At a Glance
- Tasks: Support lab operations by cleaning and delivering laboratory glassware with precision.
- Company: Join a leading pharmaceutical company focused on innovation and compliance.
- Benefits: Enjoy 25 days leave, private medical insurance, and wellness support.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in the lab while developing valuable skills.
- Qualifications: Strong customer service skills and ability to work independently.
The predicted salary is between 25000 - 30000 £ per year.
Job Summary
We are looking for a highly motivated candidate to provide critical lab support at a customer site in Stevenage.
The Glasswash team provides a centralized service responsible for dirty pickup, processing, and clean delivery of laboratory glass.
Glass must be inspected to ensure all pieces are visually cleaned before returning to customer locations.
A successful candidate should have great customer service focus, outstanding organizational skills, and the ability to communicate effectively and be able to work independently.
- Job Responsibilities
- Perform routine daily collection of dirty laboratory glass and plasticware
- Perform routine distribution of clean laboratory glass and plasticware to agreed storage locations.
- Handwash of post-autoclaved Glasswash and plastics prior to cleaning using Glasswash machines.
- Handwashing of items that are not suitable for cleaning using the Glasswash machines to an agreed standard.
- Pre-wash rinsing of analytical glassware prior to ‘Glassware disposal’ as required.
- Operation of the Steris Glasswash machines ensuring adherence to all relevant current work instructions and SOPs.
- Check and prepare glassware and plastics for sterilising using autoclave and dry heat ovens.
- To carry out routine checks on all equipment and to report any problems to the area team leader or supervisor.
- Stock check and replenish consumables associated with all activities in scope using the correct procedures.
- To ensure that all records are maintained in accordance with compliance guidelines and to provide data for monthly reports on performance and service delivery
- During his/her duties the post holder may have access to, or witness confidential information, which must NOT be divulged to an unauthorised person at any time.
- Complete any Helpdesk requests within the set time frames
- Adhere to all company & client policies, procedures, site rules and regulations.
- Comply with all company & client procedures relating to Health & Safety & safe working practices.
- Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment.
Skills and experience
- Deliver exceptional customer service to build valuable long-term relationships with customers and clients.
- Excellent communication skills. Communicates to build relationships and interacts appropriately with others.
- Seeks to continuously raise standards and improve quality of performance and service.
- Team player with ability to work independently.
- Good numeracy skills
- Knowledge of Health and Safety
- Self-motivated and able to work under pressure to balance conflicting deadlines is essential
- Service orientated attitude combined with innovative thinking
- High-quality customer service ecxperience
- Knowledge of chemicals and safe handling will be beneficial
- Aptitude for technical and practical matters
- Interest in the pharmaceutical industry
- Experience of working in an environment with a strong focus on compliance
What we offer
- 25 days of annual leave plus all Bank Holidays
- Income Protection Insurance that ensures your income is protected when life takes the unexpected turn
- Life Assurance for added peace of mind
- Access to our We Care Programme, offering medical, mental health, legal, and financial support
- My Strength – a personalised wellbeing app
- AXA Health & Wellbeing App to help you stay on top of your health
- Private Medical Insurance, including Doctor at Hand for 24/7, 365 access to a GP
- Enhanced company pension contributions (subject to increased employee contribution) to help you plan for the future
- Exclusive discounts via Benefit Hub and BHN Extras
- Generous employee referral rewards
- Season Ticket Loan Scheme to make commuting easier
- Cycle to Work Scheme promoting a healthier, greener commute
- #J-18808-Ljbffr
General Lab Support, Glasswash Specialist in Stevenage employer: PerkinElmer
PerkinElmer is an exceptional employer that fosters a collaborative and innovative work culture, particularly within its Food Solutions team. As a Grain and Dairy Marketing Manager, you will benefit from a supportive environment that encourages professional growth through diverse marketing initiatives and strategic partnerships. With a rich legacy in the food industry, PerkinElmer offers unique opportunities to make a meaningful impact while enjoying a comprehensive benefits package and a commitment to employee development.
