The Learning & Development Manager will be responsible for creating, delivering and continuously improving the learning, leadership and performance development strategy across Permanently Unique Group. This role will partner closely with operational and support teams to build a high-performance culture, ensuring every team member has the skills, knowledge and behaviours required to deliver exceptional guest experiences while supporting the Group's commercial objectives. Design and implement a Group-wide Learning & Development strategy aligned to business objectives and growth plans. Create clear development pathways for all positions across front-of-house, back-of-house and support office teams. Lead management and leadership development programmes to build a strong internal talent pipeline. Be accountable for succession planning and identify high-potential individuals across the Group. Coach and support operational leaders in delivering effective training and performance development. Drive employee engagement through learning initiatives that promote growth, recognition and career progression. Proven experience in a Learning & Development, within hospitality, leisure or luxury service environments. Experience designing and delivering leadership, management and operational training programmes. Excellent facilitation, coaching and stakeholder management skills. Strong project management and organisational capabilities. Experience with learning management systems and digital learning platforms. Data-driven approach with the ability to measure and demonstrate learning impact. Role requires regular travel across all our sites
Part Time Learning and Development Manager in City of London employer: Permanently Unique Group
Permanently Unique Group is an exceptional employer that prioritises the growth and development of its team members, offering a dynamic work culture where learning and performance are at the forefront. With a commitment to creating clear development pathways and leadership programmes, employees are empowered to reach their full potential while contributing to a high-performance culture that enhances guest experiences. Located in a vibrant area, the company provides unique opportunities for career progression and engagement through innovative learning initiatives.
