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- Tasks: Lead shifts, manage staff, and ensure customer satisfaction in a vibrant restaurant environment.
- Company: Perkins is a community-focused restaurant known for bringing friends and families together over delicious food.
- Benefits: Enjoy competitive pay, flexible schedules, free food, and educational discounts.
- Why this job: Join a supportive team where you can grow, make a difference, and enjoy a fun work culture.
- Qualifications: Previous restaurant experience and strong communication skills are essential.
- Other info: Opportunity for advancement and a chance to be part of a unique dining experience.
The predicted salary is between 24000 - 36000 £ per year.
- Competitive salary
- Employee discounts
- Flexible schedule
- Free food & snacks
- Opportunity for advancement
- Paid time off
- Commitment to Excellence
- Work Hard
- Teamwork
- Make a Difference
- Manage each shift and the issues that occur during the shift such as tardy employees, customer complaints, food delivery, etc.
- Ensure that each customer is completely satisfied during their visit. Customer satisfaction is your number one priority.
- Complete all daily paperwork at the unit level including red book information, shift inventories and all other necessary paperwork to insure the profitability of the unit.
- Maintain the highest standards of cleanliness and sanitation in your unit at all times.
- Enforce all brands standards, company policies and procedures.
- Represent the company, with professionalism at all times. Treat all employees with dignity and respect.
- Train all levels of staff in proper operations of the unit for POS systems, back of house functions to all levels of front of house operations including Customer Service and all positional duties (as needed and constant).
- Ability to communicate effectively with all hourly associates
- Ability to cover all shifts during the normal operation of the unit
- Previous restaurant experience required
- Competitive Pay
- Comprehensive Health Benefits
- Flexible Schedule
- DeVry University Educational Discounts with complimentary laptop for Employees & dependents
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Shift Manager employer: Perkins Restaurant & Bakery
Contact Detail:
Perkins Restaurant & Bakery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Familiarise yourself with the Perkins brand and its values. Understanding their commitment to excellence and community will help you align your responses during interviews, showcasing how you can contribute to their unique dining experience.
✨Tip Number 2
Highlight your previous restaurant experience by preparing specific examples of how you've successfully managed shifts or resolved customer complaints. This will demonstrate your capability to handle the responsibilities of a Shift Manager effectively.
✨Tip Number 3
Practice your communication skills, as effective communication is key in this role. Be ready to discuss how you would train staff and manage team dynamics, ensuring everyone works together smoothly during busy shifts.
✨Tip Number 4
Prepare questions to ask during your interview that reflect your interest in the role and the company culture. Inquiring about team-building activities or how they maintain high standards of cleanliness shows your proactive approach and genuine interest.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the restaurant industry, particularly any previous management roles. Emphasise skills like customer service, team leadership, and problem-solving that align with the responsibilities of a Shift Manager.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for the role and the company’s values. Mention specific examples of how you've successfully managed teams or resolved customer issues in the past, showcasing your commitment to excellence.
Highlight Relevant Skills: In your application, clearly outline your communication skills and ability to manage shifts effectively. Include any experience with training staff or maintaining high standards of cleanliness and customer satisfaction.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates professionalism and attention to detail, which are crucial for a managerial position.
How to prepare for a job interview at Perkins Restaurant & Bakery
✨Showcase Your Leadership Skills
As a Shift Manager, you'll be overseeing the team. Highlight your previous experience in managing staff, delegating tasks, and resolving conflicts. Be ready to share specific examples of how you've successfully led a team in a fast-paced environment.
✨Emphasise Customer Service Excellence
Customer satisfaction is key in this role. Prepare to discuss how you handle customer complaints and ensure a positive dining experience. Share stories that demonstrate your commitment to going above and beyond for customers.
✨Demonstrate Problem-Solving Abilities
The job involves dealing with various challenges during shifts. Be prepared to talk about situations where you've had to think on your feet and come up with effective solutions quickly. This will show your potential employer that you can handle the pressures of the role.
✨Familiarise Yourself with Company Values
Perkins values teamwork and making a difference. Research their mission and values, and be ready to explain how your personal values align with theirs. This will show that you're not just looking for any job, but that you're genuinely interested in being part of their team.
