At a Glance
- Tasks: Serve delicious food and provide friendly service to guests.
- Company: Join Perkins, a beloved restaurant chain with a rich history since 1958.
- Benefits: Enjoy flexible schedules, daily pay, health benefits, and educational assistance.
- Why this job: Be part of a team dedicated to guest satisfaction and personal growth.
- Qualifications: Basic customer service skills and a trustworthy attitude are essential.
- Other info: Earn college credits through manager training and enjoy all-you-can-eat pancakes!
BE A PART OF OUR SUCCESS!
Benefits & Perks:
- Educational Assistance with DeVry University with complimentary laptop
- Immediate Family Members are also eligible
- Competitive Pay with Service Award Incentive
- Get paid daily through Daily Pay!
- Comprehensive Health Benefits including Medical, Dental, Vision, and more!
- 401(k) retirement savings with company match
- Flexible Schedule
- All you can eat pancakes + meal discounts!
- Employee Discount Program
- Development Pathway: Step by step process to grow your career
- 3 College Credits hours for completing manager training
Founded in 1958, Perkins operates 324 restaurants in 32 states and four Canadian provinces. The Perkins system includes 85 company-owned and operated restaurants and 234 franchised units. Throughout its history, Perkins Restaurant & Bakery has remained true to its mission of providing guests with personalized service and delicious, homestyle food at a great value. Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employs the best in the industry, you are in the right place!
Position Description
As a Server, you will be responsible for providing friendly and efficient service to guests according to company policies, procedures, programs and performance standards. In addition, you will perform all duties to maximize guest satisfaction and a quality work environment as directed by General Manager or Manager on Duty.
Responsibilities:
- Reports to work well-groomed, in clean and proper uniform and practices good personal hygiene.
- Greets all guests in a kind, courteous and respectable way.
- Accountable for proper handling of cash, credit card information, gift cards and all things related to the payment of guest checks.
- Takes verbal drink and meal orders according to guest preference.
- Serves high quality food and checks all orders to ensure they are complete, prepared as ordered, portioned correctly and attractive in appearance.
- Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness.
- Maintains cleanliness of work station and pantry.
- Performs side work during shift downtime including but not limited to rolling silverware, restocking condiment holders, cleaning work areas, etc.
- Executes the service cycle and team responsibilities at all times.
- Maintains sufficient knowledge of the menu to execute suggestive selling with all guests.
- Writes guest check and/or operates POS equipment pursuant to company policies.
- Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
- Communicates with managers and co-workers regarding product/service deficiencies, equipment, safety problems, etc.
Qualifications:
- Basic skills such as sanitation, safety, and customer service taught through in-house training
- Trustworthy; can be relied upon to deal with payment of guest checks and operate cash register
- Must be able to communicate clearly
Physical Requirements / Environment / Work Conditions:
- Must have high level of mobility/flexibility
- Must be able to work irregular hours under heavy stress/pressure during peak times
- Must possess a high level of coordination
- Must lift and carry serving trays weight up to 20 pounds for distances up to 30 feet
- Must be able to fit through an opening 30” wide
- Requires frequent reaching, bending, pushing and pulling
- Exposure to heat, steam, smoke, cold and odors
- Requires continual standing and walking
Disclaimer
This job description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the employee may perform other duties and responsibilities as required.
Server employer: Perkins Restaurant & Bakery
Contact Detail:
Perkins Restaurant & Bakery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server
✨Tip Number 1
Familiarise yourself with the menu and daily specials at Perkins. Being knowledgeable about the offerings will not only help you answer guest questions confidently but also enable you to make personalised recommendations, showcasing your customer service skills.
✨Tip Number 2
Practice your communication skills. As a server, you'll need to interact with guests and team members frequently. Being clear and friendly in your communication can set you apart and demonstrate your ability to provide excellent service.
✨Tip Number 3
Showcase your ability to handle pressure. During peak hours, the restaurant can get busy, so think of examples from past experiences where you've successfully managed stress and maintained a positive attitude. This will highlight your suitability for the role.
✨Tip Number 4
Emphasise your teamwork skills. Working as a server requires collaboration with kitchen staff and other servers. Be ready to share examples of how you've worked effectively in a team environment to ensure smooth operations and guest satisfaction.
We think you need these skills to ace Server
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and qualifications required for the Server position. Tailor your application to highlight relevant experience and skills.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in customer service or similar roles. Emphasise any relevant skills such as cash handling, communication, and teamwork.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Perkins and how you can contribute to their mission of guest satisfaction.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Perkins Restaurant & Bakery
✨Dress to Impress
Make sure to arrive well-groomed and in clean, proper attire. First impressions matter, especially in a customer-facing role like a server.
✨Know the Menu
Familiarise yourself with the menu items and specials. Being able to suggest dishes or answer questions will show your enthusiasm and readiness for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlighting your ability to handle difficult situations can set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and growth pathways. This shows your interest in the position and your desire to be part of their success.