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- Tasks: As a Housing Administrator, you'll handle calls, manage repairs, and support tenants and landlords.
- Company: Join a dedicated team at our Chingford call centre, focused on housing solutions.
- Benefits: Enjoy a competitive salary and a supportive office environment, Monday to Friday.
- Why this job: Make a real impact in the community while developing your communication and organisational skills.
- Qualifications: Strong communication skills and Microsoft IT knowledge are essential; experience in housing is a plus.
- Other info: This role is fully office-based, perfect for those who thrive in a collaborative setting.
The predicted salary is between 21500 - 28000 £ per year.
Housing officer role Monday to Friday fully office based in E4 Chingford.
Salary range £25-28,000 per annum subject to experience.
Main duties include:
- Answering calls from tenants, landlords and local authorities
- Raising jobs for maintenance repairs
- Informing landlords of maintenance repairs
- Instructing contractors for jobs
- Answering general queries from the local authorities regarding tenants
- Responding to emails from tenants, landlords and local authorities
- Logging completed job sheets
- Approving invoices for instructed works
General knowledge required for repairs. Must have excellent communication and organisational skills and knowledge of using Microsoft IT packages.
Housing Administrator employer: Perm Recruitment Ltd
Contact Detail:
Perm Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Administrator
✨Tip Number 1
Familiarise yourself with the housing sector and current issues affecting tenants and landlords. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your understanding of the role.
✨Tip Number 2
Practice your communication skills by role-playing common scenarios you might encounter as a Housing Administrator. This could include handling tenant queries or coordinating with contractors, which will prepare you for real-life situations.
✨Tip Number 3
Get comfortable with Microsoft IT packages, especially Excel and Outlook, as these are essential for logging job sheets and managing communications. Consider taking a quick online course to brush up on these skills if needed.
✨Tip Number 4
Network with professionals in the housing sector through LinkedIn or local events. Building connections can provide valuable insights into the role and may even lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Housing Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Housing Administrator position. Tailor your application to highlight your relevant experience in handling calls, managing maintenance requests, and communicating effectively with various stakeholders.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in housing administration or similar roles. Emphasise your organisational skills, communication abilities, and familiarity with Microsoft IT packages, as these are crucial for the role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and explain why you are a good fit. Mention specific examples from your past work that demonstrate your ability to manage tenant queries, coordinate repairs, and liaise with landlords and local authorities.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Perm Recruitment Ltd
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Housing Administrator. Familiarise yourself with the tasks mentioned in the job description, such as handling calls from tenants and landlords, and managing maintenance requests.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated in previous positions. Be ready to demonstrate your ability to handle queries from various stakeholders.
✨Demonstrate Organisational Skills
Highlight your organisational abilities by discussing how you manage multiple tasks or projects simultaneously. You might want to share specific tools or methods you use to stay organised, especially when dealing with maintenance requests and invoices.
✨Familiarity with IT Packages
Brush up on your Microsoft IT skills, as they are essential for this position. Be prepared to discuss your experience with relevant software and how it has helped you in previous roles, particularly in logging job sheets and managing communications.
