Restaurant Shift Leader Location: VA-Bristol-24201 Post Date: 06-12-23
Restaurant Shift Leader Location: VA-Bristol-24201 Post Date: 06-12-23

Restaurant Shift Leader Location: VA-Bristol-24201 Post Date: 06-12-23

Bristol Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead shifts, ensure guest satisfaction, and maintain restaurant standards.
  • Company: Join Perkins Restaurant & Bakery, a family-oriented company dedicated to exceptional service.
  • Benefits: Enjoy career growth opportunities, a supportive team environment, and flexible hours.
  • Why this job: Be part of a fun team that values creativity and individual strengths while making memorable dining experiences.
  • Qualifications: High school diploma required; some college preferred, with at least 1 year in food service.
  • Other info: Must be able to work under pressure and handle various tasks in a fast-paced environment.

The predicted salary is between 24000 - 36000 £ per year.

At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you\’ll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we\’ve experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too!
SUMMARY OF POSITION
A shift leader is empowered to support management in meeting restaurant goals through the implementation, management and enforcement of company policies, procedures, programs and performance standards. It means taking a hands-on leadership role in the restaurant to deliver the following to our Guests and Employees every shift:
  • Hot Food, Served Fast, by Friendly People
  • Outstanding Image and Cleanliness
  • 100% Guest Satisfaction
REPORTING RELATIONSHIPS
Reports: Directly to General Manager or Manager on duty
Internal: Extensive contacts with all levels of store personnel as well as all home office departments.
External: Extensive contacts include guests, distributors.
POSITION ACTIVITIES AND TASKS
Ensures that all menu items are prepared, portioned, and presented properly in a clean safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations.
Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant.
Shift Readiness – Set up each shift for success through thorough planning, careful inspection and anticipation of potential challenges which may arise during the shift. Effectively communicate expectations with staff, assign work stations and create enthusiasm and confidence in your team.
Direct Your Shift – Execute your plan to lead a great shift. Your attitude, enthusiasm and adaptability set the stage for all team members, especially when the rush gets hectic. Maintain standards while keeping the team positive, organized and focused. Take immediate action to correct any food or service issues.
Follow Up – Measure the results of the shift against your plan and ensuring the restaurant is ready for the next Guest and for the next shift. Communicate with management regarding employee performance, guest concerns, food or maintenance issues which need attention.
PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS
  • Extensive standing and walking for up to 8 hours
  • Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards.
  • Must be able to communicate clearly
  • Exposure to heat, steam, smoke, cold
  • Reaching heights of approximately 6 feet and depts. of 2 ½ – 3 feet.
  • Must have high level of mobility/flexibility in space provided
  • Must have time management skills
  • Must be able to read, write and perform addition/subtraction calculations
  • Must be able to control and utilize fingers to write, slice chop and operate equipment.
  • Must be able to fit through openings 30” wide
  • Must be able to work irregular hours under heavy pressure/stress during busy times
  • Bending, reaching, walking
  • Carrying trays of food products weighing about 50 pounds for distances up to 30 feet
  • Lifting up to 50 pounds
  • Exposure to dish and cleaning chemicals
SUPERVISION RECEIVED:
Receives direction and training from Regional Manager as to the specific procedures and assignments.
EDUCATION LEVEL REQUIRED:
High school diploma; some college or degree preferred.
EXPERIENCE REQUIRED:
1-year experience preferably in the food service industry
Disclaimer
This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.

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Restaurant Shift Leader Location: VA-Bristol-24201 Post Date: 06-12-23 employer: Perkins Restaurant & Bakery

At Perkins Restaurant & Bakery, we pride ourselves on fostering a supportive and family-oriented work environment where every employee is valued for their unique contributions. Our commitment to employee growth is evident through our extensive training programs and opportunities for advancement, ensuring that you can build a rewarding career while delivering exceptional service to our guests in the vibrant community of Bristol, VA.
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Contact Detail:

Perkins Restaurant & Bakery Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Restaurant Shift Leader Location: VA-Bristol-24201 Post Date: 06-12-23

Tip Number 1

Familiarise yourself with Perkins' values and mission. Understanding their commitment to guest satisfaction and employee growth will help you align your responses during the interview, showcasing how you can contribute to their goals.

Tip Number 2

Highlight your leadership skills and experience in the food service industry. Be ready to share specific examples of how you've successfully managed a team or handled challenging situations in a busy restaurant environment.

Tip Number 3

Prepare to discuss how you ensure cleanliness and food safety standards are met. This is crucial for a shift leader role, so having concrete examples of how you've maintained these standards in previous positions will set you apart.

Tip Number 4

Show your enthusiasm for the role and the company. Employers love candidates who are genuinely excited about the opportunity, so express your passion for providing excellent service and being part of the Perkins family.

We think you need these skills to ace Restaurant Shift Leader Location: VA-Bristol-24201 Post Date: 06-12-23

Leadership Skills
Customer Service Excellence
Time Management
Communication Skills
Team Building
Problem-Solving Skills
Attention to Detail
Adaptability
Food Safety Knowledge
Conflict Resolution
Organisational Skills
Ability to Work Under Pressure
Basic Math Skills
Inventory Management

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Restaurant Shift Leader at Perkins. Highlight your leadership skills and experience in the food service industry in your application.

Tailor Your CV: Customise your CV to reflect relevant experience, particularly in managing teams and ensuring guest satisfaction. Use specific examples from your past roles that demonstrate your ability to lead effectively in a busy restaurant environment.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the food service industry and your commitment to providing excellent customer service. Mention how your values align with Perkins' mission of 100% guest satisfaction.

Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.

How to prepare for a job interview at Perkins Restaurant & Bakery

Show Your Passion for Hospitality

Make sure to express your enthusiasm for the restaurant industry and your commitment to providing excellent customer service. Share specific examples of how you've gone above and beyond to ensure guest satisfaction in previous roles.

Demonstrate Leadership Skills

As a shift leader, you'll need to inspire and manage your team effectively. Prepare to discuss your leadership style and provide examples of how you've successfully led a team in a fast-paced environment, especially during busy shifts.

Know the Menu Inside Out

Familiarise yourself with Perkins' menu items and be ready to discuss them during the interview. This shows that you're serious about the role and can help you answer questions about food preparation and presentation standards.

Prepare for Scenario-Based Questions

Expect to face scenario-based questions that assess your problem-solving skills. Think of situations where you've had to handle difficult customers or resolve conflicts within your team, and be ready to explain how you managed those challenges.

Restaurant Shift Leader Location: VA-Bristol-24201 Post Date: 06-12-23
Perkins Restaurant & Bakery
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