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- Tasks: Lead the housekeeping team, ensuring cleanliness and hygiene across our luxury hotels.
- Company: Perle Hotels is a small luxury hotel group in Scotland, known for stunning locations and modern experiences.
- Benefits: Enjoy a £33,000 salary, performance bonuses, gym membership, discounts, and subsidised accommodation.
- Why this job: Join a winning team with a focus on employee satisfaction and beautiful Highland surroundings.
- Qualifications: Experience with housekeeping systems preferred but not essential; passion for cleanliness is key.
- Other info: Full-time role with flexible hours in a picturesque location on the Isle of Skye.
The predicted salary is between 27500 - 38500 £ per year.
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Direct message the job poster from PERLE HOTELS LIMITED
** Winner of the Kings Award for Enterprise 2024! **
Our Bosville, Marmalade and Bracken Hide Hotels are hiring a Cluster Head Housekeeper to join their team in Portree, The Isle of Skye. This is a full time permanent contract, and you will be working 45 hours a week, Monday through to Sunday.
As a Cluster Head Housekeeper you will be responsible for planning, organizing, and developing the overall operations of the housekeeping department in accordance with the company’s standards, ensuring all areas of the hotels are thoroughly kept clean and tidy as per all cleanliness and hygiene guidelines. You will pay close attention to detail and manage the housekeeping team efficiently to ensure staff satisfaction and optimum performance.
Prior experience with Stayntouch, Trustyou and RotaCloud systems is preferred, but not required.
What\’s in it for you?
- An annual salary of £33,000 per annum
- End of season performance bonus of up to 5% of your salary
- Time off in lieu (TOIL)
- Company Pension
- Free 24 hours Skye Gym Membership
- Refer to a friend Bonus
- Employee Discounts
- Friends & family discounted hotel rates across the group
- Meals on shift
- Uniform
- Employee Assistance Programme
- Heavily Subsidised Staff Accommodation *Terms and Conditions Apply
Who are we?
Perle Hotels is a small luxury hotel group focussing on a modern hotel experience in Scotland. The hotels have all been lovingly restored and provide a haven of tranquillity in stunning Highland locations. Our hotels are designed to give the best amenities in interiors which reflect the surrounding countryside.
Where?
The Bosville Hotel, in Portree. The Bosville is contained within a trio of 18th-century cottages that have been lovingly restored and converted. Our refined but cosy accommodation is situated right in the centre of Portree, opposite the harbour with some of the best views in town.
The Marmalade Hotel, in Portree. Set majestically in mature gardens, commanding views over the village of Portree, the loch and the Cuillin Mountains you will find Marmalade, the perfect location to enjoy everything Skye has to offer. A beautiful juxtaposition of the historic Manor House and contemporary architecture, this 4-star hotel welcomes guests who appreciate design details and luxurious comfort.
The Bracken Hid Hotel, in Portree. The Bracken Hide is a new four-star wilderness hotel, which connects guests to the magic of the Island, the stunning land and seascapes and the nature that abounds. We are located on 52 acres to the west of Portree. Close enough to leave the car and walk into Portree.
Duties and Responsibilities:
- Organize employee schedules, ensure that employees receive ongoing training and hold staff meetings to keep employees updated on all procedures and policies.
- Ensure that all the shifts are properly covered, ensuring team member productivity and room cleanliness.
- Ensure bedrooms and public areas are maintained to the highest-level of cleanliness and hygiene. Ensure correct levels of stock including chemicals, consumables and linen are kept at a correct level by using a par stocking process.
- Ensure that all procedures and policies concerning COSHH, and the use of chemicals and cleaning products are practiced at all times.
- Encouraging a culture of positive employee relations by having effective and clear communication with all housekeeping team members.
- Work closely with the linen supplier (if applicable) ensuring counts and orders are placed in a timely manner. Ensure sufficient levels of linen are in line with the hotel’s occupancy, there should be no overstocked or understocked linen items.
- Keep all housekeeping back of house areas tidy and efficiently stocked. Follow the hotel’s guest relations policy, including politely addressing our guests at all times and ensuring 100% guest satisfaction.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Other
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Industries
Hospitality
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Head Housekeep employer: Perle Hotels Ltd
Contact Detail:
Perle Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeep
✨Tip Number 1
Familiarise yourself with the specific housekeeping systems mentioned in the job description, like Stayntouch and RotaCloud. Even if you haven't used them before, showing that you've researched these tools can demonstrate your commitment to adapting quickly.
✨Tip Number 2
Highlight your leadership skills during any conversations or interviews. As a Cluster Head Housekeeper, you'll be managing a team, so sharing examples of how you've successfully led teams in the past will make you stand out.
✨Tip Number 3
Visit the hotels if possible or explore their online presence to get a feel for their standards and culture. This knowledge will help you tailor your discussions and show genuine interest in their operations.
✨Tip Number 4
Network with current or former employees of Perle Hotels through platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Head Housekeep
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping management. Include specific examples of how you've organised teams, maintained cleanliness standards, and managed schedules.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your leadership skills. Mention your attention to detail and any experience with systems like Stayntouch or RotaCloud, even if it's not extensive.
Highlight Relevant Skills: In your application, emphasise skills such as team management, communication, and knowledge of hygiene standards. These are crucial for the Head Housekeeper role and will set you apart from other candidates.
Show Enthusiasm for the Company: Research Perle Hotels and mention what excites you about working there. Highlight their commitment to luxury and customer satisfaction, and explain how you can contribute to their goals.
How to prepare for a job interview at Perle Hotels Ltd
✨Research the Company
Before your interview, take some time to learn about Perle Hotels and their values. Understanding their focus on luxury and customer satisfaction will help you align your answers with their expectations.
✨Showcase Your Leadership Skills
As a Cluster Head Housekeeper, you'll be managing a team. Be prepared to discuss your previous leadership experiences, how you motivate staff, and how you handle conflicts within a team.
✨Familiarise Yourself with Relevant Systems
While prior experience with Stayntouch, Trustyou, and RotaCloud is preferred but not required, showing that you are willing to learn and adapt to new systems can set you apart from other candidates.
✨Emphasise Attention to Detail
In housekeeping, attention to detail is crucial. Prepare examples of how you've ensured cleanliness and hygiene in previous roles, and how you maintain high standards in your work.
