At a Glance
- Tasks: Lead the restaurant team and ensure exceptional guest experiences daily.
- Company: Join Perle Hotels, a luxury group focused on modern hotel experiences in Scotland.
- Benefits: Enjoy a £30,000 salary, tips, employee discounts, and subsidized accommodation.
- Why this job: Work in a stunning location with a passionate team dedicated to guest satisfaction.
- Qualifications: Strong leadership, problem-solving skills, and experience in restaurant management preferred.
- Other info: Permanent contract with 28 days holiday and Time Off in Lieu.
The predicted salary is between 24000 - 42000 £ per year.
Job Description
** Winner of the Kings Award for Enterprise 2024! **
Perle Hotels are delighted to be hiring two experienced and passionate Restaurant Managers in Portree. These roles will be working in two of our three hotels on the Isle of Skye (Marmalade & the Bracken Hide).
You will be running the breakfast service as well as the dinner service in our restaurants (Chargrill & Am Braigh). These are full time and permanent roles working 5 days out of 7, Monday through to Sunday 45 hours a week.
As the Restaurant Manager you will report directly into the Food and Beverage Manager and will lead and manage the restaurant and breakfast team (supervisors & team members). Working closely with the Head Chef and (in Bracken Hide) the Bar Manager, you will be ensuring the delivery of an exceptional food & beverage guest experience, as well as train, recruit and lead the front of house team.
This is a guest-facing position. We are looking for candidates who are passionate about guest service, have strong problem-solving and leadership skills, and take pride in their work. Prior experience with Resdiary, Lightspeed, Trustyou and Rotacloud systems is preferred, but not required.
Whats in it for you?
- An annual salary between £30,000 and £33,000 pending experience and hotel/restaurant.
- Equal share of the 10% service charge & cash tips
- Time off in Lieu (TOIL) on top of your statutory paid annual leave *policy applies
- Free 24 hours Skye Gym membership
- Company Pension
- Refer to a friend Bonus
- Employee Discounts (restaurants group wide & Mara spa in Oban)
- Friends & family discounted hotel rates across the group
- Meals on shift
- Employee Assistance Programme
- Heavily Subsidised Staff Accommodation *Terms and Conditions Apply and as per HMRC rates
**Team members are paid the real living wage
Marmalade Hotel & Chargrill Restaurant
Set majestically in mature gardens, commanding views over the village of Portree, the loch and the Cuillin Mountains you will find Marmalade. A beautiful juxtaposition of the historic Manor House and contemporary architecture, this 4 star hotel welcomes guests who appreciate design details and luxurious comfort. The hotel, only a 5-minute walk away from the centre of Portree, sits up high in a quiet area with breath-taking views of the coastlines. Chargrill restaurant is open to hotel residents and none residents. Chargrill specialises in dishes from the grill and seafood cooked to perfection. Our charming yet contemporary restaurant offers some of the best views in Skye. Each dish is cooked with only the freshest ingredients from local suppliers.
The Bracken Hide Hotel & Am Braigh Restaurant
The Bracken Hide is a four-star resort, which connects guests to the magic of the Island, the stunning land and seascapes and the nature that abounds. The Bracken Hide consists of 27 en-suite cosy Hides, scattered across the landscape, peaceful and private yet everything you need to hand. The Am Braigh restaurant offers the best of Skye produce, cooked elegantly, in a modern setting. The menu highlights the wide variety of produce, seafood and delicacies from the amazing Skye larder.
Where?
Perle Hotels has begun the upgrading of its three hotels on the Isle of Skye.
The island is a pearl; recognised by both Condé Nast as one of the top ten islands in Europe and by Elite Daily as the number 1 least predictable place to visit in your 20s. Recently the island was voted the 4th best island in the world to visit by National Geographic magazine. As a traveller we choose destinations, which soothe the soul. Skye does just that. Skye is not the sun-drenched beaches of the Maldives. It is a rugged, remote retreat from every day life. With space and the ability to find a place for oneself, Skye offers the inspiration for time with your own thoughts. Perle felt this was an ideal environment to provide an authentic experience in a tourist world of clichéd destination hotels. We want to provide the discerning traveller with a sense of having visited Skye and not any other island in the world. We hope we can provide this to you.
Who are we?
Perle Hotels is a small luxury hotel group focussing on a modern hotel experience in Scotland. The hotels have all been lovingly restored and provide a haven of tranquillity in stunning Highland locations. Our hotels are designed to give the best amenities in interiors which reflect the surrounding countryside.
What do you bring to the team?
- Highly developed organisational and communication skills
- Time Management skills
- Critical thinking and problem-solving competencies
- Proactive attitude and focus on delivering stablished goals
- Sound knowledge and experience in restaurant management
- Guest centric (ensuring that no guest leaves unhappy)
What you will be doing:
- Organising team members schedules, on the job training and coaching, plugging yourself into the rota gaps)
- Guest relations management
- Employee relations management
- Responsibility for daily restaurant operation.
- Ensuring consistently excellent customer service is delivered.
- Managing service standards and ensure restaurant staff and supervisors are fully trained
- Collaborating with the Food & Beverage Manager, Head Chef and Bar Manager in new seasonal menu changes
AMRT1_UKCT
Restaurant Manager employer: Perle Hotels
Contact Detail:
Perle Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager
✨Tip Number 1
Familiarize yourself with the local dining scene in Portree and the Isle of Skye. Understanding the preferences and expectations of guests in this area can give you an edge during interviews, as it shows your commitment to providing exceptional service.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully managed a team in previous roles. Be ready to discuss specific challenges you've faced and how you overcame them to ensure a positive guest experience.
✨Tip Number 3
Research the systems mentioned in the job description, such as Resdiary and Lightspeed. Even if you haven't used them before, showing that you're proactive about learning these tools can demonstrate your commitment to the role.
✨Tip Number 4
Prepare to discuss your approach to guest service. Think of specific instances where you went above and beyond to ensure guest satisfaction, as this aligns perfectly with the values of The Marmalade Hotel.
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in restaurant management and guest service. Emphasize any leadership roles you've held and specific achievements that demonstrate your problem-solving skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for guest service and your proactive attitude. Mention your familiarity with restaurant management systems, even if you don't have direct experience, and explain how your skills align with the role.
Showcase Relevant Experience: In your application, provide examples of how you've successfully led a team or improved guest satisfaction in previous roles. Use metrics or specific outcomes to illustrate your impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Perle Hotels
✨Show Your Passion for Guest Service
Make sure to express your enthusiasm for providing exceptional guest experiences. Share specific examples from your past roles where you went above and beyond to ensure guest satisfaction.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Highlight any experiences where you resolved conflicts or motivated your team to achieve goals.
✨Familiarize Yourself with Relevant Systems
While prior experience with Resdiary, Lightspeed, Trustyou, and Rotacloud is preferred but not required, showing that you have researched these systems can set you apart. Mention any similar systems you have used and your ability to learn new technologies quickly.
✨Emphasize Problem-Solving Abilities
Be ready to provide examples of challenges you've faced in previous roles and how you overcame them. This will demonstrate your critical thinking skills and proactive attitude, which are essential for the Restaurant Manager position.