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- Tasks: Provide on-call warranty support and diagnose technical issues on-site.
- Company: Join a dynamic team focused on quality and continuous improvement.
- Benefits: Competitive salary, travel opportunities, and hands-on experience.
- Why this job: Make a real difference by solving urgent client problems across the UK and Europe.
- Qualifications: Experience in engineering or maintenance with strong problem-solving skills.
- Other info: Enjoy a flexible work environment with opportunities for personal growth.
Futures recruitment is looking to appoint a technically capable Aftersales Site Engineer to deliver on-call warranty and aftersales support nationwide. This is a site-based, reactive role focused on responding to urgent client issues, diagnosing faults, carrying out rectification works, and producing detailed technical documentation. When not attending call-outs, the role will support wider site services activities, audits, and planned works.
The successful candidate will be comfortable working independently on customer sites, travelling and operating within strict quality, health and safety, and continuous improvement standards.
Roles and Responsibilities- Provide on-call warranty and aftersales support, responding to urgent and emergency client requests at short notice.
- Attend customer sites to investigate faults, leaks, operational issues and other technical problems.
- Carry out detailed fault diagnosis and implement appropriate rectification and repair works.
- Complete mechanical and component-based repair activities, adjustments and replacements as required.
- Produce clear and accurate technical reports detailing findings, actions taken and recommendations.
- Complete all required documentation including job sheets, fault reports, RAMS, photographs and service records.
- Communicate effectively with customers, internal teams, supervisors and management, providing timely updates.
- Participate in an on-call rota to support out-of-hours and emergency call-outs.
- Travel extensively across the UK and Europe to support reactive site work.
- Work independently on site in line with lone-working procedures and company policies.
- Support wider Site Services activities when not attending call-outs, including planned works, audits, SOP preparation and shop-floor support.
- Assist with general site duties and ad-hoc technical tasks as required.
- Carry out quality checks, health & safety audits and site inspections.
- Actively contribute to Continuous Improvement, Quality and Health & Safety initiatives.
- Undertake any other reasonable duties as requested by Management or Supervisors.
- Proven experience in a site-based engineering, service or maintenance role.
- Strong fault-finding, diagnostic and problem-solving skills.
- Hands-on experience carrying out mechanical or technical rectification works.
- Ability to work independently and manage workload in a reactive, time-critical environment.
- Comfortable working on customer sites and dealing directly with clients.
- Strong written and verbal communication skills, with the ability to produce detailed technical reports.
- Good understanding of health & safety requirements and safe systems of work.
- Flexible approach to working hours, including on-call and emergency response.
Aftersales Site Engineer in Wakefield employer: PERMANENT FUTURES LIMITED
Contact Detail:
PERMANENT FUTURES LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Site Engineer in Wakefield
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field and let them know you're on the hunt for an Aftersales Site Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those tricky interview questions! Brush up on your fault diagnosis and rectification skills, as well as your ability to communicate technical issues clearly. Practising with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Show off your problem-solving prowess! During interviews, share specific examples of how you've tackled urgent client issues in the past. This will demonstrate your hands-on experience and ability to work independently under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Aftersales Site Engineer in Wakefield
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, take a good look at the job description. We want to see that you understand the role and its responsibilities, so make sure you highlight relevant experience in your application.
Show Off Your Technical Skills: As an Aftersales Site Engineer, your technical skills are key! Be sure to include specific examples of your fault-finding and diagnostic abilities in your written application. We love seeing how you've tackled challenges in the past.
Keep It Clear and Concise: When writing your application, clarity is crucial. Use straightforward language and structure your thoughts logically. We appreciate a well-organised application that makes it easy for us to see your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at PERMANENT FUTURES LIMITED
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to fault diagnosis and mechanical repairs. Be ready to discuss specific examples from your past experiences where you've successfully resolved issues, as this will show your problem-solving skills in action.
✨Show Off Your Communication Skills
Since you'll be dealing directly with clients, it's crucial to demonstrate your ability to communicate effectively. Prepare to explain how you've kept clients updated during previous projects or how you've documented your findings in clear, concise reports.
✨Understand the Role's Requirements
Take the time to thoroughly read the job description and understand the responsibilities involved. Be prepared to discuss how your experience aligns with the role, especially regarding working independently and managing urgent client requests.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling an emergency call-out or diagnosing a complex fault. Think through your approach to these scenarios beforehand, so you can showcase your critical thinking and decision-making skills during the interview.
