At a Glance
- Tasks: Deliver exceptional customer service and support the sales team in a dynamic environment.
- Company: Join a successful branch with a focus on teamwork and customer relationships.
- Benefits: Competitive salary, supportive team culture, and opportunities for growth.
- Other info: Flexible working hours with potential for career advancement.
- Why this job: Be part of a thriving team where your contributions make a real difference.
- Qualifications: Strong communication skills and a proactive attitude are essential.
The predicted salary is between 33000 - 33000 £ per year.
Location: South East (Head Office), Enfield (EN3 7SX)
Hours: Monday - Friday 7:30am - 5.30pm (1 hour lunch break). Alternate Saturdays 8.00am - 12.00pm
We have a great opportunity for an individual with the ability to deliver fantastic customer service to join our highly successful branch as an Internal Sales Support, where you will build relationships with our customers and the internal sales team.
Duties and Responsibilities:
- Handle inbound telephone calls and emailed enquiries from customers.
- Provide quotations and process orders, with the use of Microsoft Office and Sage.
- Understand customer needs and requirements.
- Work with teams across the business, managing your time to ensure deadlines are met.
- Other administrative tasks as required by business need.
Essential Skills and Qualities:
- Good communication skills for both internal and external stakeholders.
- Excellent customer service skills with a proactive, helpful approach.
- Basic proficiency in Microsoft Office.
- Excellent organisational skills and the ability to prioritise and meet deadlines.
- Ability to react quickly to ever changing demands.
- Self-motivated person with a positive attitude, as well as a team player.
Desired Skills and Qualities:
- Previous experience working in a busy sales office for a builders merchant, plant hire company, hire shop or distributor.
- Good knowledge of contractors tools, Personal Protective Equipment (PPE), road safety signs, electrical equipment, catering supplies and janitorial products is an advantage.
- Experience using Sage Accounting Software or the ability to learn new systems (training on Sage would be given).
Internal Sales Supporter in London employer: PERM RECRUITMENT LIMITED
Join our dynamic team in Enfield as an Internal Sales Supporter, where we prioritise a supportive work culture that fosters personal and professional growth. With competitive pay and opportunities for training in essential software like Sage, we empower our employees to excel while delivering exceptional customer service. Enjoy a collaborative environment that values your contributions and encourages a proactive approach to meeting customer needs.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Supporter in London
✨Tip Number 1
Get to know the company! Research their values, products, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since this role is all about delivering fantastic customer service, make sure you can articulate your thoughts clearly and confidently during interviews or phone calls.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to take that next step.
We think you need these skills to ace Internal Sales Supporter in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Internal Sales Support role. Highlight your customer service experience and any relevant skills, like using Microsoft Office or Sage. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've delivered fantastic customer service in the past. We love a good story!
Show Off Your Organisational Skills:Since this role requires excellent organisational skills, mention any experiences where you successfully managed multiple tasks or deadlines. We appreciate a self-motivated person who can juggle responsibilities with ease!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at PERM RECRUITMENT LIMITED
✨Know Your Stuff
Before the interview, make sure you understand the company and its products. Familiarise yourself with the types of tools and equipment they sell, as well as the basics of Sage Accounting Software. This will show that you're genuinely interested and ready to hit the ground running.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've delivered excellent customer service. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This is key for the Internal Sales Support role, so make it count!
✨Practice Your Communication
Since good communication is essential, practice how you articulate your thoughts. You might want to do mock interviews with friends or family. Focus on being clear and concise, especially when discussing how you would handle customer inquiries or work with the sales team.
✨Be Organised and Proactive
Demonstrate your organisational skills by discussing how you prioritise tasks and manage your time effectively. Share specific strategies you use to stay on top of deadlines, especially in a busy sales environment. A proactive attitude will definitely impress them!
