Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead operational excellence and drive continuous improvement across the organisation.
- Company: Futures recruitment, a dynamic company focused on quality and innovation.
- Benefits: Competitive salary, leadership opportunities, and a chance to shape company culture.
- Why this job: Make a real impact by enhancing operational effectiveness and driving innovation.
- Qualifications: Significant senior operational leadership experience and expertise in Lean methodologies.
- Other info: Join a collaborative team with a focus on quality and safety across international sites.
Futures recruitment are looking to appoint a Head of Operations who will be responsible for leading operational excellence across the organisation, implementing a culture of quality, H&S, and innovation. This role ensures that all products, services, and processes consistently meet the highest standards while driving continuous improvement at scale.
Roles & Responsibilities
- Use data, KPIs, and operational insight to make evidence-based strategic decisions that demonstrably improve performance, efficiency, cost, and customer outcomes.
- Drive cross-functional collaboration to improve end-to-end operational effectiveness and scalability.
- Act as a visible operational leader across international sites, providing direction, coaching, and challenge where required.
- Own and embed a culture of quality, compliance, safety, and continuous improvement across all operational functions and geographies.
- Ensure operational processes, products, and services consistently meet or exceed internal standards, regulatory requirements, and customer expectations.
- Lead the design and execution of Lean, Six Sigma, and continuous improvement frameworks, ensuring they are deeply embedded in day-to-day operations.
- Identify and implement innovative ways of working, technology, and process improvements that enhance operational resilience and future readiness.
- Ensure robust governance, risk management, and compliance practices are in place and consistently applied across the group.
Experience & Background
- Significant senior operational leadership experience within complex, multi-site or international organisations.
- A long, demonstrable history of applying Lean and continuous improvement tools to deliver measurable, sustained improvements.
- Proven track record of using data-driven decision making to influence strategy and improve operational outcomes.
- Experience operating in regulated, quality-critical, or safety-focused environments.
Head of Operations employer: PERMANENT FUTURES LIMITED
Contact Detail:
PERMANENT FUTURES LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Head of Operations role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company’s operational strategies and recent projects. This will help us tailor our responses and show that we’re genuinely interested in how we can contribute to their culture of quality and continuous improvement.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how we've used data-driven decision making or Lean methodologies to drive improvements in past roles. This will demonstrate our expertise and fit for the position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Head of Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Head of Operations role. Highlight your experience in operational leadership, Lean methodologies, and data-driven decision-making. We want to see how your background aligns with our mission for operational excellence!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about leading operational excellence and how you can drive continuous improvement. Be sure to mention specific examples from your past that demonstrate your skills and achievements.
Showcase Your Data Skills: Since this role involves making evidence-based decisions, don’t forget to highlight your experience with KPIs and data analysis. We love seeing how you've used data to improve performance and efficiency in previous roles!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at PERMANENT FUTURES LIMITED
✨Know Your Numbers
As a Head of Operations, you'll need to demonstrate your ability to use data and KPIs effectively. Brush up on relevant metrics and be ready to discuss how you've used them in past roles to drive performance improvements.
✨Showcase Your Leadership Style
This role requires strong leadership across international sites. Prepare examples that highlight your coaching and mentoring skills, and how you've fostered a culture of quality and continuous improvement in previous positions.
✨Emphasise Cross-Functional Collaboration
Operational effectiveness relies heavily on teamwork. Be prepared to share specific instances where you've successfully driven collaboration between different departments to achieve common goals.
✨Innovate and Adapt
The job calls for innovative thinking and process improvements. Think of examples where you've implemented new technologies or methodologies, like Lean or Six Sigma, and how they enhanced operational resilience.
