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- Tasks: Serve guests, prepare drinks, and maintain cleanliness in a vibrant hotel environment.
- Company: Join Perle Hotels, a luxury group known for stunning Highland locations and modern hospitality.
- Benefits: Enjoy a competitive hourly rate, employee discounts, and subsidised accommodation options.
- Why this job: Be part of a passionate team in a beautiful setting, making memorable guest experiences.
- Qualifications: No prior experience needed; enthusiasm for guest service is key!
- Other info: Seasonal contract with flexible hours, perfect for students looking to gain experience.
Join to apply for the Front of House Team Member role at PERLE HOTELS LIMITED
1 week ago Be among the first 25 applicants
Join to apply for the Front of House Team Member role at PERLE HOTELS LIMITED
- Winner of the Kings Award for Enterprise 2024!
The Perle Oban Hotel & Spa is hiring a Front of House Team Member to join their team. This is a seasonal contract, with a minimum of 16 hours per week, from Monday to Sunday, 5 days out of 7.
This is a guest-facing position; we seek candidates passionate about guest service and pride in their work. Prior experience with Resdiary and Lightspeed systems is preferred but not required.
What\’s in it for you?
- Hourly rate of £12.60 (+ £1.00 housing allowance if you do not require subsidised staff accommodation)
- Company Pension
- Refer a friend Bonus
- Employee Discounts
- Friends & family discounted hotel rates across the group
- Meals on shift
- Employee Assistance Programme
- Heavily Subsidised Staff Accommodation *Terms and Conditions Apply
- Uniform
Who are we?
Perle Hotels is a small luxury hotel group focusing on a modern hotel experience in Scotland. The hotels have been lovingly restored, providing a haven of tranquillity in stunning Highland locations, with interior designs reflecting the surrounding countryside.
Where?
This position is based at The Perle Oban Hotel & Spa, in Oban. It boasts beautiful harbor views and is close to Oban train station and ferry terminal, making it an ideal base for exploring Scotland’s islands and highlands. Built in 1882, the hotel combines Victorian charm with modern style.
Duties and Responsibilities
- Serve breakfast and dinner promptly
- Make drinks and cocktails
- Greet and serve guests according to hotel standards, ensuring exceptional service
- Maintain high standards of cleanliness, hygiene, and organization
- Communicate with the department head and team, sharing guest feedback
- Maintain a positive and proactive attitude
- Follow all health and safety guidelines regarding food allergens
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Management and Manufacturing
Industries
- Hospitality
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Front of House Team Member employer: Perle Hotels Ltd
Contact Detail:
Perle Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Familiarise yourself with the Perle Hotels brand and their values. Understanding their commitment to guest service and luxury will help you align your approach during interviews and conversations with staff.
✨Tip Number 2
If you have experience in hospitality, be ready to share specific examples of how you've provided exceptional guest service. Highlighting your passion for creating memorable experiences can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Perle Hotels if possible. They can provide insights into the company culture and what they look for in a Front of House Team Member, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your flexibility and availability, as this role requires working various shifts throughout the week. Showing that you're adaptable and willing to meet the needs of the hotel can make a positive impression.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Front of House Team Member position. Tailor your application to highlight your passion for guest service and any relevant experience.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in hospitality or customer service. Emphasise any skills related to guest interaction, cleanliness, and teamwork, as these are crucial for this role.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for working at Perle Hotels and how you align with their values. Mention any familiarity with systems like Resdiary and Lightspeed, even if it's limited, to show your willingness to learn.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the hospitality industry.
How to prepare for a job interview at Perle Hotels Ltd
✨Show Your Passion for Guest Service
Since this role is all about guest interaction, make sure to express your enthusiasm for providing excellent service. Share any relevant experiences where you went above and beyond for a customer.
✨Familiarise Yourself with the Hotel
Do some research on Perle Hotels and their values. Understanding their focus on luxury and modern experiences will help you align your answers with what they are looking for in a candidate.
✨Prepare for Common Questions
Think about how you would handle various scenarios that may arise in a front-of-house role. Be ready to discuss how you would deal with difficult guests or manage busy periods.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview to reflect the professional standards of the hospitality industry. This shows that you take the opportunity seriously.
