance to represent the company\’s brand positively.Operational Excellence Meet set weekly targets and ensure consistent performance in sales activities.Operate the Live Chat System to assist and engage customers.Be comfortable working independently and making minor decisions without direct supervision.Essential Qualifications Strong commercial acumen and analytical skillsKnowledge of food packaging would be a benefit but not essentialAbility to work independently and communicate effectively with excellent interpersonal skillsWork as part of a teamWillingness to travel as needed at exhibitions/trade shows and customer site visits across the UK (Valid UK Driving License required)Benefits Company pensionAnnual bonus based on performanceMonthly sales target bonusOpportunity for career progression20 days annual leave plus bank holidays, with additional holiday for 5 years+Free parkingCompetitive salaryEngagement in charity fundraisingApply Now First nameLast nameEmailPhone numberUpload your CV (Allowed files: .pdf, .doc, .docx; Max file size: 10MB)
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Freight and Logistics employer: Permstop Ltd
Contact Detail:
Permstop Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight and Logistics
✨Tip Number 1
Get to know the company inside out before your interview. Research their products, values, and recent news. This way, you can tailor your conversation to show how you fit into their culture and can contribute to their goals.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills align with the role of Freight and Logistics. Highlight your customer engagement experience and how you can build relationships that drive sales.
✨Tip Number 3
Don’t just wait for the phone to ring; be proactive! Reach out to potential employers through our website and express your interest. A friendly follow-up can make a big difference in keeping you top of mind.
✨Tip Number 4
Showcase your ability to work independently and as part of a team. Share examples from your past experiences where you’ve successfully managed tasks on your own while also collaborating effectively with others.
We think you need these skills to ace Freight and Logistics
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Freight and Logistics role. Highlight any customer engagement or sales experience you have, as this will show us you're a great fit for building relationships with our customers.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background aligns with our needs. Don’t forget to mention any relevant experience in logistics or packaging!
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your application showcases your communication skills. Whether it's through your writing style or examples of past interactions, we want to see how you engage with others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Permstop Ltd
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the packaging products relevant to the role. Research the company’s offerings and think about how they can meet customer needs. This will help you answer questions confidently and show that you’re genuinely interested in the position.
✨Showcase Your Customer Engagement Skills
Prepare examples of how you've built rapport with customers in the past. Think about specific situations where you actively listened to their needs and how that led to repeat sales or upselling opportunities. This will demonstrate your ability to engage effectively with clients.
✨Demonstrate Your Team Spirit
Since teamwork is key in this role, be ready to discuss how you’ve collaborated with others in previous jobs. Share stories that highlight your interpersonal skills and how you’ve contributed to a positive working environment. This will show that you can work well with both sales and customer service teams.
✨Be Ready for Operational Questions
Expect questions about order processing and follow-up procedures. Brush up on how you would handle incoming sales calls and manage accounts. Being able to articulate your approach to these tasks will show that you’re prepared to meet the operational excellence expected in the role.
