At a Glance
- Tasks: Lead the housekeeping team to ensure luxury standards and guest satisfaction.
- Company: Glencoe House, a unique luxury boutique hotel in the stunning Scottish Highlands.
- Benefits: Competitive salary, gym membership, staff accommodation, and generous leave.
- Other info: Enjoy a hands-on role with opportunities for personal and professional growth.
- Why this job: Join a passionate team and make a real impact on guest experiences.
- Qualifications: Experience in housekeeping leadership and a keen eye for detail.
The predicted salary is between 24750 - 30250 £ per year.
Glencoe House | Glencoe, Scottish Highlands
The Opportunity
Glencoe House is not a conventional hotel.
Set within a historic mansion overlooking Loch Leven and the dramatic mountains of Glencoe, it offers an intimate luxury experience built around spacious suites, privacy, and thoughtful service.
We are looking for a Head Housekeeper who takes pride in exceptional standards and who understands that in a property like Glencoe House, the smallest details matter.
Crisp linens, immaculate bathrooms, perfectly presented suites and beautifully maintained spaces are all part of the guest experience.
This role is both hands‑on and leadership focused, responsible for leading the housekeeping and laundry team while ensuring the entire property consistently meets the standards expected of a luxury boutique hotel.
Working alongside the House Manager and Head Chef, you will form part of the hotel's senior leadership team and play a key role in maintaining the atmosphere, comfort and presentation that defines Glencoe House.
- About Glencoe House
- A luxury boutique property set within a historic mansion overlooking Loch Leven
- Spacious suite accommodation designed to feel like a private residence
- An intimate guest experience focused on privacy, comfort and exceptional service
- Located in the heart of Glencoe, one of Scotland's most iconic and dramatic landscapes
- Part of the Perle Hotels collection, known for distinctive properties across the Highlands and Islands
Key Responsibilities
- Leading daily housekeeping operations across guest suites, public areas and back‑of‑house spaces
- Ensuring all rooms are prepared to the highest standard prior to guest arrival
- Conducting regular room inspections and maintaining exceptional attention to detail
- Managing the in‑house laundry operation and linen stock levels
- Creating staff rotas and ensuring effective team coverage
- Training, supporting and developing the housekeeping team
- Maintaining inventory of cleaning products, linen and guest amenities
- Working closely with the House Manager to ensure seamless room readiness and guest arrivals
- Ensuring full compliance with COSHH, hygiene and health & safety procedures
What We're Looking For
- Previous experience in a housekeeping leadership or supervisory role within hospitality
- Exceptional attention to detail and pride in presentation standards
- Experience managing teams and organising operational workloads
- Strong organisational and communication skills
- A hands‑on approach and willingness to support the team operationally
- Understanding of housekeeping health & safety and COSHH procedures
- Experience in boutique or luxury hospitality would be advantageous.
- What's Unique About This Role
Glencoe House is a small luxury property, meaning the role offers real ownership of standards and team culture.
You will work closely with the hotel leadership team to maintain the atmosphere and quality that make the property special.
It's a role suited to someone who enjoys leading a team while remaining involved in the operation, taking pride in the finished result and the guest experience behind it.
- Salary & Benefits
- Annual Salary of £31,000
- Complimentary Highlife gym membership
- Staff accommodation available if required
- Share of tips & service charge
- 28 days annual leave
- Company pension scheme
- Employee Assistance Programme & Cycle to Work scheme
- Staff discounts across Perle Hotels' rooms, dining and spa
- Friends & family discounted hotel rates
- "Refer a Friend" bonus scheme
- #J-18808-Ljbffr
Head Housekeeper in Glencoe employer: Perle Hotels Limited
Perle Hotels Limited offers a vibrant work culture on the stunning Isle of Skye, where you can thrive as a Restaurant Manager in a dynamic environment. With a focus on employee growth and development, we provide opportunities for training and advancement while ensuring a supportive atmosphere that values teamwork and exceptional service. Join us at Dulse & Brose to be part of a unique dining experience that combines breathtaking scenery with a commitment to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper in Glencoe
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Perle Hotels Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Perle Hotels Limited
Don't be shy about reaching out to Perle Hotels Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Housekeeper in Glencoe
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Perle Hotels Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Perle Hotels Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
