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- Tasks: Support and improve hybrid cloud platforms while tackling complex operational challenges.
- Company: Join Permaconn, a global leader in critical communications and connectivity solutions.
- Benefits: Competitive salary, hands-on experience, and opportunities for professional growth.
- Other info: Dynamic Manchester-based role with exposure to cutting-edge technologies.
- Why this job: Make a real impact on mission-critical platforms and shape the future of cloud architecture.
- Qualifications: 5+ years in cloud infrastructure, strong skills in AWS, Azure, and automation.
The predicted salary is between 50000 - 65000 £ per year.
About Permaconn: Permaconn is a global leader in critical communications, providing reliable and secure signalling and connectivity solutions across the security, fire and IoT sectors. Our solutions are widely used across residential, commercial, and retail markets in Australia, New Zealand, UK & Ireland. We are known for reliability and comprehensive management capabilities.
Role Overview: We are seeking an experienced Cloud Operations Engineer to support, operate, and continuously improve our hybrid cloud, mission critical platforms. This role acts as a Level 2/3 escalation point for complex infrastructure, platform, and connectivity issues, working closely with Support, Engineering, and Product teams. The Cloud Ops Engineer is responsible for the reliability, availability, performance, and security of production environments spanning public cloud (AWS and Azure) and integrated on premise systems. The role focuses on operating and evolving hybrid cloud architectures, while driving automation, infrastructure standardisation, and modernisation initiatives within high availability, compliance driven systems. This is a hands-on role suited to someone with strong experience across hybrid cloud infrastructure, networking, Windows and Linux systems, automation, and monitoring, who is comfortable owning complex operational challenges end‑to-end.
Key Responsibilities:
- Hybrid Cloud Infrastructure Operations: Operate and maintain hybrid cloud environments across AWS, Azure, and on premise integrations, ensuring high availability, performance, and security. Provision, configure, and manage cloud and hybrid resources including compute, storage, networking, load balancing, identity, and database services. Support secure connectivity between cloud platforms, on premise systems, and edge or customer managed environments.
- Incident Management & Escalation: Act as Level 2/3 escalation for complex hybrid infrastructure and platform incidents. Diagnose issues across application, operating system, database, network, and connectivity layers. Lead root cause analysis and partner with engineering teams to implement preventative improvements.
- Reliability, Monitoring & Maintenance: Design, implement, and maintain monitoring, alerting, and logging across hybrid environments to proactively identify issues. Perform patching, upgrades, and scheduled maintenance across cloud and on premise components with minimal service disruption. Support disaster recovery planning, testing, and execution, including hybrid DR strategies and RTO/RPO alignment.
- Infrastructure as Code & Automation: Build and maintain hybrid cloud infrastructure using Infrastructure as Code (Terraform or equivalent). Develop automation using PowerShell and Python to reduce manual effort and configuration drift. Contribute to CI/CD pipelines supporting infrastructure, platform, and application deployments.
- Networking & Connectivity: Troubleshoot complex networking issues including DNS, routing, firewalls, NAT, VPNs, and secure site to site connectivity. Work directly with internal teams and customer IT departments to resolve hybrid connectivity and integration issues.
- Platform Improvement & Documentation: Maintain operational runbooks, hybrid architecture diagrams, and support documentation. Identify opportunities to improve platform resilience, scalability, and operational efficiency. Contribute to hybrid cloud standards, patterns, and operational best practices.
Required Skills & Experience:
- Experience & Education: Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience. Minimum of 5 years’ experience operating and supporting cloud or hybrid cloud infrastructure in production environments.
- Cloud & Hybrid Infrastructure: Strong hands on experience with AWS (EC2, VPC, ALB, IAM, RDS, S3, monitoring services). Working knowledge of Azure services and hybrid cloud architectures. Proven experience supporting high availability, SLA driven hybrid platforms.
- Operating Systems & Platforms: Strong administration and troubleshooting experience with Windows Server. Working knowledge of Linux (Ubuntu and/or RHEL). Ability to troubleshoot database backed systems (SQL Server or equivalent).
- Automation & IaC: PowerShell proficiency for operational automation. Experience using Terraform or similar Infrastructure as Code tooling. Scripting experience with Python is highly regarded.
- Networking & Security: Strong understanding of TCP/IP, DNS, routing, firewalls, NAT, and VPNs. Experience operating secure hybrid cloud environments using IAM, RBAC, and encryption. Comfortable working in compliance and availability focused environments.
Desirable Experience:
- Containerised platforms (Docker, Kubernetes) within hybrid environments.
- CI/CD tooling such as Azure DevOps or GitHub Actions.
- Monitoring platforms such as CloudWatch, Azure Monitor, Prometheus, or Grafana.
- Supporting AI, data intensive, GPU enabled, or edge integrated workloads.
- Experience with multiregional and geographically distributed hybrid systems.
What We Offer: A critical role supporting and evolving hybrid cloud, mission critical platforms. Exposure to modern cloud, automation, and reliability engineering practices. Manchester based role with direct influence over platform stability and evolution. Opportunity to shape hybrid cloud architecture and operational standards.
Cloud Operations Engineer in Manchester employer: Permaconn
Contact Detail:
Permaconn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud Operations Engineer in Manchester
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend meetups, webinars, or even just chat with folks on LinkedIn. You never know who might have a lead on your dream Cloud Operations Engineer role!
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects, especially those involving AWS, Azure, or automation scripts. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to hybrid cloud infrastructure and incident management. Practice explaining your thought process when troubleshooting complex issues – it’s all about demonstrating your problem-solving skills!
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, it shows you’re genuinely interested in joining our team at Permaconn, which can give you an edge in the hiring process.
We think you need these skills to ace Cloud Operations Engineer in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Cloud Operations Engineer role. Highlight your experience with AWS, Azure, and hybrid cloud environments. We want to see how your skills match what we're looking for!
Show Off Your Skills: In your cover letter, don’t just list your skills—show us how you've used them in real-world scenarios. Talk about specific projects or challenges you've tackled that relate to the responsibilities of this role.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Permaconn
✨Know Your Cloud Inside Out
Make sure you brush up on your knowledge of AWS and Azure services, especially the ones mentioned in the job description like EC2, VPC, and IAM. Be ready to discuss how you've used these services in past roles and any challenges you've faced.
✨Showcase Your Troubleshooting Skills
Prepare to share specific examples of complex incidents you've resolved, particularly those involving hybrid cloud environments. Highlight your approach to diagnosing issues across different layers, and how you collaborated with teams to implement solutions.
✨Demonstrate Automation Know-How
Since automation is key for this role, be ready to talk about your experience with Infrastructure as Code tools like Terraform and scripting languages like PowerShell or Python. Bring examples of how you've reduced manual effort through automation in previous positions.
✨Emphasise Reliability and Security
Discuss your understanding of maintaining high availability and security in cloud environments. Be prepared to explain your experience with disaster recovery planning and how you've ensured compliance in past projects.