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For Companies At a Glance
- Tasks: Serve guests with a smile, ensuring they have a memorable dining experience.
- Company: Join CyHawk Hospitality, the proud franchisee of Perkins Restaurant and Bakery.
- Benefits: Enjoy flexible hours, free meals, competitive pay, and referral bonuses.
- Why this job: Be part of a supportive team that values family and career growth.
- Qualifications: No prior experience needed; just bring your positive attitude and willingness to learn.
- Other info: Stop by our Hastings location to apply in person anytime!
CyHawk Hospitality, Inc., franchisee for Perkins Restaurant and Bakery is now hiring Servers for our Perkins Restaurant in Hastings. Stop in any time to apply at: 3709 Osborne Drive West - Hastings.
Benefits of working for us include:
- Supportive ownership that believes in family
- Closed on Christmas Day
- Yearly anniversary checks for continued employment
- Free Employee Meals and family discounts
- Competitive wages for your experience
- Paychecks delivered weekly
- Flexible hours & schedules
- Structured training program for all positions
- Referral bonus for great employees who recruit other great employees
- Career path that rewards you financially for your advancement within the company
SUMMARY OF POSITION
Provides friendly and efficient service in a timely manner to guests according to company policies, procedures, programs and performance standards. Shows guests genuine hospitality while providing them with a memorable experience. Looks like a professional and shows sincerity with a positive, friendly attitude. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty.
POSITION ACTIVITIES AND TASKS
Guest Interactions
- Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene.
- Greets guest in a courteous and respectable way when seated at station.
- Welcomes guests immediately upon seating with a non-scripted greeting.
- Using acquired menu knowledge, offers menu suggestions, answers questions and anticipates guests’ needs.
- Delivers Hot Food – Checks completed food orders for accuracy, appearance and temperature, delivers to the table immediately.
- Delivers Perkins Service – Shows a desire to please with your genuine hospitality, personality and specific suggestions at every step. Actively engages Guests who have concerns and remedies them. Ensures that each Guest is 100% satisfied with his/her dining experience.
- Clean – Keeps tables/station, pantry line area and dining room common areas clean. Completes assigned Perkins cleaning system duties.
- Attends to any additional guests’ needs or requests.
- Maintains dining area – pre-bussing, detailing etc.
- Maintains cleanliness of his/her stations and pantry.
- Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning work stations and bussing tables, etc.
- Executes the service cycle and team responsibilities at all times. Ensures 100% guest satisfaction on every visit.
- Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems, etc.
- Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration.
Processes Orders
- Writes guest check and/or operates POS equipment pursuant to company policies.
- Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
Assists Team Members
- Maintains service stations, garnish line, service bar and common areas of the restaurant.
- Restocks service station with glasses, tea, ice and plates.
- Restocks garnish line.
- Fills condiments.
- Sorts, polishes and rolls silverware.
- Cleans mirrors and artifacts.
- Runs food for all servers to ensure hot food is served hot.
- Maintains cleanliness of dining room, and pantry area.
Disclaimer: This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.
Restaurant Server employer: Perkins Restaurant & Bakery
Contact Detail:
Perkins Restaurant & Bakery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Server
✨Tip Number 1
Familiarise yourself with the menu and any special offerings at Perkins Restaurant. This knowledge will not only help you answer guests' questions confidently but also show your enthusiasm for the role during any interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock dining scenario. This will help you refine your greeting techniques and ensure you can provide genuine hospitality, which is key to impressing the hiring managers.
✨Tip Number 3
Visit the restaurant before applying to observe the staff in action. Take note of their interactions with guests and the overall atmosphere, as this will give you valuable insights to discuss during your application process.
✨Tip Number 4
Be prepared to demonstrate your ability to work in a fast-paced environment. Think of examples from past experiences where you successfully managed multiple tasks simultaneously, as this will highlight your suitability for the role.
We think you need these skills to ace Restaurant Server
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and expectations of a Restaurant Server. Tailor your application to highlight relevant experience and skills that align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific aspects of the job that excite you, such as providing genuine hospitality or working in a team environment.
Highlight Relevant Experience: In your CV, focus on previous roles in customer service or hospitality. Use bullet points to clearly outline your achievements and how they relate to the skills needed for a Restaurant Server.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Perkins Restaurant & Bakery
✨Dress to Impress
Make sure to arrive at the interview well-groomed and in clean, professional attire. First impressions matter, especially in the hospitality industry where appearance reflects the brand.
✨Know the Menu
Familiarise yourself with the Perkins menu before the interview. Being able to discuss menu items and make suggestions shows your enthusiasm and readiness to engage with guests.
✨Showcase Your Hospitality Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight any experiences where you went above and beyond to ensure guest satisfaction, as this is crucial for a server role.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your interest in the company culture and growth opportunities. This demonstrates that you're not just looking for a job, but a place to build a career.
