At a Glance
- Tasks: Deliver exceptional customer service and support the sales team in a dynamic environment.
- Company: Join a successful branch with a focus on teamwork and customer relationships.
- Benefits: Competitive salary, supportive team culture, and opportunities for growth.
- Other info: Flexible working hours with a vibrant office atmosphere.
- Why this job: Be part of a thriving team where your contributions make a real difference.
- Qualifications: Strong communication skills and a proactive attitude are essential.
The predicted salary is between 33000 - 33000 £ per year.
Location: South East (Head Office), Enfield (EN3 7SX)
Hours: Monday - Friday 7:30am - 5.30pm (1 hour lunch break). Alternate Saturdays 8.00am - 12.00pm
We have a great opportunity for an individual with the ability to deliver fantastic customer service to join our highly successful branch as an Internal Sales Support, where you will build relationships with our customers and the internal sales team.
Duties and Responsibilities:
- Handle inbound telephone calls and emailed enquiries from customers.
- Provide quotations and process orders, with the use of Microsoft Office and Sage.
- Understand customer needs and requirements.
- Work with teams across the business, managing your time to ensure deadlines are met.
- Other administrative tasks as required by business need.
Essential Skills and Qualities:
- Good communication skills for both internal and external stakeholders.
- Excellent customer service skills with a proactive, helpful approach.
- Basic proficiency in Microsoft Office.
- Excellent organisational skills and the ability to prioritise and meet deadlines.
- Ability to react quickly to ever changing demands.
- Self-motivated person with a positive attitude, as well as a team player.
Desired Skills and Qualities:
- Previous experience working in a busy sales office for a builders merchant, plant hire company, hire shop or distributor.
- Good knowledge of contractors tools, Personal Protective Equipment (PPE), road safety signs, electrical equipment, catering supplies and janitorial products is an advantage.
- Experience using Sage Accounting Software or the ability to learn new systems (training on Sage would be given).
Internal Sales Supporter in Enfield employer: PERM RECRUITMENT LIMITED
Join our dynamic team in Enfield as an Internal Sales Supporter, where we prioritise a supportive work culture that fosters personal and professional growth. With competitive pay and opportunities for training, including Sage software, we empower our employees to excel in delivering exceptional customer service while enjoying a collaborative environment. Our commitment to employee well-being and development makes us an outstanding employer in the South East.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Supporter in Enfield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills in customer service and teamwork can shine in the Internal Sales Support role.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples where you've successfully managed multiple tasks or deadlines. This will demonstrate your ability to thrive in a busy sales office environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds and show your enthusiasm for the role.
We think you need these skills to ace Internal Sales Supporter in Enfield
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We love candidates who can demonstrate a proactive and helpful approach, so share specific examples of how you've gone above and beyond for customers.
Tailor Your Application:Don’t just send the same application everywhere! Take a moment to tailor your CV and cover letter to reflect the skills and qualities mentioned in the job description. We want to see how you fit into our team!
Be Organised and Clear:When writing your application, keep it organised and clear. Use bullet points where necessary and make sure your contact details are easy to find. We appreciate a well-structured application that shows you can prioritise and meet deadlines.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to see more about what we do at StudySmarter!
How to prepare for a job interview at PERM RECRUITMENT LIMITED
✨Know Your Stuff
Before the interview, make sure you brush up on the products and services relevant to the role. Familiarise yourself with contractors' tools, PPE, and other supplies mentioned in the job description. This will show your potential employer that you're genuinely interested and ready to hit the ground running.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about specific situations where you went above and beyond for a customer or resolved a tricky issue. This will help demonstrate your proactive and helpful approach, which is key for this role.
✨Practice Your Communication
Since good communication skills are essential, practice articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend or family member, focusing on how you would handle inbound calls and emails from customers. This will help you feel more at ease during the actual interview.
✨Be Organised and Ready to Adapt
The ability to manage your time and adapt to changing demands is crucial. Prepare to discuss how you've successfully prioritised tasks in previous roles. Bring a notepad to jot down any important points during the interview, showing that you're organised and ready to take notes on what’s discussed.
