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- Tasks: Support sales and customer service while managing operational tasks and reporting.
- Company: Join a growing family business focused on sustainability and service excellence.
- Benefits: Enjoy a competitive salary, bonuses, and long-term career development opportunities.
- Why this job: Be part of a supportive team driving business growth and making a positive impact.
- Qualifications: Experience in sales support or administration, with advanced Excel skills required.
- Other info: Full training provided to enhance your industry knowledge and technical skills.
The predicted salary is between 24000 - 42000 £ per year.
Full Time - Permanent - Office base - Monday to Friday or 8.30am to 5pm or 8am to 4.30pm. £30,000 per annum + Bonuses + other Company Perks.
Position: Internal Sales / Business Support Assistant
Reports To: General Manager
Role Overview: We seek a highly organised and proactive Internal Sales / Business Support Assistant to support the General Manager and Directors in driving our Business Development Improvement Plan forward. This key role provides essential support across internal sales, business reporting, operational tasks, and customer service, ensuring smooth day-to-day business operations and excellent client engagement.
Key Responsibilities:
- Client Advisory, Sales, & Customer Support: Handle customer inquiries supporting the business with day-to-day sales inquiries and service requests. Manage skip permit applications with local authorities as part of advising and arranging waste management services for clients. Maintain and update the CRM system with accurate customer information relating to a range of company documentation, including waste transfer notes, recycling reports, and account details. Issue monthly waste recycling data to clients as part of environmental reporting and compliance requirements. Proactively contact potential new clients, following up on leads and identifying new opportunities. Support the preparation of proposals and contract documents.
- Business & Operational Support: Produce and maintain a suite of advanced Excel reports for Directors and management, including monthly KPI reports covering sales activity and operational performance. Provide day-to-day support to the General Manager and Directors, assisting with project tasks, strategic follow-ups, and improvement initiatives. Order and manage office and operational supplies to ensure smooth business operations. Assist in creating, updating, and distributing training manuals and internal procedure documents.
Requirements:
- Experience in business support, internal sales, or an analytical administrative role (preferably within waste management, construction, or logistics).
- Advanced Excel skills, including dashboards, pivot tables, and data analysis.
- High level of attention to detail and accuracy.
- Excellent verbal and written communication skills, with confidence in engaging with clients, suppliers, and authorities.
- Strong organisational skills and ability to manage multiple tasks simultaneously.
- Competency with Microsoft Office (Excel, Word, Outlook) and CRM systems.
Benefits:
- Competitive salary with performance-related bonuses.
- Long-term career development within a successful and growing family business.
- Full training and support to develop industry knowledge and technical skills.
- Hands-on involvement in the company’s growth and continuous improvement strategy.
- Supportive team culture focused on sustainability and service excellence.
Internal Sales/Business Support Assistant employer: Perm Recruitment Ltd
Contact Detail:
Perm Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales/Business Support Assistant
✨Tip Number 1
Familiarise yourself with the waste management industry and current trends. Understanding the specific challenges and opportunities in this sector will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your Excel skills, especially advanced functions like pivot tables and dashboards. Being able to showcase your proficiency in data analysis can set you apart from other candidates, as this is a key requirement for the position.
✨Tip Number 3
Prepare to discuss your experience in customer service and sales support. Think of specific examples where you've successfully handled client inquiries or contributed to business development, as these will be crucial in demonstrating your fit for the role.
✨Tip Number 4
Network with professionals in the waste management and logistics sectors. Engaging with industry contacts can provide valuable insights and potentially lead to referrals, increasing your chances of landing the job with us.
We think you need these skills to ace Internal Sales/Business Support Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business support and internal sales. Emphasise your advanced Excel skills and any previous roles that involved customer service or operational tasks.
Craft a Compelling Cover Letter: Write a cover letter that showcases your organisational skills and attention to detail. Mention specific examples of how you've successfully managed multiple tasks or improved processes in past roles.
Highlight Relevant Skills: In your application, clearly outline your proficiency with Microsoft Office and CRM systems. Provide examples of how you've used these tools to enhance business operations or client engagement.
Show Enthusiasm for the Role: Express your passion for supporting business development and sustainability in your application. Companies appreciate candidates who align with their values and demonstrate a proactive approach to their work.
How to prepare for a job interview at Perm Recruitment Ltd
✨Showcase Your Organisational Skills
As an Internal Sales/Business Support Assistant, you'll need to demonstrate your ability to manage multiple tasks. Prepare examples from your past experiences where you successfully organised projects or handled various responsibilities simultaneously.
✨Highlight Your Excel Expertise
Since advanced Excel skills are crucial for this role, be ready to discuss your experience with dashboards, pivot tables, and data analysis. If possible, bring along examples of reports you've created to showcase your proficiency.
✨Prepare for Client Interaction Scenarios
Given the client advisory aspect of the role, think about how you would handle customer inquiries or service requests. Practise articulating your approach to resolving issues and providing excellent customer service.
✨Demonstrate Your Proactivity
The job requires a proactive approach to identifying new opportunities. Be prepared to discuss how you've taken initiative in previous roles, whether it was following up on leads or suggesting improvements to processes.
