At a Glance
- Tasks: Provide top-notch customer service and support the sales team with orders and enquiries.
- Company: Join a successful branch in a dynamic environment focused on teamwork.
- Benefits: Competitive salary, supportive team culture, and opportunities for growth.
- Other info: Training provided for software; perfect for those eager to learn and grow.
- Why this job: Be the go-to person for customers and make a real difference in sales.
- Qualifications: Strong communication skills and a proactive attitude are essential.
The predicted salary is between 33000 - 33000 € per year.
Location: South East (Head Office), Enfield (EN3 7SX)
Hours: Monday - Friday 7:30am - 5.30pm (1 hour lunch break). Alternate Saturdays 8.00am - 12.00pm
We have a great opportunity for an individual with the ability to deliver fantastic customer service to join our highly successful branch as an Internal Sales Support, where you will build relationships with our customers and the internal sales team.
Duties and Responsibilities:
- Handle inbound telephone calls and emailed enquiries from customers.
- Provide quotations and process orders, with the use of Microsoft Office and Sage.
- Understand customer needs and requirements.
- Work with teams across the business, managing your time to ensure deadlines are met.
- Other administrative tasks as required by business need.
Essential Skills and Qualities:
- Good communication skills for both internal and external stakeholders.
- Excellent customer service skills with a proactive, helpful approach.
- Basic proficiency in Microsoft Office.
- Excellent organisational skills and the ability to prioritise and meet deadlines.
- Ability to react quickly to ever changing demands.
- Self-motivated person with a positive attitude, as well as a team player.
Desired Skills and Qualities:
- Previous Experience working in a busy sales office for a builder’s merchant, plant hire company, hire shop or distributor.
- Good knowledge of contractors tools, Personal Protective Equipment (PPE), road safety signs, electrical equipment, catering supplies and janitorial products.
- Experience using Sage Accounting Software or the ability to learn new systems (training on Sage would be given).
Sales Administrator employer: Perm Recruitment Ltd
Join our dynamic team in Enfield as a Sales Administrator, where we prioritise a supportive work culture that fosters personal and professional growth. With competitive pay and a commitment to excellent customer service, we offer comprehensive training and development opportunities, ensuring you thrive in your role while enjoying a collaborative environment. Our location in the South East provides easy access to local amenities, making it an ideal place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you get that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your communication skills! Since this role is all about building relationships, try role-playing common customer scenarios with a friend. It’ll help you feel more confident when handling those inbound calls and emails.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. They can give you insider tips on the company culture and what it takes to succeed in the Internal Sales Support role.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. Plus, it shows us you’re serious about joining our team. Make sure to highlight your customer service experience and any relevant skills in your application!
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to help customers in the past, so share specific examples that demonstrate your proactive and helpful approach.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention your experience with Microsoft Office and any relevant sales office roles to show us you’re the perfect fit for our Internal Sales Support position.
Be Organised and Clear:When writing your application, keep it organised and clear. Use bullet points where necessary and make sure your key skills stand out. We appreciate a well-structured application that makes it easy for us to see why you’d be great for the role.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all the necessary documents in one go. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Perm Recruitment Ltd
✨Know Your Stuff
Before the interview, make sure you brush up on the products and services relevant to the role. Familiarise yourself with contractors' tools, PPE, and other supplies mentioned in the job description. This will show that you're genuinely interested and ready to engage with customers.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice your communication skills. Think about how you would handle common customer queries or complaints. Be prepared to demonstrate your proactive and helpful approach during the interview.
✨Get Organised
With the need to manage multiple tasks and deadlines, showcase your organisational skills. Bring examples of how you've successfully prioritised tasks in previous roles. You might even want to prepare a simple plan or list to illustrate your time management abilities.
✨Be a Team Player
This position requires collaboration with various teams, so be ready to discuss your experience working in a team environment. Share specific examples of how you've contributed to team success and how you adapt to changing demands. A positive attitude goes a long way!
