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- Tasks: Serve guests with exceptional service and maintain cleanliness in the dining area.
- Company: Perle Hotels is a luxury hotel group offering modern experiences in stunning Scottish locations.
- Benefits: Enjoy an hourly rate of £11.50, company pension, paid time off, and employee discounts.
- Why this job: Join a passionate team in a beautiful setting, perfect for those who love hospitality.
- Qualifications: No prior experience required; just bring your enthusiasm for guest service!
- Other info: Flexible hours between 15 to 40 per week, with subsidised staff accommodation available.
Join to apply for the F&B Assistant role at PERLE HOTELS LIMITED.
The stunning Glencoe House Hotel is looking for a seasonal F&B Assistant. You will be working between 15 to 40 hours per week from Monday to Sunday, 5 days out of 7.
This is a guest-facing position; we seek candidates who are passionate about guest service, possess problem-solving skills, and take pride in their work.
What\’s in it for you?
- An hourly rate of £11.50 (+ £1.00 as a housing allowance if you do not require subsidised staff accommodation)
- Company Pension
- Paid time off
- Refer to a friend Bonus
- Employee Discounts on hotels, restaurants & spa
- Friends & family discounted hotel rates across the group
- Employee Assistance Programme
- Heavily Subsidised Staff Accommodation *Terms and Conditions Apply
- Uniform
Who are we?
Perle Hotels is a small luxury hotel group focussing on a modern hotel experience in Scotland. The hotels have all been lovingly restored and provide a haven of tranquillity in stunning Highland locations. Our hotels are designed to give the best amenities in interiors which reflect the surrounding countryside.
Where?
This position is based at The Glencoe House Hotel in Glencoe. Glencoe House, built by Lord Strathcona in 1896, sits majestically overlooking Scotland\’s most famous Highland landscape. The stunning property has been lovingly restored and contains two distinctive concepts, both of which offer elegant but relaxed and sumptuous suites.
Duties And Responsibilities:
- Serve breakfast and dinner promptly.
- Greet and serve guests to the hotel\’s standards by delivering exceptional service.
- Keep the highest standards of cleanliness and organisation through the department.
- Communicate with head of department & team and share feedback from guests.
- Always maintain a positive and proactive attitude.
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Hospitality
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F&B Assistant employer: Perle Hotels Ltd
Contact Detail:
Perle Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Assistant
✨Tip Number 1
Familiarise yourself with the Glencoe House Hotel and its unique offerings. Understanding the hotel's atmosphere and services will help you connect better with the interviewers and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your customer service experience during any conversations or interviews. Since this is a guest-facing position, showcasing your passion for providing excellent service can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you handle challenging situations or guest complaints. Problem-solving skills are essential for this role, so having specific examples ready can demonstrate your capability to manage such scenarios effectively.
✨Tip Number 4
Network with current or former employees of Perle Hotels if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the F&B Assistant position.
We think you need these skills to ace F&B Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the F&B Assistant position. Tailor your application to highlight relevant experience and skills that align with guest service and problem-solving.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and guest service. Mention specific experiences that demonstrate your ability to provide exceptional service and how you can contribute to the team at Perle Hotels.
Highlight Relevant Experience: In your CV, emphasise any previous roles in hospitality or customer service. Use bullet points to clearly outline your duties and achievements, focusing on how they relate to the F&B Assistant role.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your contact information is correct. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Perle Hotels Ltd
✨Show Your Passion for Guest Service
Since this role is guest-facing, it's crucial to demonstrate your enthusiasm for providing excellent service. Share specific examples from your past experiences where you went above and beyond to ensure a guest's satisfaction.
✨Highlight Problem-Solving Skills
Prepare to discuss situations where you've successfully resolved issues or handled difficult customers. This will showcase your ability to think on your feet and maintain a positive atmosphere, which is essential in the hospitality industry.
✨Emphasise Teamwork and Communication
The F&B Assistant role requires effective communication with both guests and team members. Be ready to talk about how you collaborate with others and share feedback, as this will reflect your ability to work well within a team.
✨Demonstrate Attention to Detail
In hospitality, cleanliness and organisation are key. Mention any experiences where your attention to detail made a difference, whether in maintaining standards or enhancing the guest experience.
