At a Glance
- Tasks: Be the friendly face of our hotels, ensuring guests feel welcome and satisfied.
- Company: Join Perle Hotels, a luxury group offering stunning Highland experiences.
- Benefits: Earn £14.35 per hour, enjoy discounts, and access to gym facilities.
- Other info: Enjoy a supportive team environment with opportunities for growth.
- Why this job: Make a real impact on guest experiences in a beautiful location.
- Qualifications: Passion for guest service and problem-solving skills are essential.
The predicted salary is between 24750 - 30250 £ per year.
Our Bosville, Marmalade and Bracken Hide Hotels are hiring a Night Porter to join their teams in Portree, The Isle of Skye. This is a permanent contract, and you will be working a minimum of 16 hours per week, 5 days out of 7, from Monday to Sunday.
This is a guest-facing position; as a night porter, you will be the first point of contact for guests at the hotel, making it crucial to create a great impression. The night porter should be professional, polite, knowledgeable, self-motivated, and helpful, always ready to assist customers with a positive attitude, ensuring guest satisfaction. Multi-tasking and functioning under pressure are part of the daily routine. The Night Porter will often be the only person in the hotel, and as such must be comfortable working on their own.
We seek candidates who are passionate about guest service, possess problem-solving skills, and take pride in their work. Prior experience with Stayntouch and Lightspeed systems is preferred, but not required.
What's in it for you?
- An hourly rate of £14.35 (+ £1.00 as a housing allowance if you do not require subsidised staff accommodation)
- Company Pension
- Free 24 hour access to Skye Gym
- Refer to a friend Bonus
- Employee Discounts
- Friends & family discounted hotel rates across the group
- Meals on shift
- Employee Assistance Programme
- Heavily Subsidised Staff Accommodation *Terms and Conditions Apply
- Uniform
Who are we?
Perle Hotels is a small luxury hotel group focussing on a modern hotel experience in Scotland. The hotels have all been lovingly restored and provide a haven of tranquillity in stunning Highland locations. Our hotels are designed to give the best amenities in interiors which reflect the surrounding countryside.
Night Porter employer: Perle Hotels Limited
Perle Hotels Limited offers a vibrant work culture on the stunning Isle of Skye, where you can thrive as a Restaurant Manager in a dynamic environment. With a focus on employee growth and development, we provide opportunities for training and advancement while ensuring a supportive atmosphere that values teamwork and exceptional service. Join us at Dulse & Brose to be part of a unique dining experience that combines breathtaking scenery with a commitment to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Perle Hotels Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Perle Hotels Limited
Don't be shy about reaching out to Perle Hotels Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Perle Hotels Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Perle Hotels Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
